Customer Contact Centre Consultant

2 months ago


East Victoria Park, Australia New Town Toyota Full time

Posted: 01/11/2024- Closing Date: 01/12/2024- Job Type: Contract- Location: East Victoria Park- Job Category: Customer Service- New Town Toyota and Kalamunda Toyota are growing and we’re looking for people to grow with us._

We are a family owned and operated Toyota dealership in the Perth metro area and have been operating for over 30 years. We’re one of Perth’s biggest Toyota dealerships, supplying and servicing a large variety of commercial, mining, and private customers. Plus, Toyota is Australia's favourite car manufacturer, which means there is always opportunity for growth.

**How you will make an impact**:

- Conducting outbound calls for the dealership with a focus on contacting service customers; including active and at risk customers & re-booking no shows
- Verifying customer information for database accuracy
- Learning and keeping up to date with Toyota products and key selling points

**Desired Skills and Experience**:
**What we’re looking for**:

- Outstanding customer service skills
- Excellent written and verbal communication skills
- Ability to work autonomously within documented processes and procedures
- Effective time management processes
- Previous experience in the automotive industry desirable however not essential

**Life at New Town Toyota**

As a family-owned Toyota dealership, we treat all our employees like family. They’re the engine behind our success. It’s why we’ve always been committed to investing in their development and growth, both personally and professionally.

Our **employee benefits** include:

- Comprehensive training and support
- Employee discounts across a range of Toyota products and services
- Employee discounts on private health insurance, Crown hotel rates, and local businesses
- On-site gym
- Access to our confidential employee assistance program
- Working for an award winning dealership; most recently Best Automotive Business of the Year in WA - MTA 2023, and Best Looking Metro Dealership in Metro Australia - AADA
- We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees._



  • Keilor East, Australia Belgravia Health & Leisure Group Pty Ltd Full time

    **VIC, Keilor East Leisure Centre - Keilor East 3033** - **Are you a great problem-solver?**: - ** Do you love providing great customer experiences for a wide range of people?**: - ** Do you have a great phone manner and ‘smile in your voice’?** This is a great opportunity for passionate and friendly people who enjoy delighting our members and...


  • Keilor East, Australia Belgravia Health & Leisure Group Pty Ltd Full time

    **VIC, Keilor East Leisure Centre - Keilor East 3033** - Are you a great problem-solver? - Do you love providing great customer experiences for a wide range of people? - Do you have a great phone manner and ‘smile in your voice’? This is a great opportunity for passionate and friendly people who enjoy delighting our members and visitors and leave...


  • East Victoria Park, Australia New Town Toyota Full time

    Posted: 16/08/2024- Closing Date: 15/09/2024- Job Type: Contract- Location: East Victoria Park- Job Category: Customer Service- New Town Toyota and Kalamunda Toyota are growing and we’re looking for people to grow with us._ We are a family owned and operated Toyota dealership in the Perth metro area and have been operating for over 30 years. We’re one...


  • Cameron Park, Australia Greater Bank Full time

    **About the role | Customer Contact Consultants (permanent opportunities)** As a Customer Contact Consultant in our Service Team, you will play a proactive role in supporting our customers in achieving their financial goals. You will act as the initial point of contact for both internal and external customer enquiries, ensuring efficient and effective...


  • Cameron Park, Australia Greater Bank Full time

    **About the role** As a **Customer Contact Consultant** in our Service Team at Cameron Park, you will play a proactive role in supporting our customers in achieving their financial goals. You will act as the initial point of contact for both internal and external customer enquiries, ensuring efficient and effective management of calls pertaining to Greater...

  • Team Leader

    4 months ago


    Hawthorn East, Australia Bunnings Full time

    At Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...


  • Noble Park, Australia The Salvation Army Full time

    Number of Positions Available: 2 - Start your career with The Salvation Army today! - We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies. - ABOUT US - The Salvation Army is one of Australia’s...


  • Osborne Park, Australia SilverChain Full time

    **Date**:10 Jan 2025 **Location**: Osborne Park, WA, AU, 6017 **Company**:Silver Chain Group Limited - **Competitive hourly rate + Super + 17.5% leave loading**: - **Hybrid working options after probation period**: - **Salary Packaging of up to $18,500** **The opportunity** Start the new year with Silver Chain Group and become part of our Contact...

