Community Support Program
3 weeks ago
Settlement Services International (SSI Group) is a community-based organisation and social business that supports newcomers and Australians to achieve their full potential. Taking an integrated approach how everyone can thrive within the community in which they live and the wider Australian society, we support children, young people and families; people living with disability; and asylum seekers, refugees and migrants. Our programs include facilitating employment, multicultural foster care, creating community engagement, advocacy, and influencing government and international affairs and provide though leadership within our sector nationally and globally.
- Community focused organisation performing rewarding and meaningful work
- Full Time Contract to June 2025 | Based in Carlton or Dandenong
- $86,349 Base + 11% Super + Salary Packaging Option
About Us
SSI is a national not-for-profit organization providing dedicated human and social services to a diverse Australia. With community at the heart of everything we do, our purpose is to create a world in which everyone has access to equal opportunities,
SSI supports individuals, children, families and communities via a range of vital human services from settlement support of newcomers and refugees through to programs in employment and education and health wellbeing and social supports for all Australians, new and old.
About the Team
About You
**Responsibilities**:
- Deliver CSP Program in accordance with Dept of Home Affairs program guidelines & agreement with SSI as an APO and in a client
- centric approach.
- Ensure applicants and supporters are aware of their responsibilities and rights under the CSP program including assessment of Assurance of support.
- Liaise with internal and external stakeholders eg. Applicants, supporters, employers, target community members, DHA CSP unit, overseas post and UNHCR
- Deliver direct and systemic advocacy for individuals & families who do not meet the CSP program guidelines.
- Make evidence-based decisions to ensure consistencies and notify relevant authorised recipients or clients of the outcomes of the assessment.
- Ensure accurate record keeping and data management of CSP information is maintained at high level including client file, case notes, client trackers, and provide data or information for use in reports, briefs, submissions, risk register and/or talking points as required.
- Other duties as directed from time to time within your skills range and capacity.
Essential Criteria
- Strong Knowledge and understanding of the multicultural community sector, in particularly the migration, settlement and humanitarian context.
- Ability to deliver programs against government funding requirements or contractual obligations including relevant government policies and programs.
- Highly developed interpersonal and communication skills including the ability to deal constructively with complex and sometimes conflicting situations.
- Strong stakeholder relationship management skills including across sectors, localities and areas of work.
- Extensive experience in project management including coordinating multiple projects,
- Well adverse to community activation and engagement strategies
- Knowledge of the visa and various migration entry programs is DESIRABLE.
- Knowledge of and ability to advocate for vulnerable cases is DESIRABLE.
Please ask us for a copy of the PD for the full responsibilities.
About our Benefits
- Salary packaging options to receive up to $15,900 of your salary tax-free meaning more take-home pay
- Industry leading flexible working arrangement supported to work from home and office, including 9-day fortnight;
- Access to in-house training and learning opportunities for professional development and growth.
- Access to our inhouse wellbeing programs
- Working alongside professional and dedicated team members all wanting to make a difference in our communities
About our Recruitment Process
At SSI we have a zero tolerance for child abuse and is committed to creating and maintaining a child safe organisation where protecting children and preventing and responding to child abuse is embedded in the everyday thinking and practice of all employees, contractors and volunteers.
To Apply
Applications close Friday 22nd March 2024
A recruitment pool may be created for permanent and temporary opportunities of the same role or role type that may become available in the future.
**Our commitment to Diversity**:
**Our commitment to flexible working**:
SSI is committed to ensuring that we reflect the NSW community that we serve. We support an inclusive workplace where staff have access to opportunities, enabling our team members to drive innovation and delivery of high-quality services. We are open to discussing flexible working arrangements and encourage our people to explore new ways of working - including part-time, job-share or working from different locations. Everyone can ask about it.
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