Salesforce Technical Lead

5 days ago

Perth, Australia Capgemini Full time

About Capgemini

Capgemini is a diverse collective of more than 330,000 strategic and technological experts based across more than 50 countries, partnering with world-renowned clients to transform and manage their businesses. We are dedicated to leveraging cloud, data, AI, connectivity, software, digital engineering, and platforms to address the entire breadth of their business needs. This passion drives a powerful commitment - to unlock the true value of technology.

Over the last 18 months, we have tripled our business in Australia and New Zealand, with over 3,300 team members devoted to helping clients get the future they want. _Now is the time to join our rapidly growing team who are at the forefront of finding new ways technology can help us reimagine what's possible, collecting unique career experiences with global brands and game-changing tech projects._

Let's talk about the team:
Our Digital Customer Experience (DCX) team partner with businesses to help them adapt and respond effectively to the challenges of a constantly changing world, this is done by delivering thought leading transformational solutions. We're also a Salesforce global strategic partner, one of the largest Salesforce partners in Australia, a leader in the Gartner magic quadrant for CRM and have received numerous Salesforce Innovation Awards.

Within our Salesforce team we are continually driving customer value, by leveraging the power of the World's #1 Digital Platform. Our focus areas are Multi Cloud, Digital Agility and Enterprise Integration and Deployment.

Let's talk about the role and responsibilities:
In this role, you have the unique opportunity to be a foundational member of a new start-up business, building the Perth Salesforce practice from the ground up. With sponsorship from our executive leadership, this opportunity will provide the freedom to explore new innovative solutions to meet a variety of unique business challenges -with the depth and breadth of experience from Capgemini, a global Salesforce leader. Your day-to-day activities will involve in a wide range of activities - from pre-sales through delivery - with access to experts to support and guide you along the way. As a self-starter, your curiosity and passion for the right solution will drive you. As a team leader in the practice, you will be instrumental in rapidly hiring our team and leading them to deliver great success.

Salesforce Technical Lead - (Associate Manager)

As a Salesforce Technical Lead, you'll work alongside a team of like-minded individuals within the Salesforce community and partner closely with our clients on a wide variety of collaborative and innovative engagements. You'll be:

- Supporting pre-sales activities: Understanding industry challenges, building and/or extending industry solution assets and demonstrating these to prospective customers.
- Contributing to the technology response to RFTs and proposals, impacting requirements and providing estimates for work packages
- Communicating and presenting ideas to others and driving outcomes that meet client requirements.
- Working with a Solution Architect and/or Technical Architect in deriving optimal solution in solving business challenges
- Managing the development team, both onshore and offshore, in delivering a Salesforce project
- Performing code reviews of the development team to ensure best practice and agreed standards are followed
- Be hands-on in complex Salesforce build work involving integration to other systems
- Developing proposal estimations and supporting sprint planning activities, including work estimation as part of delivering agile Salesforce projects
- Guiding the development team in using the latest Salesforce technology which may include Lightning, Apex, Platform Shield, Files Connect, Lightning Connect, Heroku, Platform Events and Salesforce DX.
- Working alongside a team of talented technical Salesforce people, knowledge sharing and supporting each other to help each other develop your expertise in Salesforce.

Let's talk about your capability and experience:
What we're looking for in this leadership role would be your:

- Deep technical knowledge in two or more Salesforce clouds (e.g., Sales, Service, Community/Experience, Marketing, Analytics, Commerce, Integration, IoT)
- Pre-sales experience preferred - in understanding business challenges, building/extending and presenting industry-specific solutions, and responding to RFTs and proposals. Comfortable presenting technology solutions, particularly as part of proposals and key project milestones.
- Excellent communications skills to liaise with all levels of stakeholders regarding practice and vendor capabilities - as well as managing stakeholder expectations
- Demonstrated understanding of underlying client business problems and the ability to develop Salesforce technology-enabled solutions that addresses their needs.
- Experience in leading the end-to-end design of Salesforce platform solutions with an und

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