Vehicle Maintenance Coordinator

6 months ago

Melbourne, Australia SIXT Australia - VIC & SA Full time

**About SIXT Australia**

SIXT has arrived in Australia. Be part of this exciting new premium brand in Australia.

Our vision is to be the best car rental company in Australia, by offering our customers the best service, the best rates and the best experience. SIXT is 100% owned by the NRMA, so our customers can take comfort in knowing they are dealing with one of Australia's most trusted and reliable brands. We go above and beyond for our customers.

Our friendly, professional team takes the time to understand your rental needs. Whether you're after an economical compact car, 4WD, family sedan, luxury car, bus, van or truck, thousands of people across Australia trust us every day to help people and cargo on their way.

**What is this role all about?**
- **Fleet Maintenance Management**:

- Coordinate and oversee regular maintenance, inspections, and repairs of the car rental fleet.
- Schedule preventive maintenance to ensure vehicles meet safety and performance standards.
- Work closely with both external mechanical and panel service providers to address any issues promptly.
- **Record Keeping and Documentation**:

- Maintain accurate records of all maintenance activities, service history, and repairs for each vehicle.
- Create and update maintenance schedules for the entire fleet.
- Generate reports on vehicle maintenance costs and trends.
- **Quality Control**:

- Conduct regular quality checks on rental vehicles to identify and address any potential issues.
- Collaborate with the cleaning and detailing team to ensure vehicles are presented in excellent condition to customers.
- **Vendor Management**:

- Establish and maintain relationships with external vendors and service providers.
- Negotiate service agreements and monitor vendor performance to ensure adherence to service level agreements.
- **Emergency Response**:

- Develop and implement protocols for handling vehicle breakdowns or accidents.
- Coordinate with roadside assistance services and ensure a swift response to any incidents.

**What do we need from you?**

To be successful in this position, our new team member will be able to demonstrate the following:

- Previous experience in automotive maintenance or fleet management is preferred.
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal abilities.
- Ability to prioritise your workload and have exceptional organisational skills
- Knowledge of vehicle maintenance best practices and regulations.
- Strong experience with Microsoft office, in particular Excel and Outlook are a must
- Familiarity with rental industry operations or a Mechanical qualification is a plus.
- Full Drivers Licence

**What's in it for me?**

We want you to love what you do - and where you do it. This position is a great place to embark on your career in the Vehicle Hire Industry. We want you for the long term to be part of an exciting business and industry.
- We will provide you full extensive training in the industry and offer full career progression.
- A hugely generous sales and service bonus structure allowing you to earn uncapped amounts.
- We also have an Elite club - where we reward our top performing teams every month. You will never get stale, with 25+ locations around the state, you will have the opportunity to work at different locations over your career.
- And, oh, the benefits: There's up to 30% off SIXT rentals around the world for you, and up to 30% off SIXT rentals globally for your family and friends-but that's just the tip of the iceberg. As part of the NRMA Group, you have access to you a vast range of employee discounts, savings, special offers and more.
- You will be rewarded with a generous remuneration package that will drive and motivate you to achieve excellence, alongside an attractive bonus structure.

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