Technical Support Officer

7 days ago

Adelaide CBD, Australia Babcock International Full time

**Technical Support Officer**:

- Country/Region: Au- City: Adelaide**Technical Support Officer**
- **Progressive and innovative Global business**:

- **Join a business doing meaningful work**:

- **Continuous improvement and growth are our priority**

**About the role**

Supporting the engineering and maintenance activities for Australian Defence Force (ADF) Ground Support Equipment (GSE) assets and associated Repairable Items, you will be responsible for maintaining GSE technical integrity as approved changes are made to maintenance regimes, parts and publications.

Reporting to the Technical Team Lead, you will also be responsible for the delivery of Engineering and Maintenance Services. This includes managing the relationships with Operating Units, RAAF Mechanical Equipment and Operational Maintenance Section (MEOMS), Joint Logistics Command (JLC) and Other Commonwealth Contractors.
- Some of your key responsibilities will include:_
- Making recommendations to address RODUM raised defect reports through technical investigation and analysis.
- Analysing engineering change requests and develop engineering changes.
- Technical assessment and safety analysis of new items and proposed changes to existing GSE to determine preventive maintenance regimes.
- Technical Information (TI) development: prepare and submit changes to technical records, publications and data for approval.
- Managing the baseline configuration of GSE assets and ensure publications and maintenance policy reflect the current approved status of maintenance plans, schedules, maintenance venues and authorised parts.
- Conducting support activities for the GSE Service Desk function to ensure enquiries from customers, external maintenance providers and suppliers are addressed promptly and effectively.
- Monitoring and auditing the maintenance for GSE conducted by external maintenance providers and new and pre-existing Commonwealth contracts.

**About you**
- Successful completion of a technical type certificate
- Knowledge of MILIS and the MMM Module
- Experience working within a System Program Office (SPO) type environment
- Understanding of Maintenance Requirements Determination and Logistics Support Analysis in the Defence environment.
- An understanding of Land technical regulations.
- An understanding of Australian Air Publication (AAP) system and amendment procedures
- Knowledge of Traffic in Arms Regulations (ITAR)

**Your future at Babcock - what we offer you**
- We provide an agile work environment where you’re able to work onsite and remotely, and to set you up for this we provide a laptop and working from home kit if required, in addition we offer a compressed week which can provide you even more flexibility;
- Our work life integration policy brings together leave entitlements which include annual leave, wellbeing leave, paid parental leave, defence reservist leave plus more;
- We will provide you with a supportive and engaging environment where you can grow your career, supported by our capability framework plus ongoing access to self-led learning modules through LinkedIn Learning and access to study leave;
- You’ll have access to beRewarded which will provide you with endless discounts across retail, health, entertainment, travel and much more, plus novated leasing options and corporate shares plan;
- Your wellbeing is supported through our online wellbeing program Munch, Mind, Move, Money, access to our employee assistance program plus you can access two days annually from your personal leave as wellbeing days;
- You’ll be able to participate in our weRecognise program which is an opportunity to recognise the outstanding work our people do each and every day in living our principles which are Be kind, Collaborate, Be Curious, Think Outcomes, Be Courageous and Own & Deliver.

**Who we are**

Babcock International Group, the aerospace and defence company, has been trusted to deliver bespoke, highly skilled engineering services for over a century.

Across Australia and New Zealand, Babcock has grown to a team of over 1,300 talented people, and we are on a path of continued growth and expansion. We operate across sectors such as defence, commercial marine, aviation, airports, communications, emergency services and engineering consultancy.

Some of the programs our team across Australia and New Zealand are proud to be a part of involve:

- Providing emergency medical and search & rescue aviation services through our Aviation & Critical Services business;
- Designing and supporting key systems for submarines and surface ships through our Marine business;
- Providing fleet wide through life support and asset management services for Navy customers;
- Managing critical assets for a range of sectors through our Land Business.
- The health and safety of our people, customers and communities is our number one priority. _To comply with public health orders or our customer requirements, some roles within the business will be required to

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