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Technical Support Officer

1 month ago

Adelaide CBD, Australia Babcock International Full time

**Technical Support Officer**:

- Location: Adelaide, SA, AU, 5000- Onsite or Hybrid: Hybrid- Join a team dedicated to your career development
- Make a difference within an integral Defence program
- Flexible and agile work environment

**About the role**

Join our dynamic team at Babcock and contribute to one of our vital Defence programs We are currently seeking a skilled Technical Support Officer to play a crucial role in our Counter-Chemical, Biological, Radiological, Nuclear, and Explosive (C-CBRNE) contract. As part of our esteemed Technical Services team, you will have the opportunity to make a significant impact.

In this role, your primary responsibility will be to ensure the continued operation and maintenance of the C-CBRNE fleet. Through the provision of support to the Technical Services team, you will provide support across a broad range of technical services which includes updating maintenance schedules, reviewing technical documentation, providing sustainment advice, and supporting the Technical Officers in the delivery of services. Additionally, you will play an essential role in the C-CBRNE Service Desk function, promptly and effectively addressing customer, external maintenance providers, and supplier enquiries.

Building strong relationships will be a key aspect of your role. You will collaborate closely with internal and external stakeholders including contracted maintenance and service providers, operating units, Joint Logistics Command (JLC), and other Commonwealth Contractors. Furthermore, your meticulous approach will be crucial in maintaining accurate C-CBRNE fleet maintenance planning data, which will be integrated into both Babcock and Australian Defence Force (ADF) systems.

**Ideally you will have**
- Australian Citizen with an NV1 security clearance (or the ability to obtain).
- Studies towards or completion of Certificate III (or above) in a relevant discipline (electronics, electrical, mechanical engineering, etc.) from a recognised institution and/or equivalent relevant experience.
- Understanding of Maintenance Requirements and Logistics Support.
- Understanding of technical regulations.
- Previous experience using MILIS / SAP Programs
- Strong stakeholder engagement skills with the ability to consistently deliver a high level of customer service.
- Understanding of Document Creation and amendment workflow procedures.

**What we offer you**
- We provide an agile work environment where you’re able to work onsite and remotely, and to set you up for this we provide a laptop and working from home kit if required, in addition we offer a compressed week which can provide you even more flexibility;
- Our work life integration policy brings together leave entitlements which include annual leave, wellbeing leave, paid parental leave, defence reservist leave plus more;
- We will provide you with a supportive and engaging environment where you can grow your career, supported by our capability framework plus ongoing access to self-led learning modules through LinkedIn Learning and access to study leave;
- You’ll have access to beRewarded which will provide you with endless discounts across retail, health, entertainment, travel and much more, plus novated leasing options and corporate shares plan;
- Your wellbeing is supported through our online wellbeing program Munch, Mind, Move, Money, access to our employee assistance program plus you can access two days annually from your personal leave as wellbeing days;
- You’ll be able to participate in our weRecognise program which is an opportunity to recognise the outstanding work our people do each and every day in living our principles which are Be kind, Collaborate, Be Curious, Think Outcomes, Be Courageous and Own & Deliver.

**Who we are**

Babcock International Group, the aerospace and defence company, has been trusted to deliver bespoke, highly skilled engineering services for over a century.

Across Australia and New Zealand, Babcock has grown to a team of over 1,600 talented people, and we are on a path of continued growth and expansion. We operate across sectors such as defence, commercial marine, aviation, airports, communications, emergency services and engineering consultancy.

Some of the programs our team across Australia and New Zealand are proud to be a part of involve:

- Providing emergency medical and search & rescue aviation services through our Aviation & Critical Services business;
- Designing and supporting key systems for submarines and surface ships through our Marine business;
- Providing fleet wide through life support and asset management services for Navy customers;
- Managing critical assets for a range of sectors through our Land Business.
- The health and safety of our people, customers and communities is our number one priority. _To comply with public health orders or our customer requirements, it is a requirement that you are fully vaccinated for COVID-19 to be appointed to this role. _Please speak to