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Service Supervisor

2 months ago

Boddington, Australia Epiroc AB Full time

**Functional area**:Service**Primary Skills**:
**Country/Region**:Au**City**:Boddington, Western Australia**Company name**:Epiroc Australia Pty Ltd**Date of posting**:Oct 2, 2023- At Epiroc, our vision is
- **"Dare to think new"**.- We challenge our way of working, thinking and acting to find new and sustainable solutions in a rapidly changing world. We see possibilities and dare to question the status quo.- **Service Supervisor **to join our team based in Boddington, Western Australia. The position is being offered on rotating 8/6 day shift, 7/7 night shift roster, DIDO or local to surrounds.- As the service supervisor you will be responsible for a high performing team providing maintenance service and support for a fleet of surface blast hole drills. You will be required to have a high standard in safety and provide quality customer support to the client.- This is a fast paced and dynamic role where you will be required to handle multiple priorities at once. Your positive attitude, being a strong team player and ability to forward think are key to your success in this important role.**Responsibilities of this role consists of but are not limited to the below**:

- Organise, plan, control and deliver maintenance solutions
- Promote and maintain a safe and compliant work environment
- Planning and coordinating delivery of day to day customer maintenance and breakdown requirements
- Manage the WIP (work in progress)
- Coordinate and supervise technicians to deliver exceptional service
- Build sustainable relationships with all stakeholders and provide exceptional customer service Ensure Apprentices are being guided and mentored effectively**The successful applicant must have**:

- Solid multidisciplinary supervision knowledge and experience in an OEM environment
- Solid surface drill maintencne experience will be highly regarded
- Relevant Trade Certificate
- An unrelating safety focus
- Effective people management and leadership skills and experience
- Excellent verbal and written communication skills
- Problem-solving ability and trouble shooting skills
- Commitment to providing quality customer service
- Effective organisational skills with the ability to handle multiple conflicting priorities Proficient computer literacy, preferably with experience in SAPAs part of our recruitment process, we require a National Police Clearance, pre-employment medical and drug and alcohol screen amongst other verification requirements.**Country and city description**:

- Boddington, Western Australia**What we offer**:

- Super on all hours worked
- Performance based bonus
- Company paid Income Protection
- Unlimited career opportunities
- 12 weeks paid parental leave
- Above NES long service leave
- Years of service recognition awards
- Training and mentorship opportunities

Epiroc Australia is part of a large global company that operates in 150 countries and employs over 13,000 people worldwide. With a strong focus on automation technology, Epiroc markets and services well known mining equipment as well as extensive ranges of consumables and other mining and construction related equipment.- We are an equal opportunity employer and encourage women, Aboriginal, Torres Strait Islander people and people from culturally diverse backgrounds to apply.**United. Inspired**. Performance unites us, Innovation inspires us, and commitment drives us to keep moving forward.
In the 150 countries where you can find Epiroc, we encourage our employees to take ownership of their own development and careers with the support from their leaders.
We are committed to give you every opportunity to succeed in a culture of innovation, diversity and collaboration, combined with a caring atmosphere.

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