Portfolio Reservation Sales Agent

3 weeks ago

Sydney, Australia Accor Salter Brothers Portfolio Full time

Centrally located in the heart of the Sydney CBD, The Accor Salter Brothers Hotel Portfolio is now recruiting a Portfolio Reservation Sales agent.

The Reservation Sales Agent role for the recently created hub oversee the following hotels:

- Mercure Sydney Martin Place
- Ibis Styles Sydney Central
- Mercure Sydney Bankstown
- Mercure Sydney Macquarie Park
- Mercure Sydney Blacktown
- Mercure Sydney Manly Warringah
- Mercure Melbourne Southbank
- Mercure Newcastle
- Mercure Perth on Hay
- Mercure Brisbane Garden City
- Mercure Sydney Wynyard

**What will you be doing?**
- Maintain fluency with the ALL Live Limitless Loyalty Program
- Provide efficient, friendly & professional service to all guests
- Be the first point of contact for all incoming booking enquiries
- Liaise with the relevant Hotels to ensure that you we can deliver on service requests

**Your Skills and experience include**:

- Service oriented with an eye for detail.
- Confident & articulate communication, negotiation, relationship & networking skills
- Time management skills with the ability to multitask
- Entrepreneurial spirit with drive, ambition & high level of energy
- Passion for hospitality

**What’s in it for you**
- Above award Salary
- An opportunity to Work Your Way, Learn Your Way and experience Benefits Your Way at Accor
- Ability to work flexibly across 10 rebranded Hotels in the midscale & economy sector
- Work alongside passionate industry professionals
- Be mentored by an experienced Sales & Marketing professional

**Who we are**:
We are Accor.We are a worldwide Augmented Hospitality leader. We are more than 230,000 hospitality experts placing people at the heart of what we do, creating new connections & emotions for our guests, nurturing real passion for service and achievement beyond limits.

We’re so much more than hotels — we’re creating innovative lifestyle experiences, whether you live, work or play. Blaze your own trail from 40+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups.

Building on the strength of our teams and our strong holistic ecosystem of brands & solutions, we are breaking new ground to shape the hospitality of tomorrow and inspire new ways to experience the world.

**Our commitment to Diversity & Inclusion**:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.
- Please note, you will require full working rights in Australia to be eligible for this position._

**Salary**: $23.00 - $30.00 per hour

**Benefits**:

- Employee discount
- Referral program

Schedule:

- 8 hour shift
- Shift work

Supplemental pay types:

- Overtime pay
- Penalty rates

Ability to commute/relocate:

- Sydney, NSW 2000: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (required)

Work Location: One location

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