Sales Performance Specialist

5 days ago


Melbourne, Australia Mercedes-Benz AustraliaPacific Pty Ltd Full time

**Aufgaben**:

- The Role:

- Working for Mercedes-Benz Australia in this 12-month contract role, this is an incredible opportunity to play a critical role in the Sales engine room of our Mercedes-Benz Vans (MBV) business. In this position based at our Head Office in Mulgrave, Victoria, you will provide vital support to our retail network and customers throughout the sales process, ensuring all parties receive excellent service at each touchpoint. You will use your knowledge and skills in sales excellence to assist our Retailers in their day-to-day operations to achieve the best possible business outcomes.
- Reporting to the Sales Operations Manager, your key duties and responsibilities will be:
- Supporting our Retailers and customers through the sales process from lead, quote, contract and invoice to end customer delivery;
- Ensuring our Retailers and MBV can meet the required sales targets by efficiently supporting and managing customer transactions in a timely manner;
- Supporting colleagues with Retailer network queries, customer concerns/complaints, lead & sales analysis and other general tasks;
- Continually strive to develop and improve our processes and systems for the benefit of our customers; and
- Collaborate and influence across the Vans business to manage and prioritise topics that support our Retailers and customers.

**Qualifikationen**:

- What you will need to be successful:
- Automotive industry experience, in particular experience within an automotive Retailer would be highly regarded
- Passion for customer centricity and building great relationships
- Strong problem-solving skills and a "can-do" attitude
- Ability to communicate confidently to all levels of organisation including our Retailer network and Senior Leadership Team

Why you should apply:
- Work at the forefront of innovation within the automotive market.
- Join a large, global organisation dedicated to inclusivity and diversity.
- On-site parking and childcare centres only minutes away.
- Generous employee benefits, including discounted car leasing and learning and development opportunities

Applications close Monday 22nd August.- At Mercedes-Benz Australia Pacific, we believe our people make the difference. We proudly offer generous employee benefits, such as discounted car leasing and purchase options, on-site parking, employee assistance programs and much more. We are an equal opportunity employer and value diversity at our company. We are proud to be recognized as a Workplace Gender Equality Employer of Choice and we support a flexible and progressive work culture. We actively recognize our committed people through Employee Recognition and Reward programs. We also provide exciting learning and career development opportunities.



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