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Practice Manager

2 months ago


Canberra, Australia AB Dental & Medical Recruitment Agency Full time

**We are excited to be recruiting for a Practice Manager for our client in Canberra. This is a great opportunity for a 2IC or PM to join a fast-growing dental group to take your career to the next level. This is a privately owned brand with several dental practices in NSW and ACT**:
Practice/Office Manager

Canberra

We are excited to be recruiting for a Practice Manager for our client in
Canberra. This is a great opportunity for a 2IC or PM to join a fast-growing
dental group to take your career to the next level. This is a privately owned
brand with several dental practices in NSW and ACT.

As a Dental Practice Manager, you will play a critical role in ensuring
a dental practice’s smooth and efficient operation. You will oversee various
aspects of the practice, including administrative, financial, and operational
functions. Your primary goal will be to create a positive patient experience
while maintaining a well-organized and productive practice environment.

**About**
**the role**

**Administrative**
**Management**:

- Oversee daily administrative tasks, such
as appointment scheduling, patient check-in/out, and record keeping.
- Ensure compliance with all relevant
regulations.
- Develop and implement office policies and
procedures to enhance efficiency and maintain a consistent patient
experience.
- Supervise the front desk staff, dental
assistants, and other administrative personnel.

**Financial**
**Management**:

- Manage the practice’s financial
operations, including petty cash handling and banking.
- Completing tracking reports to assess
practice performance and identify areas for improvement.

**Human**
**Resources**:

- Recruit, train, and supervise staff
members, including dental assistants and receptionists.
- Conduct performance evaluations, provide
feedback, and address any staffing-related concerns.
- Foster a positive and collaborative work
environment that encourages teamwork and professional growth.

**Operational**
**Efficiency**:

- Optimize appointment scheduling to
maximize productivity and minimize patient wait times.
- Ensure the availability of necessary
supplies and equipment for dental procedures.
- Coordinate with dental labs and suppliers
to ensure timely delivery of materials and equipment.
- Troubleshoot and resolve operational
issues to maintain a seamless patient flow.

**Patient**
**Experience**:

- Oversee the patient care experience to
ensure exceptional service and patient satisfaction.
- Address patient concerns and complaints
promptly and professionally.
- Implement strategies to enhance patient
communication, education, and engagement.
- Maintain a welcoming and comfortable
atmosphere in the practice.

**Regulatory**
**Compliance**:

- Stay current with regulations and
guidelines.
- Ensure the practice’s adherence to all
relevant laws and regulations, including infection control standards.
- Prepare for and facilitate inspections or
audits as required by relevant regulatory bodies.

**About**
**you**
- Previous experience in dental practice
management or healthcare administration is highly advantageous.
- Bachelor’s degree in Healthcare
Administration, Business Management, or related field (preferred).
- Enthusiastic, self-motivated and willing
to learn attitudes;
- A proven track record of punctuality and
reliability;
- Strong verbal and written communication
skills;
- Excellent and demonstrated ability in
team management / Human Resources;
- Excellent organizational skills with the
ability to prioritize, meet deadlines and work well under pressure.
- An enthusiastic self-starter with a
can-do attitude and a good problem solver;
- Innovative and proactive, with solid time
management skills and able to multi-task
- Strong leadership and communication
skills.

**Benefits**

Our client has the people and tools to support your career development.
Benefits include:

- Attractive remuneration package with
bonuses;
- Versatile and rewarding role interacting
with a variety of stakeholders from patients, support team, clinicians and
direct contact with the leadership team
- Learning and development possibilities
- have access to a variety of training programs and coaching and
- Security of a sizeable business with
continued growth plans.
- Regular team bonding and gatherings.

Please send

or call 1300658915 for more details

**Job Id**

**3526**

**Posted**

**Tuesday 30 January 2024**

**Qualifications**

**Diploma preferred**

**Salary**

**$80-$85 + bonuses**

**Location**

**Canberra,**

**NSW, ACT**

**Closing date**

**Monday 29 April 2024


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