Account Manager Cyber Security
5 months ago
**Melbourne: St Kilda Road office - Hybrid flexibility **3 days/week working from home.
Our client is a well established and growing managed services provider of cutting edge cyber security solutions across a number of industries. Currently they have an opportunity in their sales team for an enthusiastic and energetic person, who wants to make their mark in a business exploding with client activity.
In this Account Manager role your primary responsibilities will include:
- Cross-sell and up-sell additional cyber products and features to existing clients.
- Monitor account health metrics and pro-actively reach out to clients to help ensure retention.
- Ensure the clients are receiving the optimal benefits of each cyber solution they’ve deployed.
- Facilitate useful and accurate conversations between clients and cyber vendors to address issues that arise.
- Secure and issue quotes for the renewal of existing contracts.
- Act as the primary point of contact for a dedicated portfolio of clients.
- Pre-sales presentations
- Listen intently and share client feedback to provide insights to the sales, marketing, and product development teams.
- Monitor and stay abreast of best practice in the cyber security domains that we focus on.
- Obtain client approvals for case-studies.
To be considered for this opportunity, you will have:
- A minimum of 3 years’ experience in account management in Technology, managed services or cyber security solutions
- Strong post-sales experience with a client portfolio ensuring exceptional client experiences
- Ability to facilitate retention to drive revenue through upselling, cross-selling, contract expansion, and identifying new growth opportunities in the cybersecurity domain.
In return for your dedication, drive and expertise, you will be rewarded with a **competitive base salary plus Super and commission structure**. The role has flexibility to work from home and 2 days per week required at Melbourne city office.
**Job Types**: Full-time, Permanent
**Salary**: $120,000.00 - $140,000.00 per year
**Benefits**:
- Professional development assistance
- Work from home
Schedule:
- Monday to Friday
Work Authorisation:
- Australia (required)
Work Location: In person
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