Administration Officer

3 weeks ago

Heidelberg, Australia Austin Health Full time

**Permanent part time role**:

- **Austin Hospital and Heidelberg Repatriation Hospital**:

- **Base rate + salary packaging + super + five weeks annual leave**

Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the North East of Melbourne and state-wide.? We have a highly engaged, diverse and collaborative workforce that is unified by our purpose, which is to help people live healthy and fulfilled lives.

**About The Surgery Centre and Austin Operating Suite**:
The Surgery Centre (TSC) on the Repatriation Campus, provides a unique service by separating short-stay and day case elective surgery from emergency surgery, which is performed predominantly at the Austin campus. TSC is operational over 7 days per week, 24 hours per day.

Austin Operating Suite (AOS) on the Austin Campus, provides a broad range of elective and emergency surgeries including liver transplant and cardiothoracic surgery. AOS is operational over 7 days per week, 24 hours per day.

**About the role**:
Our team works on a rotating roster to provide administration support to a number of areas within both the TSC and AOS. Each area has different requirements and hours, and as such you will be trained to be multi-skilled to work across each one. Due to the nature of our work, we are unable to offer set shifts or days, so applicants will need to ensure they are available:

- Between the hours of 6.30am - 8pm
- To work any day of the week, and occasional weekends
- To cover leave and absences, sometimes at short notice

A regular day will see you:

- Complete admissions, create appointments and distribute discharge information
- Perform a variety of administration tasks
- Maintain accurate systems, files, records and databases
- Provide customer service to staff, patients and the public
- Assist in training of new staff

**About you**:
You will be someone with excellent communication, interpersonal and collaboration skills, who takes a supportive team approach to their work. You’ll be proactive and efficient and promote excellence in customer service at all times.

You’ll bring with you:

- Experience in a busy administration environment
- Expertise in Microsoft Office365 (Word, Excel, Teams, Outlook & PowerPoint)
- Well-developed time management skills and the ability to prioritise tasks
- Accurate data entry skills

**Benefits**:
Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day.? Our people also receive a variety of rewarding benefits, including:

- Generous salary packaging with a tax free threshold of $29,860 to increase your take-home pay
- A suite of wellness initiatives designed to support you, including discounts on fitness memberships and health insurance, and a comprehensive wellbeing program
- Mentoring and career development opportunities
- Five weeks annual leave, plus purchased leave options

**Inclusion at Austin**:
**Work with us**

Selection Criteria Essential: Ability to work between the hours of 06.30 -20.00
Essential: Ability to work within a rotating roster(no set days or times)
Essential: Ability to cover sick leave and annual leave
Essential: The ability to comply with and support change
Essential: The ability to work as an effective member of a team across sites as required
Essential: Demonstrated intermediate computer literacy including Microsoft Office Suite
Essential: Ability to work in a faced paced environment
Essential: Exceptional customer service
Desirable: Medical terminology
Desirable: Previously worked in a hospital setting

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