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Receptionist/ Customer Service

2 months ago

Padstow, Australia C & M Aquatic Centre Full time

C&M Aquatic Centre is a family owned swim school that has been successfully providing swimming lessons to children and adults in the Bankstown area for over 20 years.

We are currently on the lookout for a receptionist to join our friendly team. This position would suit a mature person looking for a fulfilling job in a rewarding environment. You will be a responsible key member of our team, contributing to the development of our swim school.

Key responsibilities:

- Providing excellent customer service to new and existing customers;
- Maintaining customers details in the database;
- Ensuring customers fees are paid on time;
- Replenishing stock;
- Making coffee;
- Assisting with the management of class bookings;
- Maintaining a safe and clean environment;
- General office administration tasks;
- Other duties as required by the Manager.

Essential skills and experience:

- Previous experience in a receptionist or customer service role;
- Excellent communication, organisation and computer skills;
- Confident with Microsoft office particularly Word and Excel;
- Experience working with children;
- Ability to multi-task and work in a busy environment;
- Experience in the aquatic industry is preferred but not required;
- Valid First Aid and Cardiopulmonary Resuscitation (CPR) qualifications.

Hours or work:
This casual position requires you to be available to work afternoon shifts on majority of days throughout the week. Saturdays are a requirement. Hours of work are:
Monday to Friday 2.30pm to 8.00pm

Saturday 7.30am to 12.30pm

Shifts will be allocated based on your ability and availability. On the job training will be provided.

Key benefits:

- Flexible hours for a desired work-life balance;
- Working in a team of energetic, positive, easy-going and dedicated people;
- Rewarding job contributing to saving lives through the art of swimming.

How to Apply:
Submit your resume and cover letter via Indeed.

To be considered for the position you must also include:
1. Your availability based on the shifts listed above;
2. Description of why you would be best suited to this position;
3. How your previous experience can contribute to this receptionist role.

Successful applicants suited to the position will be contacted to arrange an interview.

**Job Type**: Casual

**Salary**: $27.00 - $30.00 per hour

Schedule:

- Afternoon shift
- Evening shift
- Every weekend
- Monday to Friday

**Experience**:

- customer service: 4 years (preferred)

Work Location: In person

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