Contact Centre Consultant

7 months ago

Keilor East, Australia Belgravia Health & Leisure Group Pty Ltd Full time

**VIC, Keilor East Leisure Centre - Keilor East 3033**
- **Are you a great problem-solver?**:

- ** Do you love providing great customer experiences for a wide range of people?**:

- ** Do you have a great phone manner and ‘smile in your voice’?**

This is a great opportunity for passionate and friendly people who enjoy delighting our members and visitors and leave lasting positive impressions.

**The Role**

Belgravia Leisure launched our very own customer care contact centres in VIC. with flexibility. We know we are in the “Era of the Customer” and recognise that customer experience has evolved significantly. Customers are smarter, better informed with more options, and more critical about the experience they receive, expecting it to be right the first time, every time. This is a great opportunity to meet and exceed customer expectations, winning over new customers and increasing customer loyalty.

We are looking for passionate **contact centre consultant** who are prepared to put the customer at the centre of everything they do by delivering exceptional service, promoting our brand and services to potential and existing customers. We are looking for** part-time and full-time **representatives who have flexible availability to work weekdays and weekends. **Minimum 20 hours per week**. You will be paid according to the Fitness Industry Award at the following: Monday - Friday: $21.92 & Saturday: $27.40

A few of the duties and responsibilities are listed below:

- Provide excellent customer service, by responding to customers’ needs or concerns and ensure the quality of service meets agreed customer service standards
- Engaging with customers and promoting our services
- Develop positive relationships with customers to provide the best customer experience

Essential qualifications
- Level 2 First Aid
- Current CPR
- Working with Children's Check (Employee status)
- National Police check upon on-boarding

***If you do not have these qualifications, we are able to assist you if obtaining**

**About the Perks**

As a staff member of Belgravia Leisure you will also have access to all the leisure facilities in Moonee Valley, including Ascot Vale Leisure Centre and Queenspark Swimming Pool.

**About the Site**

The aquatic and recreation centre will include a number of facilities that will benefit many of the local community including 50m heated outdoor pool, 25m indoor lap pool, learn to swim pool, warm water program pool, spa, steam and sauna, as well as an indoor water playground for young children.

There will also be multi-purpose rooms for health and fitness classes, gym, wellness centre, café, family change rooms, all with a high level of regard to disability access. Thus, ensuring that Belgravia Leisure continues its purpose and mission of “**connecting community to leisure**” and in turn providing every member of the community the opportunity to take advantage of this incredible facility.

**The Company**

**Belgravia Leisure** is part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic and sporting venues in 250 locations across Australia and New Zealand.

We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.

  • Contact Centre Consultant

    5 months ago

    Keilor East, Australia Belgravia Health & Leisure Group Pty Ltd Full time

    **VIC, Keilor East Leisure Centre - Keilor East 3033** - Are you a great problem-solver? - Do you love providing great customer experiences for a wide range of people? - Do you have a great phone manner and ‘smile in your voice’? This is a great opportunity for passionate and friendly people who enjoy delighting our members and visitors and leave...

  • Team Leader

    4 months ago

    Hawthorn East, Australia Bunnings Full time

    At Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...

  • Team Member

    1 month ago

    Hawthorn East, Australia Bunnings Full time

    At Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...

  • Contact Centre Representative

    4 months ago

    Burwood East, Australia RSPCA Victoria Full time

    Be the first voice for those in need as a Contact Centre Representative at RSPCA Victoria! We need someone with strong communication skills and a passion for animal welfare to receive and triage animal cruelty complaints in either a **casual or part tim**e** capacity. **The Role** As a Contact Centre Representative, you'll play a vital role in protecting...

  • Customer Contact Centre Consultant

    4 months ago

    East Victoria Park, Australia New Town Toyota Full time

    Posted: 16/08/2024- Closing Date: 15/09/2024- Job Type: Contract- Location: East Victoria Park- Job Category: Customer Service- New Town Toyota and Kalamunda Toyota are growing and we’re looking for people to grow with us._ We are a family owned and operated Toyota dealership in the Perth metro area and have been operating for over 30 years. We’re one...

  • Customer Contact Centre Consultant

    2 months ago

    East Victoria Park, Australia New Town Toyota Full time

    Posted: 01/11/2024- Closing Date: 01/12/2024- Job Type: Contract- Location: East Victoria Park- Job Category: Customer Service- New Town Toyota and Kalamunda Toyota are growing and we’re looking for people to grow with us._ We are a family owned and operated Toyota dealership in the Perth metro area and have been operating for over 30 years. We’re one...

  • Contact Performance Specialist

    7 months ago

    Burwood East, Australia Ambulance Victoria Full time

    At Ambulance Victoria we are proud to share our commitment to save and improve lives by providing outstanding care for our patients. It is our promise to every patient, and it sits at the heart of everything we do. No matter what corporate or support role you play in delivering our critical services to Victorians, you join a team dedicated to bringing our...

