Hub Manager, Loddon

1 week ago

Bendigo, Australia Department of Families, Fairness and Housing Full time

**THE ROLE**

The Orange Door Manager is a strategic and operational leadership position in each Support and Safety Hub.

The Orange Door team will include a combination of staff employed by Family Safety Victoria (FSV), Department of Families, Fairness and Housing (DFFH), Community Service Organisations (CSOs) and Aboriginal Services. Within this context, the Hub Manager will be responsible for managing the FSV staff in The Orange Door, including The Orange Door Support team and the Service System Navigator. The Hub Manager will also provide day-to-day operational leadership and support to The Orange Door Team, including Team Leaders, Practitioners and Practice Leaders, noting they will not have line management responsibility for these workers.

Together with The Orange Door Team Leaders and Practice Leaders, the Hub Manager will play a key role in driving a culture of integrated practice and service delivery. They will be responsible for providing oversight for the integrated The Orange Door network; driving strong and positive partnerships across The Orange Door network and broader system interface; establishing systems and processes that support integrated The Orange Door service delivery and supporting the delivery of high quality, safe and effective service responses to Victorians seeking support and services through The Orange Door.

**ACCOUNTABILITIES INCLUDE**
- Work with the Hub Leadership Group and other relevant local stakeholders and governance groups to lead and contribute to strategic planning for The Orange Door and oversee change management initiatives to develop The Orange Door in line with the Statewide Concept. Providing operational oversight and accountability for integrated service delivery across The Orange Door workforce by:

- Support service delivery and facility management, and ensuring that policies and procedures, standards and guidelines are understood and adhered to by The Orange Door workers
- Establish and monitor systems and procedures to support integrated service delivery, track progress and recognise actual and potential barriers, and find effective ways to deal with them
- Work with Team Leaders and Practice Leaders to identify and resolve operational and service delivery issues as they arise
- Manage FSV staff in The Orange Door, including The Orange Door Support team and the Service System Navigator and provide day-to-day support to The Orange Door Team Leaders, Practitioners and Practice Leaders
- Monitor and analyse client experience/satisfaction data
- Oversee facilities budget and brokerage budget management
- Ensure adherence to all Operational Guidelines and the Hub Service Model and the Integrated Practice Framework
- Manage processes and procedures as they relate to The Orange Door, including complaints management and resolution processes; critical incident management and reporting; dispute resolution management and resolution processes and monitoring conflicts of interest and disclosures.

**Please open the position description to read more.**

**Mandatory requirement**:

- Working with Children Check

**HOW TO APPLY**

Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.

  • Hub Manager, Loddon

    6 days ago

    Bendigo, Australia Family Safety Victoria Full time

    Location: North West Region | Bendigo Job type: Full time Organisation: Family Safety Victoria **Salary**: $134,593 - $180,115 Occupation: Community Services Reference: VG/DFFH/FSV/546301 The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a safe, respected and valued life. Our...

  • Project Officer

    4 hours ago

    Bendigo, Victoria, Australia Blue Community Full time

    Project Officer - Bendigo Sustainability Group - Loddon Mallee RegionBendigo, VIC - Loddon, VIC - 2 to 3 days per week (to 30th June 2022). (Possibility of project extension/project completion bonus) Flexible working/location arrangements (within the Loddon Mallee Region). For Purpose organisation committed to Renewable Energy, ESE Consulting is excited to...

  • Data Analyst

    2 weeks ago

    Bendigo, Australia Bendigo Health Full time

    Location: North West Region | Bendigo Job type: Not provided Organisation: Bendigo Health **Salary**: Salary not specified Occupation: Administration/Secretarial, Finance, Human Resources, IT and Telecommunications, Medical and Nursing, Projects, Medical Reference: 12544 **Work in an environment that offers**: - A supportive environment for career...

  • Youth Justice General Manager

    1 week ago

    Bendigo, Australia Corrections Victoria Full time

    Senior leadership role contributing to community safety - Full time, ongoing position based in the Loddon Mallee Region - Salary range $129,379 - $173,140 plus superannuation About us Youth Justice are offering an exceptional opportunity within our management team for a General Manager to lead our team in the Loddon Mallee region. We are seeking someone who...

  • Client Support Officer

    7 days ago

    Bendigo, Australia Department of Families, Fairness and Housing Full time

    **Are you**: - Committed to providing high quality service delivery to clients? - Able to communicate sensitively and effectively in complex and challenging situations? - A high performing team player with a collaborative approach? An exciting opportunity exists for a Client Support Officer on an Ongoing - Part Time basis at The Orange Door. The Operations...

  • Client Support Officer

    7 days ago

    Bendigo, Australia Department of Families, Fairness and Housing Full time

    Location: North West Region | Bendigo Job type: Part time Organisation: Department of Families, Fairness and Housing **Salary**: $72,751 - $88,336 Occupation: Community Services Reference: VG/DFFH/FSV/601548 The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a safe, respected and...

  • Operational Support Officer

    1 week ago

    Bendigo, Australia Department of Families, Fairness and Housing Full time

    * Passionate about leading a team that drives strategic improvement? * Interested in service system reform and sector development? * Able to think creatively and strategically to resolve operational issues as they arise? An exciting opportunity exists for a Operational Support Officer on an ongoing basis in The Orange Door, Program Operations.The Orange...

