Agile Coach

6 months ago

North Sydney, Australia Zurich Insurance Full time

A new adventure awaits- Our commitment is to give peace of mind to all Australians by helping our customers understand and protect what matters to them. We have worked hard to get where we are. We now have an opportunity to transform how we work and invest in new ways of supporting our customers and each other.- The commercial landscape continues to change, both presenting new opportunities, and reinforcing the need for us to deliver value. We have different operating models and cultures within our organisation. The impact of COVID has also shifted our culture, limited connection & provided new opportunity for how we work together.- As a result, we are using this opportunity to transition from a classical organisation to a faster and leaner modern organisation, with small end-to-end teams supported by a backbone of processes and a conscious culture. This will enable customer centricity, speed to market, people engagement, talent attraction & retention as well as increased efficiency.- The objective of this role is to lead the design and on-going improvement of “the Zurich Way” (Aus/NZ). This is to be based on agile principles, collaboratively constructed and iterated on through testing and learning. This includes tools, templates, frameworks, terminology and processes required to ideate, design, plan and execute in order to take advantage of the above.- Let’s create a brighter future together, let’s make a difference- The objective of this Agile Coach is to lead the design and on-going improvement of “the Zurich Way”. This is to be based on agile principles, collaboratively constructed and iterated on through testing and learning. This includes tools, templates, frameworks, terminology and processes required to ideate, design, plan and execute in order to take advantage of the above.- Your role will include but is not limited to:
- Maintain themselves as a master of agile, scaled agile methodologies, and new and emerging common agile practices.
- Ensure teams and the organisation have a clear understanding of the values and practices of agile and agile methodologies, and the rationale behind them. Encourage and assist them with making continuous improvements to their agile ways of working.
- Lead and coach others in facilitating the regular team ceremonies e.g. daily stand-ups, refinement, sprint planning, demos, retrospectives, open space, lean coffee etc.. Be adept at introducing fresh ideas and feedback into ceremonies to ensure these are at their most effective and stay interesting and relevant.
- Understand and help individuals and teams achieve their key motivations, career objectives and personal improvement needs, and coach them to be self-organising and high performing.
- Encourage and assist teams in measuring their agile maturity and in maintaining a healthy backlog of continuous improvement items.
- Help teams within the organisation understand their current state, how to experiment and continuously evolve how work gets done.
- Coach teams in defining all their work in terms of a clear outcome and how success will be measured. A practice of build, measure, learn.
- Work closely with leadership to understand progress, dependencies, impediments to help achieve great client and team outcomes. Key contact point for a wide variety of stakeholders across different levels
- Belong. Zurich is here to support you-
- We could go on, but the main point is that Zurich is a place that you can truly belong and thrive

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