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Fifo Product Support Advisor 1
2 weeks ago
Posted Date: 23 Feb 2024- Location: Guildford, WA, AU**WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to achieve amazing outcomes.**
Initially 6 months support at this particular site but envisaged ongoing support elsewhere if the work is completed. The PSA will ensure all duties are performed in accordance to customer’s expectations and specifications while delivering optimum performance throughout the machine lifecycle.
**Location**: Goldfields region (Gruyere)
**Roster**:8 days on, 6 days off (12.5-hour shifts) **OR** 2/1 (7days, 7nights, 7off) 12.5 hour shift
**To be successful the following is required**:
- An Australian recognised Mechanical Trade Certificate and proven post trade experience with CAT equipment
- Extensive Hydraulic Mining Shovel experience is essential
- HR-Licence
- A positive attitude towards safety and exposure to safe work practices and systems
- Excellent customer service skills with the ability to build and maintain successful working relationships
- A passion for learning new skills
- The ability to work successfully within a team and autonomously
**What we offer**:
- Opportunity to get a $3,000 referral bonus as part of our Recommend and Spend program
- Job security with a consistent pipeline of work
- Unrivalled training and development via The WesTrac Institute - continue to upskill whilst working with us
- Fantastic team environment and inclusive work culture
- Made for More Rewards program with discounts at retailers like JBHIFI, Woolworths, Caltex, Apple, Crown, Qantas and many more retail and entertainment outlets
- Paid parental leave
- Discounted health insurance
- Income protection insurance
- Salary sacrifice options
- Fitness Passport - Giving you access to more than 100 gyms and recreation centres around Australia at once at a discounted rate
- Opportunity to develop into a Specialist position through our supported career succession plans.
- Job #1755_
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