State Retail

6 months ago

Brisbane, Australia BeneFit Cosmetics Full time

**Position**:
Benefit Cosmetics is looking for a motivated, driven and energetic **State Retail & Education Manager.**

**About the Role**

Reporting to the Sales Director,
- Responsible for driving and delivering sales performance in retail partner stores (Myer and Sephora scope).
- Manage, coach, and motivate the field teams daily aiming for excellence of customer service and high-level productivity.
- Build and nurture a strong commercial relationship with our key field partners.

This role will be based in Queensland, reporting to our head office in Sydney.

**Job tasks and responsibilities**

**Retail**
- Ensure retail growth performance instore (product and services) and meet store and State targets
- Monitor KPIs and implement action plans with teams to ensure goals are met (animations, trainings, etc.)
- Build and maintain an excellent relationship with our main actors in store at Myer and Sephora
- Monitor stock to maintain healthy levels and consistently report to head office

**Management**
- Lead, coach, and motivate a team of Counter Managers, Beauty Advisors and Brow Experts
- Analyse individual and team results using the Benefit monitoring tools
- Actively participate in store activities leading by example
- Analyse region category performance and take strategic action to improve sell through in stores
- Manage, coordinate, and validate team rosters following company and industry awards regulations
- Responsible for the recruitment of vacant positions within the State

**Education**
- Identify training needs and address them liaising with the Head of Education
- Responsible for the instore training and upskilling of team members focusing on product knowledge, brow services, and sales methodology
- Coach instore team members with a mindset of “excellence of customer service”
- Participate actively in the roll out of retailer training plans to secure maximum participation (instore and online)

**Marketing / Merchandising**
- Roll out the Trade Marketing plan as per the guideline communicated to ensure successful sales dynamics on counter and strong product launches are executed
- Ensure all stores abide by merchandising recommendations for consistent brand image and awareness
- Ensure all counters are compliant with Hygiene practices as per the State Health Department regulations

**Experience, Attitudes, Skills and Knowledge**

**Work Experience**
- Proven Commercial experience and success across multi-site retail locations (required)
- At least 3 years of Team management - large teams (required)

**Attitudes**
- Energetic, passionate, and a keen sense for sales and loves to develop people
- Hands on personality, driven and committed to achieving goals
- Flexibility to work on weekends during peak periods (80% of the time spent in the field)
- Highly organised and good time management

**Skills**
- Exceptional people management & communication skills
- High level of experience and skills training and coaching
- Excellent written, communication and interpersonal skills

**Knowledge**
- Beauty Therapy qualifications (ideal)
- Computer literate (Excel, PowerPoint and Word)

**Profile**:
**8 KEY CHARACTERISTICS**

We look for team members with the following cultural characteristics:

- Committed
- Confident
- Energetic
- Enthusiastic
- Fun
- Passionate
- People Person
- Winning Attitude

If your personality profile and working experience matches the description above, forward an updated resume and a creative cover letter that tells us why we should consider you for this great Benefit Cosmetics opportunity

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