  • Implementation Manager

    2 days ago

    Bendigo, Australia Bendigo Health Full time

    Location: North West Region | Bendigo Job type: Not provided Organisation: Bendigo Health **Salary**: Salary not specified Occupation: Administration/Secretarial, Medical and Nursing, Projects, Medical Reference: 12834 **We are seeking a highly organised, motivated and collaborative Implementation Manager to join our team at Bendigo Health. We offer...

  • Executive Assistant

    2 weeks ago

    Bendigo, Australia Department of Families, Fairness and Housing Full time

    Location: North West Region | Bendigo Job type: Full time Organisation: Department of Families, Fairness and Housing **Salary**: $90,067 - $102,192 Occupation: Administration/Secretarial Reference: VG/ND/LA/377835 The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a safe,...

  • Justice Officer

    1 week ago

    Bendigo, Australia Department of Justice and Community Safety Full time

    Location: North West Region | Bendigo Job type: Full time Organisation: Department of Justice and Community Safety **Salary**: $55,439 - $71,194 Occupation: Administration/Secretarial Reference: VG/2877AUG22 At the Department of Justice and Community Safety, we’re looking for people who want to make a difference. People who take pride in their work....

  • Regional Project Lead

    2 days ago

    Bendigo, Australia Bendigo Health Full time

    Location: North West Region | Bendigo Job type: Not provided Organisation: Bendigo Health **Salary**: Salary not specified Occupation: Administration/Secretarial, Medical and Nursing, Projects, Medical Reference: 12603 The Loddon Mallee Health Network is looking for its next talented project lead to join our regional team! **The Position** **Position...

  • Administrative Services Manager, Bendigo

    4 days ago

    Bendigo, Australia Victoria Legal Aid Full time

    Full time ongoing position - Salary based on experience, range: $85,085 - $95,992 plus super - Attractive employee benefits including salary packaging **About the role**: We are seeking an experienced administrative professional to contribute to improving the lives of disadvantaged Victorians within the Loddon-Campaspe region.Working closely with a second...

  • Contracts Officer

    4 days ago

    Bendigo, Australia Bendigo Health Full time

    Location: North West Region | Bendigo Job type: Not provided Organisation: Bendigo Health **Salary**: Salary not specified Occupation: Administration/Secretarial, Executive Management, Finance, Human Resources, IT and Telecommunications, Medical and Nursing, Projects, Medical, Nursing Reference: 13568 **Work in an environment that offers**: - A...

  • Regional Lead

    4 weeks ago

    Bendigo, Australia Bendigo Health Full time

    **Work in an environment that offers**: - A strong attitude to teaching and learning - A dynamic and growing health service that embraces new technologies - Excellent clinical exposure across a range of specialties **The Position** **Job Reference**: 1827 **Position Title**:Regional Lead - ED/UCC (HIRAID Implementation) **Classification**:HS6 **Salary...

  • Advocacy Services Manager

    14 hours ago

    Bendigo, Victoria, Australia State of Victoria Full time

    Job DescriptionThe State of Victoria is seeking a highly skilled Senior Advocate to lead a small team of non-legal advocates in supporting families in the child protection system. This role involves supervising and mentoring staff, delivering high-quality advocacy services, and expanding IFAS services across multiple regions.About the Role:Supervise and...

  • Lead Clinician

    2 weeks ago

    Bendigo, Australia Bendigo Health Full time

    Location: North West Region | Bendigo Job type: Not provided Organisation: Bendigo Health **Salary**: Salary not specified Occupation: Health and Allied Health, Medical and Nursing, Nursing Reference: 13004 **Seeking qualified clinician to join our growing CAMHS 0-11 team, working innovatively to build our expanding service system.** - From the Royal...

  • Lead Clinician

    2 weeks ago

    Bendigo, Australia Bendigo Health Full time

    **Enterprise Agreement / Classification** Individual Contracts - VARIOUS - XXXX **Hours per Fortnight** **Position Summary** **Seeking qualified clinician to join our growing CAMHS 0-11 team, working innovatively to build our expanding service system.** - From the Royal Commissioners final report into Victoria’s Mental Health System a series of...

  • Senior Advocate Leader

    1 week ago

    Bendigo, Victoria, Australia State of Victoria Full time

    At the State of Victoria, we are seeking a Senior Advocate Leader to join our team in supporting families in the child protection system. The role involves leading a small team of non-legal advocates to deliver high-quality advocacy services.About the RoleThis full-time position is based at either our Bendigo or Shepparton office and will involve travel...

  • Office Manager

    7 days ago

    Bendigo, Australia Bendigo Health Full time

    Location: North West Region | Bendigo Job type: Not provided Organisation: Bendigo Health **Salary**: Salary not specified Occupation: Administration/Secretarial, Finance, Human Resources, IT and Telecommunications Reference: 15734 **Work in an environment that offers**: - A supportive environment for career progression and development - An ability to...

  • Aboriginal Advanced Case Manager

    4 days ago

    Bendigo, Australia Department of Justice and Community Safety Full time

    Ongoing full time opportunity based in Bendigo - Engage with the Loddon Mallee region Aboriginal Community - Salary range: $91,418 - $103,725 plus superannuation This is a prioritised role for Aboriginal and/or Torres Strait Islander peoples, who will be given priority consideration as per the special measures provision of the Equal Opportunity Act...