Fulfillment Centre Manager

3 months ago


Sydney, Australia Australian Pharmaceutical Industries Full time

Wesfarmers Health was formed in March 2022, with the acquisition of Australian Pharmaceutical Industries (API). Our supporting portfolio of brands includes Priceline, Priceline Pharmacy, Soul Pattinson Chemist, Pharmacist Advice, Clear Skincare Clinics, InstantScripts and SILK Laser Clinics.

**About us:
Since our humble beginnings in 1910, we’ve grown from a small co-operative of three pharmacies to a national organisation and one of Australia’s leading health, beauty, and wellness companies.

Wesfarmers Health includes 73 company-owned Priceline stores, 396 Priceline pharmacy franchise stores and 89 Clear Skincare clinics and is also a wholesale distributor of pharmaceutical goods. In 2023, the Health division expanded its digital and medical aesthetics offering with the acquisitions of telehealth provider InstantScripts, as well as the SILK Group, who operates a network of around 140 wholly-owned, joint venture and franchised clinics. The division employs more than 3600 team members.

**About the role:
Wesfarmers Health is committed to making health, beauty, and wellness experiences simpler, more affordable, and easier to access. With a robust pharmaceutical supply chain network, we are dedicated to enriching lives through accessible healthcare and beauty products.

As the Fulfillment Centre Manager, this leadership role will oversee the operations of our state-of-the-art automated Sydney Fulfilment Centre (SFC) located in Marsden Park which is approximately 49 kms from Sydney CBD.

In this role, you will ensure the efficient and quality-assured distribution of pharmaceutical and health & beauty products. You’ll lead a team of skilled professionals, driving site performance to meet critical safety, service, cost, cultural and continuous improvement KPIs while ensuring compliance with legislative and regulatory standards.

**Key Responsibilities**:

- **Operational Excellence**:Lead the site leadership team to deliver optimal warehouse operations, ensuring alignment with our Supply Chain Strategy, budget and safety targets.
- **People Leadership**:Promote a culture of safety, wellbeing, and engagement, driving team performance through effective leadership and development.
- **Continuous Improvement**:Identify and implement opportunities for operational efficiencies and process improvements.
- **Customer & Partner Engagement**:Work closely with Pharmacy, Priceline, and external partners to maintain strong relationships and ensure high levels of service delivery.
- **Strategic Planning & Innovation**:Use data to drive innovation and strategy, ensuring the Distribution Centre is at the forefront of supply chain management.
- **Managing Compliance**:Proactively lead and manage compliance with relevant legislation and internal policies ensuring systems are in place for effective monitoring and management.

**About you:
To be successful in this role, you will have a strong background in logistics and supply chain management, with a proven track record of developing high-performing teams. Your analytical mindset and problem-solving skills will be crucial in driving operational success and strategic initiatives.
- Tertiary qualifications in Supply Chain, Logistics, or related discipline.
- Significant senior management experience in supply chain and logistics with responsibility for meeting financial customer people and safety targets Demonstrated delivery of transformation and change initiatives and continuous improvement in a large organisation
- Strong communication skills and the ability to engage and influence stakeholders at all levels.
- Knowledge of robotics, conveyor systems, automated storage and retrieval systems (AS/RS), and other automated machinery
- Qualifications and experience in Lean / Six Sigma continuous improvement methodology (preferred)Experience in maintaining compliance within a heavily regulated industry (pharmaceutical experience preferred but not essential).

**Why you’ll want to join us:
- A fantastic work culture based off our four Ways of Working - Be well, Show You Care, Make it Better and Act Now.
- Flexible working that is balanced with our organisational need to create connections and enable collaboration.
- Ongoing professional development and career opportunities across the Wesfarmers Health Division and the broader Wesfarmers Group.
- Access to employee benefits across Wesfarmers including team member discounts at Bunnings, Kmart, Target, Officeworks, OnePass, Priceline and Clear Skincare Clinics.
- ‘We Love Your Work’ recognition program. Team members can recognise their peers, team or other business units, with winners taking part in our annual awards.Access to our Employee Assistance Program (EAP) - available to all team members and their immediate family members, 24/7, 365 days a year

**Aboriginal and Torres Strait Islander Applicants
- Wesfarmers Health aims to become an employer of choice for First Nations Australians, through investments that attract, empo


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