Customer Service Officer

1 week ago


Fremantle, Australia Workskil Australia LTD Full time

**About the Role**

This role is responsible for making delightful first impressions on our customers, being the face of Workskil. You will use your superstar administration skills to direct inquiries to the appropriate area, in a timely manner and provide operational support to your colleagues.

**This role is being offered on a full time, ongoing basis and will be located in Fremantle.**

**About You**

To be successful in the role you will be able to:

- Demonstrate excellent administration skills, attention to detail and computer literacy; including competent with Microsoft Office Suite;
- Demonstrate strong verbal and written communication skills;
- Demonstrate experience in a busy reception or front of house role dealing with a wide range of members of the public;
- Prove your ability to maintain a calm and professional approach when dealing with difficult situations;
- Demonstrate your ability to work with culturally or linguistically diverse people, ex-offenders, youth and disadvantaged groups; and
- Awareness of the Employment Services industry and ability to prepare and edit resumes (desirable).

You will also be required to:

- Have intermediate to high level administrative skills including ability to type at a minimum of 30 wpm; and
- Have a minimum Certificate IV in Employment Services or Career Development (desirable).

**About Us**

Workskil Australia is a national not-for-profit and charitable organisation, with almost 40 proud years of supporting Australians to achieve sustained economic and social self-reliance. We do this by providing a range of employment, work experience, disability, youth, Indigenous and community services across New South Wales, South Australia, Western Australia and Victoria.

We promote a positive team culture where high performance can thrive. We value excellent customer service, integrity and honesty in our employees. We look for employees who have a genuine passion for working with those in need, are results-focused and can contribute to a strong team. In return for your truly valued contribution we will support your ongoing career development and offer a friendly, supportive & innovative environment for you to thrive.

We work hard every day to:

- Work with our Customers to secure great long-term job opportunities.
- Meet the labour needs of business and industry through quality recruitment services at no cost.
- Assist businesses with diversifying their workforce.
- Provide specialist employment and community services to people seeking work, including people with mental illness, injury or disability and Indigenous Australians.
- Deliver work experience projects to the community.

Our values remain at the heart of everything we do and we strive to conduct our business with the highest degree of care, integrity, respect, honesty and service. We believe that the care, respect and high level of service we give to all of our customers is our key point of difference.

**Remuneration**

A competitive salary will be negotiated commensurate with skills and experience. As Workskil Australia is a public benevolent institution, we can also offer a portion of the salary through tax effective salary packaging.

**About your Application



  • Fremantle, Western Australia Programmed Full time

    Customer Service Lead PERSOLKELLY is one of Australia's largest and longest serving recruitment providers. Delivering both quality temporary and permanent options, we specialise in the recruitment of Professional, ICT, Government, STEM, Management and Executive talent. Our Australian owned insulation client is seeking a talented and motivated Customer...


  • Fremantle, Australia Workskil Australia LTD Full time

    **About the Role** This role is responsible for making delightful first impressions on our customers, being the face of Workskil. You will use your superstar administration skills to direct inquiries to the appropriate area, in a timely manner and provide operational support to your colleagues. **This role is being offered on a full time, ongoing basis and...


  • Fremantle, Australia Workskil Australia LTD Full time

    **About the Role** This role is responsible for making delightful first impressions on our customers, being the face of Workskil. You will use your superstar administration skills to direct inquiries to the appropriate area, in a timely manner and provide operational support to your colleagues. **This role is being offered on a full time, ongoing basis and...


  • Fremantle, Australia Workskil Australia LTD Full time

    **About the Role** This role is responsible for making delightful first impressions on our customers, being the face of Workskil. You will use your superstar administration skills to direct inquiries to the appropriate area, in a timely manner and provide operational support to your colleagues. **This role is being offered on a full time, ongoing basis and...


  • Fremantle, Australia Workskil Australia LTD Full time

    **About the Role** This role is responsible for making delightful first impressions on our customers, being the face of Workskil. You will use your superstar administration skills to direct inquiries to the appropriate area, in a timely manner and provide operational support to your colleagues. **This role is being offered on a full time, ongoing basis and...