  • Team Member

    2 months ago


    Hawthorn East, Australia Bunnings Full time

    At Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...

  • Customer Service

    7 months ago


    Bedford Park, Australia Westpac Group Full time

    Multiple full time, permanent roles available in Bedford Park, starting May - Entry level opportunity, open to a variety of customer service backgrounds - Full time paid training + hybrid work arrangements after 12 months **The Team** Virtual Banking are the customer service specialists of the Westpac Group, providing the best service over the phone, to...


  • Arndell Park, Australia Just Automotive Recruitment Full time

    **Contact Centre Parts Specialist** - High base - Arndell Park - Work-life balance **About the company** A well-known and respected commercial vehicle dealership. **About the role** A motivated Contact Centre Parts Specialist is needed in Arndell Park, NSW. Great opportunity! High Base. Our client is a well-known and respected commercial vehicle...


  • Arndell Park, Australia Just Automotive Recruitment Full time

    **A motivated Contact Centre Parts Specialist is needed in Arndell Park, NSW. Great opportunity! High Base.** Our client is a well-known and respected commercial vehicle dealership. - _Just Automotive Recruitment is assisting in the search for a motivated Contact Centre Parts Specialist to join the team in Arndell Park. **The person**: - Well organised -...


  • Osborne Park, Australia SilverChain Full time

    **Date**:4 Oct 2024 **Location**: Osborne Park, WA, AU, 6017 **Company**:Silver Chain Group Limited - **Competitive hourly rate + Super + 17.5% leave loading**: - **Work from home 4 days per week after probation period**: - **Salary Packaging of up to $18,500** **The opportunity** Silver Chain Group have multiple vacancies commencing **11th November**...


  • Davoren Park, Australia City of Playford Full time

    **Customer Contact Officer** FT / Ongoing Classification: GO3 $75,550 - $81,080 + Superannuation **About the Role...** An ongoing position has become available within our Customer Contact team as a Customer Contact Officer to work across both Call Centre and Front Desk environments. Our core business hours are 9:00am - 5:00pm Monday to Friday and work...


  • Davoren Park, Australia City of Playford Full time

    **Full Time / Fixed Term Contract (7 months)** **Classification: GO3 ($75,550 + Superannuation)** **About the Role...** A full-time position has become available within our Customer Contact team as a Customer Contact Officer to work across both Call Centre and Front Desk environments. Our core business hours are 9:00am - 5:00pm Monday to Friday and work...


  • Victoria Park, Australia Autoleague Full time

    Competitive Salary Package + Incentives + Benefits $$$ - Amazing company culture with a supportive management team - Ongoing training and fantastic career development opportunities **Join the Drive at JAC Motors! **Customer Communication Centre Specialist Wanted!** Are you passionate about creating seamless connections with customers? Do you thrive in...


  • Cameron Park, Australia Greater Bank Full time

    The Contact Centre Team Leader will be responsible for supporting the leadership and management of the Customer Service function of Greater Bank. This includes supporting the continuous improvement of processes, procedures and systems to ensure the consistent delivery of superior customer service. As Team Leader, you will support our onsite and remote...

  • Sales Consultant

    2 weeks ago


    Victoria Point, Australia Lendlease Full time

    At Lendlease our vision is to create the best places not just for our clients and communities, but especially for our employees. We have an exciting opportunity for an experienced Sales Consultant to join the team at our Shoreline masterplan Community, located in Redland Bay, Queensland. As our newest Sales Consultant you will predominately focus on...

  • Service Architect

    4 months ago


    Macquarie Park, Australia FinXL Full time

    **Job details**: - Posted 06 September 2024 - SalaryNegotiable - LocationMacquarie Park - Job type Contract - DisciplineCloud & Infrastructure - Reference90M0648448_1725599724 **Job description**: **Service Architect Contact Centre** Finxl is a leading IT Professional services organisation, and a new exciting position is available due to new projects...


  • Wetherill Park, Australia Veolia Environmental Services Full time

    **The Opportunity**: Veolia ANZ is seeking an experienced Customer Experience Consultant to join our Premium Care team based in Wetherill Park. As the Customer Experience Consultant you will act as the first point of contact for our National customers and respond to a wide range of queries in an efficient and timely manner. This is a full time permanent...