Support Technician

6 months ago

Silverwater, Australia Position Partners Full time

**Role Overview**:
Aptella are looking for a Support Technician to join their team based in Silverwater. This is a full-time role reporting to the Support Services Manager. The primary objectives of this role are to provide support to customers in relation to service, hire and sales of GIS/Mapping, GPS, Total Station, Machine Control and Software solutions.

Ideally you have a background in Surveying or similar discipline and have a strong interest in technology.

**Key responsibilities will include**:

- Providing technical phone support
- Managing support Cases within Case Management Framework
- Field Support for Geospatial products and Machine Control products
- Internal Support for Field Services Team
- Assisting Pre-Delivery Team Leader in setting up Hire Equipment and Geo-Spatial deliveries
- Assisting Field Services Scheduler with field service requirements and scheduling
- Customer liaison to assist with delivery requirements and system setup.
- Delivery of Training to customers on Geospatial Products

**About you**:
To be successful in this role, you will have the following attributes:

- Experience with surveying practices, techniques and concepts
- Experience with survey data preparation and various software packages
- Background in GPS & 3D Machine Control
- Excellent communication and organisational skills.
- Strong attention to detail.
- Team oriented, excellent interpersonal skills and positive outgoing personality.
- Goal oriented, outcome focused, performance driven.
- Ability to build and manage relationships.
- Display a high degree of professionalism and positive attitude.
- Strong technical aptitude
- Able to work independently with mínimal direction.
- Ability to build and manage customer relationships and expectation.

**Why join us?**

**Aptella **is a company with an inclusive and collaborative working culture. With an 82% employee engagement rate, we are the place to work.

You will be working with evolving and emerging technology as well as great people who are very capable and passionate about what they do. Aptella believes in diversity of thinking so you will have the ability to make an impact no matter what role you are in.

**Aptella** provides continuous development for all employees, career progression, reward and recognition, flexible working days and hours, hybrid work (work from home and office), generous parental leave provisions, salary sacrificing benefits, travel and a wellness programme.

Aptella strives for excellent service delivery and taking pride in what we do. If you share these passions in your career, we would like to hear from you.

Aptella is an equal opportunity employer that values diversity - we acknowledge the vibrancy that a diverse workforce brings to enhance both our workplace culture and our service delivery. We encourage all suitably qualified applicants to apply.

  • Field Technician Manager

    7 months ago

    Silverwater, Australia Light & Wonder Full time

    Gaming: Welcome to the world of land-based gaming. At Light & Wonder, it’s all about the games, and our Gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe. Position Summary Job Summary: As the Technical Manager, Field Installations, you will be responsible for the scheduling of...

  • Technical Support Service Technician

    6 months ago

    Silverwater, Australia Position Partners Full time

    **Role Overview**: Aptella are seeking a dynamic and versatile Technical Support Service Technician to join their team based in Silverwater. This is a full-time role reporting to the Support Services Manager. In this role, you will be responsible for providing technical support both remotely from our office and on-site with our customers’ equipment. Your...

  • Field Service Technician

    6 months ago

    Silverwater, Australia Light & Wonder Full time

    Gaming: Welcome to the world of land-based gaming. At Light & Wonder, it’s all about the games, and our Gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe. Position Summary Job Summary: Field Service Technicians are responsible for providing a technical service to LnW gaming...

  • Field Service Technician

    7 months ago

    Silverwater, Australia Light & Wonder Full time

    Gaming: Welcome to the world of land-based gaming. At Light & Wonder, it’s all about the games, and our Gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe. Position Summary Gaming: Welcome to the world of land-based gaming. At Light & Wonder, it’s all about the games, and our...

  • Field Service Technician

    6 months ago

    Silverwater, Australia Position Partners Full time

    **Role Overview**: Aptella are currently seeking a Field Service Technician to join their team. This is a full-time permanent role be based at our branch in Silverwater.** **This role will report to the Field Services Manager and requires a high level of personal responsibility and autonomy to deliver quality services that maintain a positive customer...

  • Field Service Technician

    6 months ago

    Silverwater, Australia Position Partners Full time

    **Role Overview**: Aptella are currently seeking a Field Service Technician to join their team. This is a full-time permanent role be based at our branch in Silverwater.** **This role will report to the Field Services Manager and requires a high level of personal responsibility and autonomy to deliver quality services that maintain a positive customer...

  • Service Technician

    6 months ago

    Silverwater, Australia Onsite Rental Group PTY Ltd Full time

    **Introduction**: Onsite Rental Group is a national specialist equipment hire business that focuses on transparent and efficient hire solutions. We have over 30 years’ experience in this industry across a range of industries including mining, oil & gas, construction, industrial, infrastructure, government and defence. With 500+ employees across 35+...

