Peerpoint Client

Allen & Overy is a leading global law firm operating in over thirty countries. We work on some of the most challenging and important deals and have built a reputation for delivering exceptional legal solutions that help our clients grow, innovate and thrive. The legal industry is changing, and we're committed to leading that change, putting our people first, embracing new ways of thinking and integrating technology into our everyday work.
- Our culture is one of high-performance and we have high expectations of one another, in everything we do. Being a proud team player is essential. We work together, listen and learn from one another and achieve results we could never achieve on our own. When you join our team, you’ll become part of a flexible, inclusive environment underpinned by openness and consistent support for one another. At A&O, you're not only valued for what you do, but for who you are.- **Peerpoint by Allen & Overy**

Peerpoint by Allen & Overy is a pioneering business with a mission to change the way the legal industry works. Fast-paced and fast-growing, the Peerpoint business provides flexible resourcing solutions to internal and external clients that address a range of interim needs, from access to specialist skills, to managing major transactions or regulatory change projects, to rapid scaling. We offer a platform for self-directed consultant lawyers to work in new ways and progress their careers.
- **Role purpose**
We are seeking a Client & Talent Executive Assistant to join the Peerpoint business team in Australia, based in Sydney. This role will report to the Head of Peerpoint, Asia Pacific and Middle East, and work very closely with the Senior Business Manager, Australia and other members of the Australia management team.

This role will support the 360-degree consultant and client lifecycle at Peerpoint from administrative duties involved in the recruitment of consultants to our panel, to client diary management and ensuring our CRM and recruitment systems (Salesforce and Kenexa) are up to date. This role will be crucial to the seamless delivery of our client and consultant experience and will provide great insight to the end-to-end running of our business.

This role will suit someone who is confident, articulate and adaptable and prepared to take a hands-on approach and flex with business needs as required. Excellent organisational skills and meticulous attention to detail are needed to ensure that Peerpoint’s day-to-day stakeholder interactions, be those internal or external, are consistent with the brand that our clients and consultants have come to know and return to us for.

The Client & Talent EA will support the Head of Peerpoint, Asia Pacific and Middle East, and Senior Business Manager, Australia in all aspects of ensuring smooth operation of the Peerpoint team in the region. In addition to EA duties and diary management, responsibilities will include ensuring that Peerpoint’s Recruitment, Consultant and Client Management teams work together seamlessly, including managing the team’s weekly calendar, events and supporting shared projects.

**Key responsibilities**

This role will include all aspects of supporting the Head of Peerpoint, Asia Pacific and Middle East in running the Peerpoint business and managing the operation of the team across the region.
- **EA support to the Head of Peerpoint**, Asia Pacific and Middle East, including:

- Proactive bi-weekly check-ins to understand their priorities for the week and what needs to be prioritised and de-prioritised
- Diary and inbox management, including meeting coordination, administration and preparation
- Comprehensive planning and coordination of travel arrangements and logistics
- Support in achieving a work/life balance aligned with Peerpoint’s Mindful Business Charter
- Other typical EA duties

**Team coordination**, including:

- Full management of the team’s weekly diary - organising team meetings/calls, logistics, agendas, minutes and actions
- Facilitating and promoting efficient cross-team collaboration between the functional teams (Talent, Operations and Client Management) within Peerpoint in Asia Pacific and the Middle East, as well as international teams, such as London
- Supporting other team members, including covering for absences when needed

**Client and talent coordination**, including:

- Keeping recruitment and client systems, trackers and filing systems updated on a daily basis while ensuring all filing systems are GDPR compliant
- Managing all enquiries to certain Peerpoint dedicated inboxes
- Reporting in systems, such as Salesforce and Kenexa
- Conducting reference calls and where appropriate, generating client leads from the reference conversations
- Preparing client materials, reports, relationship summaries and typing up meeting notes

**Key Skills**
- Excellent organisational skills, able to run processes to meet deadlines, prioritise and judge when to escalate
- Strong writing skills, a