Front Office Duty Manager
7 months ago
**Marriott Hotels**, Marriott International’s select brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.
**Welcome to our family**
As a world-class leader in the travel industry, there’s no better place to make your mark. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. Here, you will find a place where your personality and ideas are as appreciated as the work you do. Each day will open your mind to a world of possibilities, growth opportunities, and the chance to meet people from all corners of the globe.
**What you’ll do**:
- Directing and overseeing reservation, reception, room service and housekeeping activities
- Manage Hotel team members on a daily basis including preparation of rosters, training and development, customer service standards and performance management
- Delivering business results by achieving set targets KPI’s and objectives set by Senior Management
- Observing liquor, gaming, and other laws and regulations assessing and reviewing customer satisfaction
- Overseeing accounting and purchasing activities ensuring compliance with occupational health and safety regulations
- May provide guests with local tourism information, and arrange tours and transportation
- Liaising with all Hotel departments ensuring a seamless operation
- Ensuring interactions with our guests are positive, productive and memorable
**Your experience and skills include**:
- Diploma degree in hospitality management or elated field or an equivalent combination of relevant experience and/or education/training
- A minimum of 2 years’ experience in a similar role
- Must have a strong hotel management background
- Experience using OPERA PMS is essential.
- Strong communication, personal and interpersonal skills.
- The ability to ‘surprise’ our guests with your natural bright and bubbly customer service style to achieve guest satisfaction
- Proven success in transforming ‘problems’ into solutions
**You’re welcomed here**
Our highest priority is making you feel as welcome as our guests. We want you to feel comfortable being yourself and to know you’re important to us. You’ll make an impact in your role, and for that, you’ll be appreciated and valued.
- Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws_
**Salary**: $71,000.00 - $73,000.00 per year
Schedule:
- Rotating roster
Work Authorisation:
- Australia (preferred)
Work Location: In person
-
Front Office Duty Manager
1 month ago
Brisbane, Australia Stamford Hotels & Resorts Full time**Job No**: STAM2024051277 **Location**: Brisbane About Us About the Role We are currently seeking an Duty Manager to join our amazing team in the Front Office Department. Reporting to the Rooms Division Manager you will be supporting the Front Desk, Concierge and the Communication Teams in their daily operations. As the manager on duty you will be expected...
-
Front Office Duty Manager
1 week ago
Brisbane, Australia AccorHotels Full timeFront Office Duty Manager - Novotel Brisbane Airport Brisbane Airport Hotels Group The Brisbane Airport Hotels Group encompasses the Pullman, Novotel and ibis Brisbane Airport Hotels, as well as the Brisbane Airport Conference Centre. With 532 guest rooms, 3 restaurants, Rooftop Event Space, Executive Lounge, IRD's and 17 meeting spaces. Located at the...
-
Front Office Duty Manager
1 month ago
Brisbane, Australia Stamford Hotels & Resorts Full time**Job No**: STAM2024301066 **Location**: Brisbane About Us About the Role Stamford Plaza Brisbane is currently seeking a full time Front Office Assistant Manager/ Front Office Duty Manager to join our Front Office Department. This role will suit a hospitality-driven professional that possesses the initiative and ambition to lead a dynamic team. It will be an...
-
Duty Manager
4 months ago
Brisbane, Australia Brisbane Marriott Full time**The Role** Brisbane Marriott is currently looking for a Full time Duty Manager (Front Office), to join the professional and dynamic Front Office team. This full time role reports to the Front Office Manager, with responsibilities including leading the smooth day-to day shift operation within the Front Office department. **Key Responsibilities...
-
Front Office Duty Manager
4 days ago
Brisbane, Australia AccorHotels Full timeThe Brisbane Airport Hotels Group encompasses the Pullman, Novotel and ibis Brisbane Airport Hotels, as well as the Brisbane Airport Conference Centre. With 532 guest rooms, 3 restaurants, Rooftop Event Space, Executive Lounge, IRD's and 17 meeting spaces. Located at the Brisbane Airport precinct, it is the first accommodation and meeting and event space to...
-
Front Office Duty Manager
2 months ago
Brisbane, Australia SeaLink K'gari (Fraser Island) Full time**The Opportunity** **About the Role** The Front Office Duty Manager is responsible and accountable for overseeing our Front Office Administration and Reception operations where the key role will be focused on Customer/Groups Service and coordinating frontline services including Resort Porters in the absence of upper management of the Front Office...
-
Front Office Duty Manager
7 months ago
Brisbane, Australia SeaLink K'gari (Fraser Island) Full time**The Opportunity** **About the Role** The Front Office Duty Manager is responsible and accountable for overseeing our Front Office Administration and Reception operations where the key role will be focused on Customer/Groups Service and coordinating frontline services including Resort Porters in the absence of upper management of the Front Office...
