Fifo Product Support Advisor

2 months ago

Guildford, Australia WesTrac Full time

Posted Date: 18 Apr 2024- Location: Guildford, WA, AU**WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to achieve amazing outcomes.**

This is an ongoing support role of new machines to various FMG sites. It is envisaged there will be one new machine delivery a month for a 12 months’ time frame. The PSA will ensure all duties are performed in accordance to customer’s expectations and specifications while delivering optimum performance throughout the machine lifecycle.

**Location**: Various FMG locations - Pilbara region

**Roster**:8 days on, 6 days off (12.5-hour shifts)

**To be successful the following is required**:

- An Australian recognised Mechanical Trade Certificate and proven post trade experience with CAT equipment
- Extensive Hydraulic Mining Shovel experience is essential
- HR-Licence
- A positive attitude towards safety and exposure to safe work practices and systems
- Excellent customer service skills with the ability to build and maintain successful working relationships
- A passion for learning new skills
- The ability to work successfully within a team and autonomously

**What we offer**:

- Opportunity to get a $3,000 referral bonus as part of our Recommend and Spend program
- Job security with a consistent pipeline of work
- Unrivalled training and development via The WesTrac Institute - continue to upskill whilst working with us
- Fantastic team environment and inclusive work culture
- Made for More Rewards program with discounts at retailers like JBHIFI, Woolworths, Caltex, Apple, Crown, Qantas and many more retail and entertainment outlets
- Paid parental leave
- Discounted health insurance
- Income protection insurance
- Salary sacrifice options
- Fitness Passport - Giving you access to more than 100 gyms and recreation centres around Australia at once at a discounted rate
- Opportunity to develop into a Specialist position through our supported career succession plans.

WesTrac is an endorsed employer for women via WORK180 - who have reviewed our policies, processes, and initiatives to certify that we are an organisation that supports diversity, inclusion and equality
- Job #2100_

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