Customer Service Manager
2 months ago
**About Rapid Tune**
Rapid Tune is an innovative and rapidly growing franchise within the automotive aftermarket repair sector. Today we have 33 locations throughout metro Victoria and Queensland. We are an award-winning team, having recently won the Franchisor of the Year Award in 2021 and we have a strong reputation for supporting the career development of our team members and promoting from within.
**About the Role**
2 exciting opportunities for Service Advisers have become available at Rapid Tune Langwarrin and Frankston. We are looking for people who are passionate about customer service, people who are ready to step up and look after & build on our client base. If you are looking to be part of a successful culture where your achievements are recognised and acknowledged we would love to talk to you. You may even see have your sights set on being a business owner.
This position may be suitable to a Mechanic looking to move away from the tools and advance their career or someone who loves sales and cars and wants to combine their passion for both.
**Position Responsibilities**
- Store Sales
- Parts ordering
- Meeting KPI's and set Budgets
- Inventory Control
- Winning Business and Maintaining Client Relationships
**Personal Attributes**
- Mechanical Experience is an advantage
- Sales Experience is an advantage
- Excellent Communication Skills
- Leadership and Team Building Qualities
- Customer Friendly Focus
- Strong Organisational Skills
- Highly Motivated
- Current Drivers Licence
**The Benefits of Working for Rapid Tune.**
- No previous Management experience in the Automotive industry is required.
- Excellent on the job training and support - Training will include sales techniques, staff management, customer service, computer operation and all the Business Management skills that you will require to succeed.
- We offer no end to the advancement of our staff members. In fact, many of our Store Managers have become successful operators of their own Franchise Store within our growing company.
- OTE Commission available
**Career Advantages**
- Career Pathways and Progression
- Training Provided
- Great Company Culture, Very Dynamic Approach to Business Growth
Pay: $75,000.00 - $90,000.00 per year
Schedule:
- 8 hour shift
Supplementary Pay:
- Bonus
**Experience**:
- Customer service: 1 year (preferred)
- Automotive service: 1 year (preferred)
Work Authorisation:
- Australia (required)
Work Location: In person
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