-
Front Office
7 months ago
Brisbane, Australia Marriott International, Inc Full time**Job Number** 24036252 **Job Category** Rooms & Guest Services Operations **Location** The Westin Brisbane, 111 Mary Street, Brisbane, QUEENSLAND, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front office functions...
-
Front Office Duty Manager
4 months ago
Brisbane, Australia IBIS STYLES Full time**Company Description** Situated in the heart of the Brisbane CBD, with views out over the river to Southbank, the ibis Styles Brisbane is a modern, stylish hotel catering for both business and leisure guests. With 367 rooms, ibis Styles Brisbane is one of the largest hotels in Brisbane City. We are bright, colourful, stylish and we are looking for our next...
-
Assistant /duty Manager Front Office
4 months ago
Brisbane, Australia AccorHotel Full time**Company Description** “Hospitality is a work of Heart”** at Novotel Brisbane South Bank. Everything we do, we do to help our guests and our people feel welcome and feel valued to give them the best experience possible. There is a unique opportunity for an experienced guest experience professional to join our Front Office team as **Assistant Manager /...
-
Assistant /duty Manager Front Office
7 months ago
Brisbane, Australia AccorHotel Full time**Company Description** “Hospitality is a work of Heart”** at Novotel Brisbane South Bank. Everything we do, we do to help our guests and our people feel welcome and feel valued to give them the best experience possible. There is a unique opportunity for an experienced guest experience professional to join our Front Office team as **Assistant Manager /...
-
Front Office Manager
1 week ago
Brisbane, Australia Accor HQ Full timeThe Sebel Brisbane is located in the heart of the Brisbane City CBD just steps from the Queen Street Mall. The hotel features well-appointed studio, one - and two-bedroom apartment accommodation, exceptional dining and great amenities. For meetings, conferences and corporate banquets of up to 200 guests, The Sebel Brisbane features a versatile array of...
-
Front Office Manager
4 days ago
Brisbane, Australia Hyatt Regency Brisbane Full timeSummary **About Hyatt Regency Brisbane** Hyatt Regency hotels and resorts are designed around the power of meaningful connections. The Hyatt Regency brand offers a one-stop experience that puts everything guests need, right at their fingertips, and provides space to work, engage and relax. Located on Queen Street Mall, five-star Hyatt Regency Brisbane is...
-
Front Office Manager
7 months ago
Brisbane, Australia Frontline Recruitment Full time**The Company**: This luxury 4.5 star Hotel brings a versatile accommodation option for business, travel and leisure. Located in convenient proximity to the city centre, this hotel offers a range of contemporary, sophisticated accommodation options, from fully furnished standard rooms with en suites to a luxury three bedroom penthouse. **Benefits &...
-
Front Office Manager
1 week ago
South Brisbane, Australia Courtyard by Marriott, Brisbane South Bank Full timeAn exciting and unique opportunity has come up for an experienced, hands-on and motivated professional with a passion for service and standards to lead our dedicated Front Office Team as Front Office Manager. Company Marriott International is the world's leading global hospitality company, with more brands, more hotels and more opportunities for associates...
-
Front Office Manager
7 months ago
Brisbane, Australia Oaks Hotels Full time**Company Description** Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe...
-
Front Office Manager
7 months ago
Brisbane, Australia AccorHotel Full time**Company Description** Pullman & Mercure King George Square is a large vibrant 438 room twin towered hotel which acts as a sanctuary for leisure and business travelers. Located opposite King George Square, City Hall and ideally situated in the heart of Brisbane CBD the hotel has some of the largest conference spaces in Brisbane incorporating 2 ballrooms....
-
Front Office Manager
6 days ago
Brisbane, Australia Oaks Hotels Full timeCompany Description Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...
-
Assistant Front Office Manager
4 days ago
Brisbane, Australia Marriott International, Inc Full time**Job Number** 22161856 **Job Category** Rooms & Guest Services Operations **Location** W Brisbane, 81 North Quay, Brisbane, QUEENSLAND, Australia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front office functions and supervising staff...
-
Front Office Manager
6 days ago
Brisbane, Australia AccorHotels Full timeBrisbane Airport Hotels Group encompasses the Pullman and ibis Brisbane Airport Hotels, as well as the Brisbane Airport Conference Centre. With 375 guest rooms, 3 restaurants, Executive Lounge and 13 meeting spaces, collectively totalling 1800m2. Located adjacent to the Brisbane Airport Domestic Terminal, it is the first accommodation, meeting and event...