Customer Relationship Manager

4 weeks ago

Sydney, Australia Credit Corp Solutions Inc Full time

**Job no**: 494457

**Work type**: Full-time

**Location**: Sydney - CBD
- Sydney CBD location, a short walk from Wynyard station and Barangaroo precinct
- No weekends or late nights Monday - Friday 8:30AM - 5:00PM
- No collections experience required Supportive training and career progression - gain a Cert III and IV in Financial Services

**Credit Corp** is Australia's largest provider of sustainable financial services to the credit impaired consumer segment. Our core business specialises in debt purchase and debt collection services and we’re committed to providing sustainable financial solutions delivered responsibly. We work with our customers to agree affordable repayments which improve their credit standing over time while ensuring they can remain active in the community.

**About your new role**
As a Customer Relationship Manager, you’ll be at the frontline making outbound calls to locate customers and investigate overdue accounts. With a flexible approach, you’ll negotiate repayment plans and solutions to suit our customers’ circumstances. Our lucrative uncapped bonus scheme rewards near target achievement and our supportive team and award winning training programs will allow you to develop and advance your skills for a successful career in Financial Services.

**What your new job involves**
- Manage outstanding accounts from Australia’s largest institutions
- Making and receiving high volume outbound/inbound calls
- Investigations to locate and establish contact with our customers
- Build and establish relationships with customers with rapport and trust
- Creating positive outcomes by negotiating repayment solutions
- Problem solving and objection handling

**What we can offer you**
- 3 Salary reviews in your first 18 months + earn uncapped bonuses
- Flexible hybrid work environment in as early as 6 months (2 days office, 3 days WFH)
- Fully paid training with continued support and coaching leading to growth towards promotion opportunities
- Gain a Certificate III and IV in Financial Services
- Perks and discounts through our employee benefits platform
- Free membership and competitive rates with our Car Share partner and Novated Leasing options
- Wellbeing and health initiatives including online fitness training, 24hr wellbeing support with our EAP, discounted gym membership, health insurance and eye care plus breakfast and fresh fruit in the office
- Paid volunteer days
- Purchase additional annual leave
- Regular team engagement events
- ‘Dress For Your Day’ from smart casual to business attire
- End-of-Trip Facilities available for bicycle storage and showers with lockers, towels and hair dryers provided

**Who you are**
Want to start or grow your career in Financial Services with a leading company? Looking for a career change or seeking more security and opportunity? Collections experience isn’t required as we provide training with continued support and coaching. The majority of our leaders once began in this same role
- Experience in a call centre, hospitality, tourism, retail, sales or similar industries
- Excellent communication skills (both written and verbal)
- Persistence and resilience to have challenging conversations
- Ability to negotiate will be highly desirable
- Share a passion for results and a target driven environment
- A natural problem solver and solution provider
- Basic computer literacy skills
- A desire to learn and take on feedback

**Essential Criteria**
- Must be available to work permanent full-time, Monday - Friday 8:30AM - 5:00PM

We are also committed to improving employment opportunities for Aboriginal and Torres Strait Islander peoples and we encourage applicants from Aboriginal and Torres Strait Islander descent to apply.

**Advertised**: 10 Apr 2024 AUS Eastern Standard Time
**Applications close**:

  • Manager, Customer Relationships

    2 weeks ago

    Sydney, Australia Sharp & Carter Full time

    AgriFutures Australia invests in rural industries & communities across Australia - Nurture and Maintain Relationships with Key Internal & External Stakeholders - North Sydney offices | Permanent Position | Competitive Remuneration Package **ABOUT AGRIFUTURES AUSTRALIA** At AgriFutures Australia our vision is to grow the long-term prosperity of Australian...

  • Customer Relationship Manager

    2 weeks ago

    Sydney, New South Wales, Australia Uplift Recruitment Full time

    Are you a deeply committed relationship builder from the finance space who's capable of assisting customers with a 'customer-centric' ethos? In this role you'll be supporting activities across a variety of financial products whilst also speaking directly with investors and borrowers. Our client's aim is to establish themselves as the preferred and most...

  • Customer Relationship Manager

    4 weeks ago

    Sydney, Australia Uplift Recruitment Full time

    Are you a deeply committed relationship builder from the finance space who’s capable of assisting customers with a ‘customer-centric’ ethos? In this role you’ll be supporting activities across a variety of financial products whilst also speaking directly with investors and borrowers. Our client’s aim is to establish themselves as the preferred and...

  • Customer Relationship Manager

    2 weeks ago

    Sydney, Australia Kairros Full time

    **Company Description** Are you looking to make a real difference in people’s lives? Want to join a company that champions equality and delivers a unique service model built around supporting and embracing diversity. As our Customer Relationship Manager this role will see you execute Kairros’s strategic business objectives through customer engagement...

  • Customer Relationship Manager

    2 weeks ago

    Sydney, New South Wales, Australia Uplift Recruitment Full time

    Are you a deeply committed relationship builder from the finance space who's capable of assisting customers with a 'customer-centric' ethos? In this role you'll be supporting activities across a variety of financial products whilst also speaking directly with investors and borrowers. Our client's aim is to establish themselves as the preferred and most...

  • Customer Relationship Manager

    2 weeks ago

    Sydney, Australia Kairros Full time

    **Company Description** Are you looking to make a real difference in people’s lives? Want to join a company that champions equality and delivers a unique service model built around supporting and embracing diversity. As our Customer Relationship Manager this role will see you execute Kairros’s strategic business objectives through customer engagement...

