Service Receptionist

Casual position with flexible hours 19h per week on average
- Work for WA's Largest Truck Dealership - WA Hino
- Friendly and Supportive Team Environment

**About the role**:
**WA Hino **(part of Eagers Automotive) is looking for a highly motivated
**Service**
**Receptionist **with exceptional organisational and customer service skills to join our team in
**Welshpool**.

**This is a casual position offering 19 hours per week on average.**

Reporting to the Service Manager, this role will be responsible for providing administrative and scheduling support to the Service Department as required. This will include taking incoming phone calls, assisting customer requests, filing and processing of documents and completing general administrative tasks for dealership personnel.

**This includes**:

- Answering the phone promptly with a courteous and understanding manner
- Welcome all on-site visitors and direct them to the appropriate personnel
- Recording and forwarding phone messages and queries
- General administration duties and housekeeping

**About you**:
If you are someone with exceptional organisational and customer service skills as well as plenty of positive ‘can do’ attitude - we are looking for you

**You will ideally possess**:

- Professional phone manner
- Ability to manage multiple tasks at once
- Excellent attention to detail
- Solid working knowledge of Microsoft Office

**Benefits**:

- Be a part of a **multi-national company**, where you have access to a network of opportunities across locations and brands.
- A **Learning & Development program** called **Learning Together** where you get access to development and training opportunities such as our partnership with AIM (Australian Institute of Management) where **over 150 training courses are on offer **Ranging from computer training, finance and admin, sales to communication skills.
- Under Learning Together, we have networking groups such as our **Fearless Female Forum **to help inspire, motivate, connect and to encourage females to take the leap to the next step up, as well as our **Sales and Service Development** program where Sales and Service leaders meet to share knowledge, insights and learnings of industry best practice.
- A top-of-the-line **Employee Assistance Program** with leading provider, _Benestar_, where employees have access to their MyCoach service on all areas of life (mental health, health and nutrition, financial advice, family and relationships and stress management).
- Lastly, extensive **employee benefits **that include discounts on Crown Accommodation, Private Insurance (BUPA and Medibank) and extensive reductions on Vehicle purchasing, parts and maintenance

**WA Hino and Fiat Professional Welshpool **are Western Australia’s premier dealerships for New Hino Trucks and Fiat Commercial Vans. We also offer finance as well as a service and parts departments which cater to both brands. WA Hino is your one-stop-shop for all your trucking needs.

We are also a part of Australia's largest and most dynamic automotive retailer, Eagers Automotive, employing over 8,000 team members across 250 dealerships within Australia & New Zealand. We represent over 33 car brands and 11 truck & bus brands priding ourselves of delivering an exceptional guest experience.

We are an equal opportunity employer and strongly encourage people of all backgrounds to apply.

**Eagers Automotive - Moving Together