Case Manager
7 months ago
Support, training and guidance from experienced managers
- A positive and rewarding team culture - stimulating and rewarding opportunity
- Respected and established company: Johns Lyng Group - Disaster Recovery AU
**What’s on Offer**
- The opportunity to join an organisation with an exciting future
- A respected growing organisation
- Assist local communities
- A positive and rewarding team culture
- **Support, training and guidance from experienced manager**:
- Discounts on technology, cars, fashion, and leisure
- Up to date technology and a modern office environment
- Supportive, social and collaborative team
- **Vehicle, Fuel Card, Phone and Laptop provided**:
- **Competitive and attractive salary**
**The Role**: Are you motivated by the prospect of helping communities recover from natural disasters, as well as making communities better prepared for the future? Then Johns Lyng Disaster Management Australia is the perfect place to accelerate your career and have a positive impact on the lives of Australians in need.
**Key Duties & Responsibilities**:
- Managing a resident’s experience throughout the recovery program, including regular site visits to assist them navigate the repair and rebuilding process.
- Managing complex case management issues, complaints, vulnerable customers and prioritisations - including connecting residents with other recovery services as required.
- Working closely with estimating and building teams to ensure residents understand the repair works process.
- Regular reporting on progress to senior management and residents.
- Receive and handle calls from a diverse customer base
- Create a memorable experience for our clients and their customers
- Assist customers and corporate clients with specific enquiries
- Provide a high level of personalised customer service
- Manage client relationships and correspondence
- Work varying programs and Client portal’s at any one time
- Complete submission of client reports and quotations
- Issue residential and commercial building contracts to customers, including processing and review of returned signed contracts
**Criteria**:
- Motivated by helping flood affected residents rebuild their lives
- Hold a Bachelor of Social Work or equivalent Human Services tertiary qualification highly regarded, **however not essential**:
- Demonstrated experience in delivering a responsive service to people with complex needs
- Demonstrated experience of working with vulnerable people
- Have a current Working with Children Check and a valid National Police Check, or willingness to obtain this
- Possession of an unrestricted NSW driver’s licence.
- Strong customer experience background
- Prior experience in an office-based role
- Confident and professional phone manner
- Excellent communication and interpersonal skills
- Ability to work well under pressure and achieve KPI’s
- Strong computer literacy
- Positive attitude and a desire to go above and beyond to deliver high quality customer service
- Background in a call centre environment advantageous, however not essential
- Previous experience in the insurance or construction industry advantageous, however not essential
- We are a company of integrity and diversity._
If you are interested in furthering your career and developing your leadership skills further, I would love to hear from you. Tara Boell - 0438 777 427
- This role is a 12-month contract. We always endeavour to develop and retain talent _
- within our business. A review will take place at the 9-month mark to discuss ongoing permanent opportunities._
- Please note: You will need to be prepared to undergo a criminal background check as part of the recruitment process._
-
Case Manager
1 week ago
Adelaide Region SA, Australia Brain Injury Full time**Position Description**: **Title**: Senior Case Manager **Employment Type**: Full Time **Classification**: Level 5: Social, Community, Home Care and Disability Services Industry Award 2010 **Division/Branch/Section**: Community Programs **Reporting to**: Discipline Lead - Developmental Education **Location**: Central Hub - 70 Light Square,...
-
Case Management Associate
7 months ago
Adelaide Region SA, Australia Toll Group Full timeCompany Description Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world. Government & Defence provides specialised logistics expertise, including relocation services. We work with...
-
Complex Case Manager
6 months ago
Adelaide Region SA, Australia HAYS Full timeOpportunity to join a passionate and highly professional specialist team **Your new company** This highly regarded federal government service provider is responsible for the provision of care and support for veteran and defence force members, communities and their families. You will work as part of an Australian wide team, addressing a spectrum of needs...
-
Complex Case Manager
7 months ago
Adelaide Region SA, Australia HAYS Full timeOpportunity to join a collaborative and supportive team in Government **Your new company** This highly regarded federal government service provider is responsible for the provision of care and support for veteran and defence force members, communities and their families. You will work as part of an Australian wide team, addressing a spectrum of needs and...
-
Complex Case Manager
22 hours ago
Adelaide Region SA, Australia HAYS Full timeFlexible working arrangements **Your new company** This highly regarded federal government service provider is responsible for the provision of care and support for veteran and defence force members, communities and their families. You will work as part of an Australian wide team, addressing a spectrum of needs and providing support such as health and...
-
Case Manager
1 week ago
Adelaide Region SA, Australia HAYS Full timeThis is a fantastic opportunity for driven and customer focused individuals to join one of Australia’s Big 4! **Your new company** This Big 4 Bank has a vision to be one of the world's great service companies - this means helping their people, customers, and communities to prosper and grow. They aim to be leaders in diversity, flexibility and as an equal...