  • Travel Consultant

    3 days ago

    East Maitland, Australia GREENHILLS TRAVEL CENTRE Full time

    **Job Summary**: Minimum of 1 year of experience as a retail travel consultant Reliably commute or planning to relocate before starting work (required) Extensive knowledge of Amadeus, Sabre or Travelport GDS $50,000 - $65,000.00 per year Plus Superannuation A well established retail travel agency in East Maitland (27 Years) is seeking an experienced and...

  • Veterinary Training Centre Assistant

    6 days ago

    Keilor Park, Australia VetPartners Full time

    **The VetPartners Veterinary Training Centre is looking for a casual training assistant to join our team!**: - ** Calling all Veterinary Practice Managers and Veterinary Nurses!**: - ** Keilor Park, Melbourne based position** The VetPartners Veterinary Training Centres are dedicated to empowering veterinary excellence through elevating the skills and...

  • Contact Tracer Administration Support Officer

    11 hours ago

    Burwood East, Australia Emergency Services Telecommunications Authority Full time

    ESTA is the critical link between the Victorian community and the state's emergency services agencies and it partners with the agencies to improve service delivery to the community. It provides Victoria's 24-hour emergency call-taking and dispatch services for police, fire, ambulance and VICSES and manages the provision of advanced, operational...

  • Assistant Centre Director

    7 months ago

    Doncaster East, Australia Early Years Talent Full time

    This is a unique opportunity for a passionate and enthusiastic Assistant Centre Manager to join a centrally located early learning centre in Doncaster East, moments from Westfield Shopping Centre. **Benefits**: - Generous above-award salary (depending on experience) - Professional development and leadership programs all paid for. - Progression...

  • Medical Receptionist

    4 months ago

    Keilor East, Australia East Keilor Clinic Full time

    **Job Requirement**: To provide a quality, professional and caring service to all patients and healthcare providers of the practice. The reception desk is the first point of contact for all patients. Therefore it is important to be polite and pleasant at all times irrespective of the presenting situation. To ensure that patient’s needs in terms of...

  • Medical Receptionist

    1 month ago

    Keilor East, Australia Amide Medical Full time

    **Full job description** **Job Requirement**: To provide a quality, professional and caring service to all patients and healthcare providers of the practice. The reception desk is the first point of contact for all patients. Therefore it is important to be polite and pleasant at all times irrespective of the presenting situation. To ensure that...

  • Office Manager/lead Receptionist

    3 months ago

    Keilor East, Australia East Keilor Clinic Full time

    **Job Requirement**: To provide a quality, professional and caring service to all patients and healthcare providers of the practice. To ensure that patient’s needs in terms of immediate and on-going care are met both before and after each consultation. To communicate effectively with patients, doctors, management and other support staff to avoid potential...

  • Sales Consultant

    5 days ago

    Malvern East, Australia Elex Massage chairs Full time

    From humble beginnings in Western Australia, **Elex** has grown into an Australia wide leading massage retailer with stores and distribution centres across Western Australia, Queensland, Brisbane, Sydney and Melbourne. With over 15 years of experience in the industry ,we pride ourselves in sourcing and providing the highest quality products and service to...

  • Centre Manager

    7 months ago

    Malvern East, Australia mecwacare Full time

    7 Months Fixed Term contract (30hrs per week) - Malvern East Location - Generous Salary Packaging Options **Centre Manager - Day Programs** - **7 Months Fixed Term contract (30hrs per week)**: - **Malvern East Location**: - **Generous Salary Packaging Options** The Centre Manager is responsible for the overall day to day management of the Social Support...

  • Casual Early Childhood Educators

    7 months ago

    Bentleigh East, Australia East Bentleigh Child Care Centre Full time

    East Bentleigh Child Care Centre is a 37 place not for profit community child care centre that is committed to bringing the best quality child care to the local community. We are looking for Certificate 3 and Diploma Qualified educators to join our casual pool of staff. These positions would be suited to educators that only want to work occasionally, have...

  • Casual Early Childhood Educators

    2 months ago

    Bentleigh East, Australia East Bentleigh Child Care Centre Full time

    East Bentleigh Child Care Centre is a 37 place not for profit community child care centre that is committed to bringing the best quality child care to the local community. We are looking for Certificate 3 and Diploma Qualified educators to join our casual pool of staff. These positions would be suited to educators that only want to work occasionally, have...

  • Sales Consultant

    3 days ago

    East Melbourne, Australia BMS Performance Australia Pty Full time

    Melbourne East & North East Territory - Relationship Management - Training and Onboarding Provided **Sales Consultant - Secondary School Educational Products** **Fantastic Company, Educational Publisher, Extensive Product Range!** - Melbourne East & North East Territory - Relationship Management - Trusted company with great culture - Training and...

  • Care Consultant

    8 months ago

    Malvern East, Australia Bodewell Community Care Full time

    **BodeWell Community Care | Care Consultant | Make More Possible** **Location**:South East | Melbourne VIC **Industry**:Aged Care and Disability Support **Employment Type**:Fulltime **Salary**:Competitive Rates **Are You Ready to Make a Positive Impact?** **About BodeWell** At BodeWell, we are dedicated to providing compassionate and tailored home...