Practice Manager

1 week ago


Canberra, ACT, Australia NextSense Full time
Posted: 27/07/2023

Closing Date: 26/08/2023

Job Type:
Permanent - Full Time

Location:
Canberra

Job Category:
Services Administration

Our Purpose and Ambition


NextSense, formerly Royal Institute for Deaf and Blind Children (RIDBC), is a not-for-profit organisation supporting people who are deaf, hard of hearing, blind or have low vision across Australia.

We work with children, adults and their families to educate and create an individual program of care that meets their unique needs.

We're a registered NDIS provider, and we work with our clients to achieve their own goals and potential.

NextSense has been breaking boundaries since 1860, and we've been expanding our services ever since.

Today, we deliver world-class education, cochlear implant, allied health, therapy, research and clinical services to children, adults and their families.


We provide a holistic approach to hearing services for newborns through to people over 90 years old, and we help children who are blind or have low vision to develop the right skills, mobility and independence to confidently explore their world.


We're committed to research and innovation; harnessing the latest technologies and new ways of thinking and educating the next generation to lead the way in hearing and vision services.


The Role
NextSense has an exciting opportunity for a Practice Manager to join our team at Deakin, Canberra. This is a permanent full-time role, working 38 hours per week, reporting to the Regional Manager. This role will play an instrumental part in the development of the Administration function across the organisation.

You'll make a difference in this role by:

  • Collaborating on and contributing to the development of administrative systems and processes with other key stakeholders to achieve organisational objectives
  • Providing supervision and leadership to Administration Assistants both locally and remotely, ensuring appropriate delegation and execution of tasks to a high standard
  • Nurturing and growing the relationship between NextSense and our colocated surgery practice
  • Taking responsibility for ensuring a seamless client journey from referral through to service delivery
  • Contributing to daily tasks with a high level attention to detail
  • Flexibly adapting to the evolving nature of the administrative function within the organisation, taking on additional responsibilities as they arise

Desired Skills and Experience:

To be successful in this role you'll need to demonstrate you meet the following selection criteria
:

  • Previous experience as a Practice Manager or equivalent.
  • Relevant Diploma or Advanced Diploma level qualifications with relevant work related experience.
  • Previous experience in the health care/medical reception field is desirable.
  • Previous experience in leading and motivating a team.
  • A natural ability to authentically connect with people.
  • Strong organisation and communication skills, as well as attention to detail.
  • Effectively time manage workload to meet deadlines and work well during under pressure situations.
  • Strong decisionmaking ability, planning and execution of tasks and projects.
  • Working with children's/Working with vulnerable persons check
  • NDIS worker screening check

What we can offer you

  • Above award remuneration and salary packaging allowing you to increase your take home pay
  • Unlimited personal/carer's leave
  • 2 weeks paid leave over Christmas in addition to 4 weeks annual leave
  • Paid parental leave of 14 weeks for primary carer and 6 weeks for secondary carer
  • Access to industry leading education and professional development
  • Collaborative work environment
  • Wellbeing program including Employee Assistance Program
NextSense is an equal opportunity employer and compliance with child protection legislation is essential.
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