-
Case Manager
6 months ago
Adelaide Region SA, Australia QBE Full timePrimary Details Time Type: Full time Worker Type: Employee Case Manager - SI/Comcare The Opportunity- Make a positive difference supporting our customers.- Competitive salary + bonus + benefits + hybrid working- Permanent role with career development prospects. Your new role This is an exciting opportunity to join us at QBE during a growth phase in our...
-
Case Manager
7 months ago
Adelaide Region SA, Australia QBE Insurance Full time**Primary Details** Time Type: Full time Worker Type: Employee **Case Manager - SI/Comcare** **The Opportunity** - **Make a positive difference **supporting our customers. - **Competitive salary **+ bonus + benefits + hybrid working - Permanent role with career development prospects. **Your new role** This is an exciting opportunity to join us at QBE...
-
Clinical Support Case Manager
1 week ago
Adelaide Region SA, Australia HAYS Full timeFantastic opportunity for experienced Case Managers. Adelaide CBD. Starting immediately. **Your new company** This highly regarded federal government service provider is responsible for the provision of care and support for veteran and defence force members, communities and their families. You will work as part of an Australian wide team, addressing a...
-
Case Manager
7 months ago
Adelaide Region SA, Australia UnitingSA Full time**Role Overview**: **Key Responsibilities** - Deliver case management services aligned with the UnitingSA framework for homelessness. - Offer goal-oriented services to meet client and customer needs. - Manage referrals, assess needs, and provide appropriate services. - Respond to client enquiries and address complaints. - Facilitate linkages and referrals to...
-
Opportunities for Case Management Associates and
7 months ago
Adelaide Region SA, Australia Toll Group Full timeCompany Description Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world. Government & Defence provides specialised logistics expertise, including relocation services. We work with...
-
Case Manager
7 months ago
Adelaide Region SA, Australia Gough Recruitment Full timeExperience in Disability and/or Aged Care management essential - Great salary structure and yearly reviews - Lovely and supportive team **The Client**: Our Client has been creating stunning retirement communities in premium locations, offering a wide choice of homes, facilities and services since 1992. Their award-winning retirement villages are located...
-
Assertive Outreach Case Manager
21 hours ago
Adelaide Region SA, Australia Employment Plus AU Full timeNumber of Positions Available: 4 - Start your career with The Salvation Army today! - We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies. - ABOUT US - The Salvation Army is one of Australia’s...
-
Case Worker
7 days ago
Adelaide Region SA, Australia Uniting Communities Full time**New ROADS** is a growing, dynamic and supportive team of professionals providing holistic and innovative drug and alcohol and comorbidity services. We provide 1:1 counselling, group work, case management and residential rehabilitation across our service. We are seeking an experienced and motivated individual who is keen to join the team and provide the...
-
Case Manager Wright Place
7 months ago
Adelaide Region SA, Australia Baptistcare SA Full time**About us**: Baptist Care SA provides out of home care, disability care, youth education and employment, homelessness, and therapeutic support services. Established in 1913 we have a dedicated staff and volunteers who work tirelessly to help South Australians achieve their full potential. Baptist Care SA is committed to working with the State’s most...
-
Case Manager Wright Place
7 months ago
Adelaide Region SA, Australia Baptist Care SA Full time**About us**: Baptist Care SA provides out of home care, disability care, youth education and employment, homelessness, and therapeutic support services. Established in 1913 we have a dedicated staff and volunteers who work tirelessly to help South Australians achieve their full potential. Baptist Care SA is committed to working with the State’s most...
-
Mental Health Clinician
7 months ago
Adelaide Region SA, Australia Fortis Recruitment Pty Ltd Full timeWe are currently seeking Community Mental Health Clinicians for short-term 6-13 week contracts case management contracts throughout Western Australia. These roles are open to Social Workers, Registered Psychologists and OT's. **Adult Community Mental Health OR** **Child & Adolescent Community Mental Health** **CONTRACTS** **Case Management** **$77ph +...
-
Tribunal Case Officer
7 months ago
Adelaide Region SA, Australia HAYS Full timeTribunal Case Officer - State Government - Adelaide CBD - 8 weeks - National police check required **Your new company** You will be working for a state government department that handles tribunal cases and disputes. This is a great opportunity to join a dynamic and professional team that values integrity, fairness and excellence. **Your new role** As a...
-
Ibm Case Manager
1 week ago
Adelaide Region SA, Australia Zone IT Solutions Full timeWe are looking to hire experienced IBM Case Manager in Adelaide to work on a large Federal Government project. **Requirements**: Essential; Required experience; Defining and designing end-to-end technology solutions (within the agreed enterprise architecture) to assist the projects in meeting their business objectives Identifying solution and technology...
-
Case Manager
2 months ago
Greater Adelaide SA, Australia Nunkuwarrin Yunti Full timePosted: 22/10/2024 Closing Date: 04/11/2024 **Job Type**: Fixed-Term Contract Location: Wakefield St, Adelaide Job Category: Community Services and Development - This role is a full time position, on a fixed term contract until 27 June 2025._ **About Nunkuwarrin Yunti**: Nunkuwarrin Yunti, the foremost Aboriginal Community Controlled Health Organisation...