Account Manager

2 weeks ago

Sydney, Australia TPG Telecom Full time

Awesome company culture and benefits
- Highly supportive and fun team environment
- Access to a great selection of benefits

We’ve only just begun, but what a beginning. In a once in a generation moment, we’ve brought together powerful brands to create one united force. TPG Telecom has a powerhouse of brands which include Vodafone, TPG, iiNet, Internode, Lebara, AAPT and felix. The latest technology and brave thinking let us connect our people and communities. You could play a role in that. A big one. We invite you to bring your boldness and stand out. You are empowered. Opportunities are plenty for those ready to accept the challenge.

This opportunity

The Account Manager is responsible to win, maintain and expand the Lebara and Vodafone brand through selling telecommunication services and products. This will be delivered through budgeted KPI's, leveraging relationships through of sites and in partnership with external distribution partners. This role is a 8 month Fixed Term Contract.

**Responsibilities**:
We are a dynamic business; this brings new opportunities for our customers and our people. Being adaptable, managing change and maintaining resilience is key to success for all of us at TPG. Due to the dynamic nature of the business your responsibilities may change over time as the business evolves.
- Build and maintain strong business relationships with key stakeholders internally and externally.
- Creates productive, professional relationships with key personnel in assigned partner accounts.
- Regularly visits partner premises to ensure Lebara and Vodafone services and products and the promotion of which are within the guidelines.
- Assist with partner training and education on products/solutions and value-added selling to meet end user needs.
- All other duties as directed by the Company.
- Management of accounts: planning, channel development, project management, stock forecasts, managing budgets, reporting/channel insights, local store marketing, retail analysis.
- Maintain accurate forecasting and ranging of products in line with connection and recharge targets
- Support & drive exceptional channel field execution in link with your channels.
- Direct sales to customers
- Relationship building with retail stores
- Product/brand promotions and Street sales
- Stock and cash handling
- We are all responsible for taking reasonable care of our own safety and wellbeing at work, and to avoid adversely affecting the safety and wellbeing of another person at work.
- Always be on the lookout to improve the way we work, and speak up with suggestions for a better way, with the aim of exceeding our customers’ expectations.
- Plan your work and be ready to take advantage of the opportunities and risks that come with our ever-changing industry.
- Protect the brand, reputation and profitability of TPG by maintaining the confidentiality, integrity and availability of its information assets and information systems.
- Be familiar with policies and procedures, as well as completing any associated training, as communicated, or made available on the intranet and our learning systems.

Knowledge and experience
- Sales account related experience
- Exceptional negotiation and communication skills (both written and verbal)
- Strong planning and organisational skills
- Sound financial and commercial acumen
- Intermediate Word, Excel, PowerPoint skills
- Previous Sales experience
- Ability to meet and exceed sales targets and KPIs.
- Relationship building and management skills.
- The ability to work under pressure.
- Self-confidence, motivation, well presented and reliable
- Excellent written and verbal communication skills - excellent English communication skills
- A multicultural background and fluent in a second language (Arabic, Hindi, Vietnamese, Tagalog, Tamil, Korean or Mandarin) is desirable.
- Valid driver’s license is preferred, but not essential.
- Telco experience is preferred, but not essential.

Our TPG Telecom Spirit

We believe in the power of meaningful relationships to support vibrant, connected communities where everyone belongs. You will join a supportive company that is diverse and inclusive, and celebrates what makes our employees different, as well what brings us together. We want you to bring your true self to work, and to feel like your contribution matters. We encourage ambition in everything we do, from telco solutions to customer experience, to community impact. You will have real opportunities to take charge and take control.

Bolder and better together

We are a 2023 Circle Back Initiative Employer - we commit to respond to every applicant.

LI-Hybrid #IND2

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