  • Fremantle, Western Australia Workskil Australia Ltd Full time

    About the RoleThis role is responsible for making delightful first impressions on our customers, being the face of Workskil. You will use your superstar administration skills to direct inquiries to the appropriate area, in a timely manner and provide operational support to your colleagues. The successful candidate will find balancing day to day tasks easy...


  • Fremantle, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...


  • Fremantle, Western Australia Department of Transport Full time

    The future of transport? Be part of it Working for the Department of Transport (DoT) allows you to play a part in connecting the people of Western Australia. We are a progressive organisation. We are leaders in providing safe, accessible, sustainable, and efficient transport services and solutions that promote economic prosperity and enhance the lifestyles...


  • Fremantle, Australia Australia Post Full time

    Help us deliver like never before  Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our...


  • Fremantle, Australia Workskil Australia LTD Full time

    **About the Role** The Employment Coach is responsible for the case management of an allocated caseload of customers with the objective of finding them employment. The role will consist of case management with a focus on improving the customers’ capacity to work by stabilising non-vocational issues and building vocational skills and experience. The role...


  • Fremantle, Australia Workskil Australia LTD Full time

    **About the Role** The Employment Coach is responsible for the case management of an allocated caseload of customers with the objective of finding them employment. The role will consist of case management with a focus on improving the customers’ capacity to work by stabilising non-vocational issues and building vocational skills and experience. The role...


  • Fremantle, Australia Monsterball Amusement & Hire Full time

    Monsterball Amusements & Hire is the leading inflatable amusements provider in Western Australia and Northern Territory. We organise events all over Perth metro and regional WA as well as manage our NT branch. We have a large variety of inflatables including obstacle courses, water slides, climbing walls, bucking bulls, and of course bouncy castles that we...


  • Fremantle, Western Australia Monsterball Amusement & Hire Full time

    Monsterball Amusements & Hire is the leading inflatable amusements provider in Western Australia and Northern Territory. We organise events all over Perth metro and regional WA as well as manage our NT branch.We have a large variety of inflatables including obstacle courses, water slides, climbing walls, bucking bulls, and of course bouncy castles that we...


  • Fremantle, Western Australia Monsterball Amusement & Hire Full time

    Monsterball Amusements & Hire is the leading inflatable amusements provider in Western Australia. We organize events all over Perth metro and regional WA as well as manage our NT branch.We are a young, small, vibrant and fun business looking for an experienced Customer Service Manager who can slip into the culture and enjoy the rideJob responsibilities:...


  • Fremantle, Australia Chandler Macleod Full time

    An exciting 6-month opportunity with one of our esteemed clients in the heart of Fremantle has arisen. They are an established company of over 100 years with a dynamic team and culture. The Commercial and customer relations officer will be responsible for all the Marketing and customer engagement plan alongside entering data in Dynamics 365. Primary...


  • Fremantle, Western Australia Chandler Macleod Full time

    An exciting 6-month opportunity with one of our esteemed clients in the heart of Fremantle has arisen. They are an established company of over 100 years with a dynamic team and culture.The Commercial and customer relations officer will be responsible for all the Marketing and customer engagement plan alongside entering data in Dynamics 365.Primary...


  • Fremantle, Australia Euro Technik Pty Ltd Full time

    Are you a customer service extraordinaire who prides themselves on being highly organised and having control over situations? Are you looking for a supportive workplace with long term career progression? Euro Technik is an innovative European Vehicle Service Centre located in Perth's Western Suburbs. We have two state-of-the-art workshops and are...


  • Fremantle, Australia Demant Full time

    **Who is Audika?** - #LI-TS1 #audika_Australia #LI-ON- Audika is part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss. Worldwide the group employs more than 17,500 staff in more than 30 countries and distributes hearing healthcare and intelligent audio solutions to people in more than...


  • Fremantle, Australia Demant Full time

    **Who is Audika?** - Audika is part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss. Worldwide the group employs more than 17,500 staff in more than 30 countries and distributes hearing healthcare and intelligent audio solutions to people in more than 130 countries.- In Australia, Audika...


  • Fremantle, Western Australia Opal Full time

    Opal Healthcare is Australia's biggest provider of residential aged care, with 100 Care Communities and a team of 12,000 members across the country. Our core values of Compassion, Accountability, Respect, and Excellence are central to our operations.Applecross Shore Care Community is our latest facility in WA, nestled along the Swan River. We are seeking...