  • Customer Relationship Manager

    2 weeks ago

    Sydney, New South Wales, Australia Kairros Full time

    Job DescriptionAs our Customer Relationship Manager this role will see you execute Kairros's strategic business objectives through customer engagement and business development activities. Key Responsibilities:Be a key contributor to Kairros' strategic and business planning cyclesDevelop and execute customer action plans and marketing and communication...

  • Customer Relationship Manager

    2 weeks ago

    Sydney, New South Wales, Australia Kairros Full time

    Company DescriptionAre you looking to make a real difference in people's lives? Want to join a company that champions equality and delivers a unique service model built around supporting and embracing diversity.Job DescriptionAs our Customer Relationship Manager this role will see you execute Kairros's strategic business objectives through customer...

  • Customer Relationship Manager

    3 weeks ago

    Sydney, Australia Xe Full time

    At XE, we live currencies. We provide a comprehensive range of currency services and products, including our Currency Converter, Market Analysis, Currency Data API and quick, easy, secure Money Transfers for individuals and businesses. We leverage technology to deliver these services through our website, mobile apps and over the phone. Last year, we helped...

  • Customer Relationship Manager

    3 weeks ago

    Sydney, Australia Xe Full time

    At XE, we live currencies. We provide a comprehensive range of currency services and products, including our Currency Converter, Market Analysis, Currency Data API and quick, easy, secure Money Transfers for individuals and businesses. We leverage technology to deliver these services through our website, mobile apps and over the phone. Last year, we helped...

  • Customer Relationship Manager

    2 weeks ago

    Sydney, New South Wales, Australia Kairros Full time

    Company DescriptionAre you looking to make a real difference in people's lives? Want to join a company that champions equality and delivers a unique service model built around supporting and embracing diversity.As our Customer Relationship Manager this role will see you execute Kairros's strategic business objectives through customer engagement and business...

  • Customer Relationship Manager

    2 weeks ago

    Sydney, New South Wales, Australia NGS Super Full time

    Introduction:NGS Staff BenefitsBefore you learn more about the job ad, we encourage you to familiarise yourself with our fantastic NGS Staff Benefits page (link below) to understand our offering which includes Additional Leave Entitlements, Personal & Professional Development and Health & Wellbeing Benefits.About usWe are an award winning, national $15B...

  • Customer Relationship Manager

    2 weeks ago

    Sydney, New South Wales, Australia eFinancialCareers Ltd. Full time

    Customer Relationship Manager Xe Sydney, Australia Posted 1 day ago In-Office Job Permanent Competitive At XE, we live currencies. We provide a comprehensive range of currency services and products, including our Currency Converter, Market Analysis, Currency Data API and quick, easy, secure Money Transfers for individuals and businesses. We leverage...

  • Customer Relationship Manager

    2 weeks ago

    Sydney, New South Wales, Australia Xe Full time

    At XE, we live currencies. We provide a comprehensive range of currency services and products, including our Currency Converter, Market Analysis, Currency Data API and quick, easy, secure Money Transfers for individuals and businesses. We leverage technology to deliver these services through our website, mobile apps and over the phone.Last year, we helped...

  • Customer Relationship Manager

    2 weeks ago

    Sydney, New South Wales, Australia XE Full time

    At XE, we live currencies. We provide a comprehensive range of currency services and products, including our Currency Converter, Market Analysis, Currency Data API and quick, easy, secure Money Transfers for individuals and businesses. We leverage technology to deliver these services through our website, mobile apps and over the phone. Last year, we helped...

  • Customer Relationship Manager

    3 weeks ago

    Sydney, Australia XE.com Full time

    At XE, we live currencies. We provide a comprehensive range of currency services and products, including our Currency Converter, Market Analysis, Currency Data API and quick, easy, secure Money Transfers for individuals and businesses. We leverage technology to deliver these services through our website, mobile apps and over the phone. Last year, we helped...

  • Customer Relationship Manager

    1 week ago

    Sydney, Australia Xe Full time

    At XE, we live currencies. We provide a comprehensive range of currency services and products, including our Currency Converter, Market Analysis, Currency Data API and quick, easy, secure Money Transfers for individuals and businesses. We leverage technology to deliver these services through our website, mobile apps and over the phone.   Last year, we...

  • Customer Relationship Management Officer

    2 weeks ago

    Sydney, Australia Adecco Full time

    Full Australian Working rights - Working for a reputable Educational Institute - Prior experience international relations and education highly desirable **Client Details** Reputable Educational Institute and State Govt Department. **Description** The Customer Relationship Management (CRM) Officer will be reporting to International Student Conversion &...

  • Customer Relationship Management Officer

    2 weeks ago

    Sydney, New South Wales, Australia Adecco Full time

    Full Australian Working rights Working for a reputable Educational Institute Prior experience international relations and education highly desirableClient DetailsReputable Educational Institute and State Govt Department.DescriptionThe Customer Relationship Management (CRM) Officer will be reporting to International Student Conversion & Admissions Lead and is...

  • Customer Relationship Manager

    4 weeks ago

    Sydney, Australia Credit Corp Group Limited Full time

    Customer Relationship Manager - Miranda **Customer Relationship Manager - Miranda** **Job no**: 494456 **Work type**: Full-time **Location**: Sydney - Miranda - Miranda location, a short walk from station and local shops and eateries - No weekends or late nights! Monday - Friday 8:30AM - 5:00PM - No collections experience required! Supportive training...