Receptionist

3 weeks ago

Melbourne, Australia AESOP Corporate Full time

For over 35 years, Aesop has carefully cultivated an inspiring and inclusive environment in which our employees are supported and encouraged to thrive. As a global retail organisation, we offer professional development and advancement opportunities to complement career goals and aspirations.

Our approach to skin care involves meticulous attention to detail, using only the most efficacious ingredients to create formulations which stir the self and senses. The same meticulous approach is taken during our recruitment process, seeking out considered and inspired individuals with a wealth of experience who bring out the best in themselves and others.

We aim to strike the right balance between people, planet and profit, actively reducing our footprint on the planet that generously sustains us. So far, this journey has led us to become a certified B Corp. As part of Natura &Co, we are proud to be working on the Commitment to Life mission, a 10-year plan to achieve net-zero carbon emissions, protect the Amazon, defend human rights, and embrace circularity and regeneration. We are committed to building a more sustainable and inclusive society.

**Role Purpose**

Aesop are seeking a diligent and amicable **Receptionist **to bring Aesop’s values to life based at our global head office in Collingwood, on a full-time basis.

Reporting to the Office Manager, you will be face of Aesop when hosting our external and internal stakeholders to customer service and administrative support for the general office team. This position touches on all facets of what being an Aesopian is truly about.

Based at Reception, you will ensure that visitors that come into our office have a welcoming and memorable experience. You will also ensure office opening and closing procedures are undertaken each day and that the calm, organised and diligent office demeanour is maintained.

The position will also be responsible for ordering all office stationery supplies, managing stock levels of the kitchen and bathroom amenities and ensure meeting rooms are maintained to a professional standard and that all guests are catered for appropriately.

**What we are looking for**
- Some experience working in a Receptionist role within a high touch customer service environment
- Ability to manage multiple priorities at once with effective stakeholder manager skills
- Confidence and demonstrated ability in greeting and hosting internal and external stakeholders
- Experience working with Microsoft suite of tools, and room booking / sign in systems
- Strong, demonstrable, attention to detail
- Strong time management and organisational skills with the ability to work autonomously
- Proactive attitude and a keen interest in continuous improvement initiatives
- Curious, creative mind and a love for learning

**What’s on Offer**

We take a holistic approach to employment, promoting professional development, career, employee wellbeing initiatives and encouraging deep connections with the local community through the Aesop Foundation, volunteering and matched giving programs. Employee benefits include
- Flexible, hybrid working pattern - we balance office-based in-person collaboration with remote working
- Generous product discount allowance and bi-annual complimentary product allocation
- Home office set-up reimbursements
- Paid volunteering allowance for all employees
- Short term incentive bonus programs to reward performance for applicable roles
- Complimentary access to LinkedIn Learning to aid in personal development
- Access to employee assistance programmes and complimentary subscription to Headspace mindfulness app
- Team lunches, sponsored social clubs, team events, and celebrations

Aesop is committed to attracting, developing and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded. We are committed to promoting inclusion for all with the belief that diversity, inclusion and belonging plays an important role in the success of our organisation. We actively encourage everyone to consider becoming a part of our journey.

**#LI-Onsite

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