Supervisor Lego® Certified Stores Sydney

6 months ago

Sydney, Australia AG LEGO® Certified Stores Full time

**We are looking for a Full-time Supervisor to join our LEGO® Certified Store in Sydney to create magic with the team**

Our LEGO® Certified Store in Sydney is looking for a new energetic Full-Time Supervisor. The store features life-sized LEGO® models, a Pick-a-Brick wall, hard to find product releases and amazing bricks in hands engagement opportunities. Designed in partnership with the LEGO® Group, this store is an integral part of our LEGO® Certified Store network and the home of LEGO® in Sydney.
- **Your Role**:_

As a Full-time Supervisor, you will be providing support to the store management team to help achieve KPI results, deliver an excellent, fun customer experience in store, and cultivate an inclusive & collaborative team culture. You will act as a key holder and will be involved with open/closing store operations. This role is ideal for someone who is looking to take on extra responsibility than your average sales assistant.
- **Your Purpose**:_
- Provide operational support to the store management team by assisting with store opening and closing routines, register functions and back-office procedures.
- Work closely with the store management team to fulfill online orders and execute in-store activations.
- Support efficient inventory management including stock-takes & cycle counts.
- Support the implementation of visual merchandising standards and store activations.
- Help build a positive, collaborative team environment that promotes a safe & fun atmosphere.
- Share your knowledge and passion for LEGO® to help educate the team on our product range and help develop their sales skills.
- **To be successful for this role**:_
- Have 2-3 years of customer service experience in a retail environment
- Excellent communication skills, both written & verbal.
- Reflect professionalism but recognise the importance of a fun, encouraging, and welcoming team environment and have a genuine passion for LEGO®
- Be self-motivated, driven, results orientated and can demonstrate success in achieving KPI’s within a retail atmosphere
- Demonstrate an ability to develop, inspire, and coach a small team of retail professionals and can connect the team to the essence of the LEGO® brand
- **Why work with us?**_
- Discounts & Perks
- Enjoy generous discounts across all Alquemie Brands & LEGO®
- Wellbeing
- We invest in your mental health and wellbeing through training, EAP, YOU days
- Parental Leave Policy - For both permanent & casual employees and primary & secondary carer
- Career Development & Training - Paid study support & opportunities be a part of our training workshops
- Bonus & Perks - Enjoy performance incentives & endless recognition for all your hard work

Although it is important to have a great record and experience in retail, we are also interested in individuals who are comfortable and experienced in engaging with kids to deliver amazing bricks in hands experiences.
- **Build your career brick by brick at AG LEGO® Certified Stores**_

**Benefits**:

- Employee discount

Supplemental pay types:

- Penalty rates

Work Authorisation:

- Australia (required)

Work Location: In person

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