Community Ambassador

6 months ago

Canberra, Australia JLL Full time

JLL supports the Whole You, personally and professionally.

Shaping the future of real estate for a better world

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

**What this opportunity involves**:
As the Community Ambassador, you will be pivotal in delivering an authentic service experience which will enhance the relationship between JLL, our clients and their guests.
Being the first point of contact at reception, your warm and welcoming nature will provide genuine hospitality and thoughtful service to all relevant stakeholders. As a thorough administrator, you will maintain smooth operation of the reception and execute all tasks to a high, professional standard.

**An Overview of the role**:
Provide leadership and be a key point of contact to the Workplace Services team members
Coordinate staff activities with the wider JLL team
Assess workplace requirements in a dynamic environment and allocate tasks to team members
Oversee the appointment of casual and temporary staff to cover positions as needed
Approve timesheets and maintain attendance records and rosters
Ensure adherence to JLL Workplace Health & Safety requirements as well as those of the client
Actively encourage an environment which supports teamwork, co-operation and excellence across the Workplace Services Team and identify opportunities for improvement
Maintain the provision of client service standards to established policy

**Sounds like you? This is what we are looking for**:
Warm and welcoming nature with a passion for creating lasting impressions
Highly confident communicator and strong interpersonal skills
Strong administrative skills with the ability to manage competing priorities and deliver high quality service
Prior experience in managing meeting room services is advantageous
Proficient user of Microsoft Office suite

**What you can expect from us**:
You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

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