Room Attendant

6 months ago

Melbourne, Australia silk Full time

Permanent part-time employment with guaranteed hours
- Immediate start with fully paid on the job training
- Various locations in Melbourne (CBD, West Melbourne, Dockland and Collingwood)

**_Let us introduce Silk Hospitality_**

**Silk Hospitality** is a proudly Australian owned and operated hotel services company, headquartered in Perth, WA. Established locally in 2010,** Silk** is an industry leader in the provision of comprehensive and high-quality housekeeping services to the luxury hotel industry nationally. Partnering with small boutique hotels, through to large international hotel chains, **Silk** aims to deliver seamless integration and an exceptional and tailored client experience.

Currently over 3,500 **Silk Hospitality** employees across Australia benefit from a culture that pro-actively supports a safe, modern and secure working environment. We offer flexible working conditions for our operations personnel, innovative systems and technology, and most importantly, substantial investment into **our people**, to best support their professional development and career progression goals.

**Silk Hospitality’s** personnel operate with the upmost integrity and have an innate appreciation for quality. With a proud history of hard work, accomplishment and success,** Silk Hospitality** is an excellent choice for those who are dedicated and passionate and who seek a rewarding career in the hotel services industry.

**_The opportunities?_**

As the result of a ramp up in current demands, **Silk Hospitality** has permanent part-time opportunities for **Housekeeping/Room Attendants** to join our growing team. Currently we have availability across properties in CBD, West Melbourne, Dockland and Collingwood.

**_Role responsibilities include:_**
- _Continually achieve and exceed our clients, as well as the guest’s expectations of service and quality_
- _Present rooms impeccably, including thorough cleaning of the room and bathroom, the making of beds, vacuuming, mopping, and replenishing of amenities in a professional and efficient manner_
- Maintain cleanliness of your work area, and clean and tidy public areas to a high-quality standard.
- Sort, fold, count and stack linen and bedding
- Ensure the security, confidentiality, and privacy of the hotel guests is maintained, by operating with integrity and diligence
- Always work in adherence to Workplace Health & Safety policies and procedures, and proactively report any hazards, faults, or damages to management
- Be honest and transparent and work hard to build successful working relationships with the client and your colleagues
- A willingness to be flexible and take on additional and varying tasks if required
- Play your part in creating a dynamic and collaborative workplace culture that aligns with **Silk's values**, and where respect is integral in sustaining a **‘one-team approach’**

**_About you?_**

Professional in presentation and approach, you are well versed in providing quality customer service, and have some experience working in a fast-paced and high-energy role. Comfortable working on your own or as part of a team, you possess a proactive attitude, an excellent work ethic and a reliable, dependable nature.

**_What can WE offer YOU?_**

At **_Silk Hospitality_** we value all of our staff and genuinely believe that our people are the cornerstone of our ongoing growth and success. We work hard to foster a spirit of camaraderie and unity among the team, a spirit that supports honesty and integrity, celebrates and appreciates diversity, encourages team collaboration, and applauds working together to drive high-quality outcomes.
- Permanent part-time employment with guaranteed hours
- $24.08 per hour + superannuation, with paid annual leave and sick leave
- Flexibility - we have shifts available from 8.00am to 3.00pm, seven days a week
- Ideally you will be available for at least three weekday and weekend.
- Paid training - this is done over three days between Monday & Friday
- Ongoing training & support

**_Interested?_**

If this position sounds like an opportunity you would thrive in, and you have the required work ethic and resilience to be a **Silk Hospitality** success story, we genuinely welcome your interest and encourage you to apply.

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