Support Coordination Administrator

2 weeks ago

Preston, Australia genU Karingal St Laurence Limited Full time

Here at genU we're a group of passionate, driven people who want everyone’s lives to be happier and healthier, especially people with disabilities, the ageing and those experiencing disadvantage. We operate solely for community benefit and invest back into the same communities in which our services are delivered._
- genU welcomes diversity, including diversity of race, culture, spirituality, gender, age, identity,_ _ability, and sexuality. We are committed to providing a welcoming, innovative, safe, empowering and respectful environment for all and living these values each and every day._

**Hey You**:
Are you an administration and customer service superstar? genU is looking for an experienced administrator** **to join our longstanding, purpose driven and values based organisation to make a real difference to people’s lives on a daily basis.

As the **Support Coordination Administrator** you will provide support and assistance to our dynamic Support Coordination team by completing various administrative functions associated with NDIS plan implementation.

Duties may include, but are not limited to:

- Preparation for NDIS plan reviews e.g. pre-populating templates and collecting progress reports
- Researching and contacting organisations, mainstream services, community bodies & NDIA
- Reporting, updating and maintaining the client database
- Meeting preparation, booking and minute taking

You will join and be supported by a passionate team of experienced Support Coordinators and have access to a range of training and development opportunities within the NDIS support sector.

**_ This is a full-time, ongoing position based in Preston, Victoria._**

**About You?**:
To be successful in this role, you will be able to demonstrate the following:

- Exceptional interpersonal and communication skills;
- Proficient user of technology including the Microsoft Office Suite and client information systems;
- Sound organisational and administrative ability;
- Ability to work autonomously and in a fast-paced environment;
- Knowledge and understanding of NDIS policy and guidelines.

You will also meet the below essential requirements:

- Minimum Certificate IV in Disability or Business Administration, or other relevant qualification/equivalent experience;
- Driver's license;
- Current First Aid & CPR certificates;
- Must have or be willing to obtain a Working with Childrens Check;
- Must have or be willing to obtain a NDIS Worker Screening Check;
- Must have completed or be willing to complete the NDIS Worker Orientation Module 'Quality, Safety and You' orientation module;
- All applicants for this role must be fully vaccinated for COVID-19 and meet the requirements of the genU Covid-19 Vaccination Procedure. You will be required to provide evidence of your vaccinations during the recruitment process.

**For You**:
genu staff have access to a range of benefits, including but not limited to the following:

- **Investment in You**:in addition to a comprehensive induction program & ongoing professional development, genU is committed to providing opportunities for career progression. You will have access to a range of accredited training modules, staff mentoring programs and our internal jobs board.
- **Commitment to Staff Health & Wellbeing**: 24/7 access to an innovative, holistic employee assistance program that supports your emotional, mental, financial, and physical health.
- **Increase your Take Home Pay**: Salary package up to $15,900 per annum each FBT year plus further meals and entertainment benefits.
- **Employee Discount Program**: save money with employee discounts and savings at over 450 of Australia’s most loved retailers and service providers including Coles, Woolworths & JB HI-FI.
- **Study Scholarship**: all genU employees are eligible for a 20% scholarship towards undergraduate and postgraduate courses at Torrens University.

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