Cso/lifeguard - Gatton

4 weeks ago

St Lucia, Australia UQ Sport Full time

**Casual position (5+ hours per week)**
- **Located at the UQ Sport Gatton Fitness & Aquatic Centre**
- **Local Lockyer Valley applicants encouraged to apply**
- **Willing to acquire Pool Lifeguard qualification**

**Customer Service Officer / Lifeguard**:
At UQ Sport, it’s our vision to be Australia’s number one sporting university and our mission to deliver exceptional sporting opportunities for The University of Queensland (UQ) Community. We’re Queensland’s largest multi-sport facility and have Athletics, Aquatic, Tennis and Fitness Centres, as well as grass and synthetics playing fields, indoor and outdoor multi-sport courts, function spaces and retail outlets. Our memberships base spans over 4,000 customers, with a further 7,000 people actively involved across UQ’s 35+ sporting clubs.

We’re firm believers that work shouldn’t be dull and boring Our team is passionate about creating an awesome culture that promotes work-life balance, health and wellbeing, personal and professional growth, and most importantly, fun

Our staff are proud to work at UQ Sport, and it shows in the exceptional work we do. Our not-for-profit organisation delivers almost 400 diverse programs to UQ students, staff and alumni, as well as the general public, across the University’s St Lucia and Gatton campuses.

**ABOUT THE OPPORTUNITY**:
UQ Sport is seeking an energetic, personable and passionate Customer Service Officer/Lifeguard to join our energetic and fun team This is a fantastic opportunity for anyone dedicated to delivering outstanding service.

Your confidence, resilience and excellent communication skills will enable you to stay calm and effective during emergency situations. Your exceptional relationship building skills will see you integrating well within the organisation.

**In this role you will**:

- Provide reception and sales services to UQ Sport customers
- Ensure consistently high standards of customer service and safety
- Ensure the safety of all patrons of the Centre by effectively preventing and responding to emergency situations.

**To be successful in this role you will have**:

- 12 months’ previous experience in a customer-facing role preferably in an aquatic centre environment.
- First Aid and CPR Certificates
- Pool Lifeguard - willing to obtain prior to starting
- Blue Card

**WORK PERKS**:

- A friendly work environment that produces amazing teamwork
- FREE access to all UQ Sport venues & FREE equipment hire
- FREE entry to Group Fitness programs
- Discounts on Individual Program Enrollments
- Great discounts on a range of food, beverage and retail items from UQ Sport outlets
- Access to fully subsidized income protection if working over 20 hours per week
- Reimbursement of required qualification renewals (Ts &Cs Apply)
- Support & Resources plus extra discounts with Lifeworks our EAP provider

**HOW TO APPLY**:
Applications will be reviewed as they are received.

UQ Sport is an equal employment opportunity provider. We pride ourselves on our inclusive and diverse workforce. We believe that embracing the differences and expertise in our employees makes us a stronger organization.

**Our Benefits**:
Round here, we’re all about building a bangin’ culture that encourages work-life balance, flexibility, wellbeing, and self-discovery.

We’re passionate about offering work perks that really matter - adaptable work arrangements, free health and fitness, better-than-the-norm entitlements, tailored learning opportunities, product discounts, and more
- Work-Life Balance
- Health & Wellbeing
- Learning & Development
- Fun Stuff & Free Stuff
- Lifestyle Perks

**Work-Life Balance**:
**Work-life balance**:

- 35 hour work week with flexible arrangements to suit your lifestyle
- Paid Parental Leave for both primary and secondary caregivers, with the option to receive half pay and extend your leave
- Additional paid leave between Christmas and New Year
- A day off for your Birthday

**Health & Wellbeing**:
**Health & Wellbeing**:

- FREE Gold (St Lucia) or All Access (Gatton) Membership for all employees, plus one (1) nominated additional person for permanent staff
- FREE professional, confidential coaching and support for you and your eligible family members through our Employee Assistance Program

**Learning & Development**:
**Learning & Development**:

- Admittance to a wide variety of training & personal development workshops
- Up to four (4) days’ Study Leave per year
- Access to a comprehensive online learning & development platform
- Renewal payments for role-essential qualifications and professional memberships

**Fun Stuff & Free Stuff**:
**Discounts & Free Stuff**:

- Salary packaging available on novated leasing, everyday purchases, holiday accommodation and more
- Discounts on full-priced Pro Shop & UQ Shop stock, as well as food and beverages across all UQ Sport venues and managed cafés
- Discounted UQ Community rate on individual program enrolments, including Social Spo

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