  • Senior Laboratory Technician

    4 weeks ago

    Silverwater, New South Wales, Australia Bureau Veritas Group Full time

    About BVAQBVAQ is a leading partner to the food industry, supporting businesses with a wide range of analytical services and expertise. The company has a strong commitment to quality, with robust systems in place to ensure a world-class operation.The RoleWe are seeking an experienced Senior Laboratory Technician to join our team at our Kensington lab. As a...

  • Service Technician

    7 months ago

    Silverwater, Australia Onsite Rental Group PTY Ltd Full time

    **Introduction**: Onsite Rental Group is a national specialist equipment hire business that focuses on transparent and efficient hire solutions. We have over 30 years’ experience in this industry across a range of industries including mining, oil & gas, construction, industrial, infrastructure, government and defence. With 500+ employees across 35+...

  • Service Technician

    3 months ago

    Silverwater, Australia Onsite Rental Group PTY Ltd Full time

    **Introduction**: Onsite Rental Group is a national specialist equipment hire business that focuses on transparent and efficient hire solutions. We have over 30 years’ experience in this industry across a range of industries including mining, oil & gas, construction, industrial, infrastructure, government and defence. With 500+ employees across 35+...

  • Machine Control Systems Technician

    4 weeks ago

    Silverwater, New South Wales, Australia Position Partners Full time

    Aptella is seeking a skilled Machine Control Systems Technician to join their team in Silverwater, NSW.Job DescriptionWe are looking for a highly qualified and experienced technician to install, maintain, and repair machine control systems and equipment. This is a full-time permanent role that requires strong technical skills, excellent communication...

  • Electrical Engineering Technician

    4 weeks ago

    Silverwater, Australia CIS Computerised Imaging Services Pty Ltd Full time

    There is currently a vacancy in our Field Service Team for an experienced **Electrical Engineering Technician** in Sydney, New South Wales The main objective of this role is to provide technical support, service, repairs and manage the requirements of all our service contract customers related to medical imaging equipment, including CT, OPG and X-Ray. This...

  • Field Service Technician Specialist

    4 weeks ago

    Silverwater, New South Wales, Australia Position Partners Full time

    Job DescriptionAptella is seeking a Field Service Technician to join their team in Silverwater, NSW. This full-time permanent role will require you to work independently and deliver quality services that maintain a positive customer experience.Your primary responsibilities will include onsite installations of machine control systems, calibration and...

  • Asbestos Laboratory Technician

    2 months ago

    Silverwater, Australia ADE Consulting Full time

    **Job description** Sydney Laboratory Services is looking for an Asbestos laboratory technician to add to our Asbestos department based in Silverwater, Sydney. As part of the role, you will be conducting routine analysis in soil, bulk, and air samples, as well as assisting in maintaining the laboratory quality systems in our NATA accredited...

  • Field Service Technician

    3 months ago

    Silverwater, Australia Onsite Rental Group PTY Ltd Full time

    **Introduction**: Onsite Rental Group is a national specialist equipment hire business that focuses on transparent and efficient hire solutions. We have over 30 years’ experience in this industry across a range of industries including mining, oil & gas, construction, industrial, infrastructure, government and defence. With 500+ employees across 35+...

  • Geotechnical Technician

    2 months ago

    Silverwater, Australia ADE Consulting Full time

    Join ADE Consulting Group as a Geotechnical Technician and contribute to exciting residential, commercial/industrial and civil infrastructure projects. As part of our expanding Construction Materials Testing (CMT) Team, you will play a vital role in conducting field and laboratory testing across a broad range of test methods, ensuring compliance with...

  • Field Service Technician

    1 week ago

    Silverwater, Australia Cubic Corporation Full time

    Business Unit: Cubic Transportation Systems Company Details: When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people’s lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our...

  • Field Service Technician

    1 month ago

    Silverwater, Australia Cubic Corporation Full time

    Business Unit: Cubic Transportation Systems Company Details: When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people’s lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our...

  • Reliable Vehicle Technician

    4 weeks ago

    Silverwater, New South Wales, Australia Lube Mobile Full time

    At Lube Mobile, we have a qualified fleet of mobile mechanics operating across Australia. Since 1982, our team has provided high-quality vehicle services nationally.We offer ongoing training and backup support, a great team environment, and a commitment to safety that is second to none.As a reliable Vehicle Technician, you will be responsible for:Major and...

  • Field Service Technician

    8 months ago

    Silverwater, Australia Cubic Corporation Full time

    Business Unit: Cubic Transportation Systems Company Details: When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people’s lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our...