See more Collapse

Customer Service Officer

2 months ago


Murarrie, Australia ASSA ABLOY Full time

Join an iconic Australian Brand
- Forbes Top 100 innovative company
- Unlock an opportunity to work for ASSA ABLOY, we’re more than just locks

**About Us**

ASSA ABLOY is the global leader in access solutions, dedicated to satisfying end-user needs for security, safety and convenience. With offices in over 70 countries, we are represented in all major regions within both mature and emerging markets. In Australia, ASSA ABLOY has a manufacturing site which takes design concepts through to finished products for both the local and export market. Our iconic brands, such as Lockwood, Abloy, Whitco and Yale, are driven by innovation and have been recognised with ASSA ABLOY’s inclusion in Forbes’ Top 100 most innovative companies list on four separate occassions.

**About The Role**

This is an exciting time to join our business as we continue along our journey of ongoing expansion, change and transformation.

Join our National Team Team as a Customer Service Officer based in Murarrie Brisbane. Reporting to the Customer Service Coordinator, you will be responsible for providing exceptional customer support focusing on first contact resolution.

In this role you will be:

- Liaising with internal stakeholders to achieve desired outcomes
- Contributing to continuous improvement as well as achieving individual and team KPIs
- Keeping up-to-date on product and process knowledge
- Ensuring the prompt resolution of customer enquiries

**About you**

For you to be successful in this role, you will need:

- Excellent communication skills
- A “can do” attitude and a strong customer focus
- A highly motivated and an enthusiastic personality
- Good time management skills as well as excellent negotiation skills
- The ability to quickly reach an understanding of customers’ requirements and the ability to learn the technical/system aspects of the products we pride ourselves on

**Why work with us?**
- Opportunity to work for a large successful global organisation
- Ongoing learning and development to meet your professional development needs
- True career opportunities in the wider business with many and varied career pathways
- A supportive and accessible leadership team and a solid values platform that underpins who we are and how we operate

We encourage people from all gender identities, Aboriginal and Torres Strait Islander cultures, with disabilities and from culturally diverse backgrounds to apply. No unsolicited agencies please.

**We are the ASSA ABLOY Group**
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 61,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces - physical and virtual - safer, more secure, and easier to access. As an employer, we value results - not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions - supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.


We have other current jobs related to this field that you can find below


  • Murarrie, Australia Davidson Group Services Full time

    **About the Company** Our client is a boutique Queensland-owned utility service provider. Due to the ongoing growth of their business, were seeking helpful and efficient Customer Service Officers. All positions will be offered to commence immediately on a temporary basis, with the potential for permanency. **About the Role** As a **Customer Service...


  • Murarrie, Australia Davidson Group Services Full time

    **About the Company** Our client is a boutique Queensland-owned utility service provider. Due to the ongoing growth of their business, were seeking helpful and efficient Customer Service Officers. All positions will be offered to commence immediately on a temporary basis, with the potential for permanency. **About the Role** As a **Customer Service...


  • Murarrie, Queensland, Australia Davidson Group Services Full time

    About the CompanyOur client is a boutique Queensland-owned utility service provider. Due to the ongoing growth of their business, were seeking helpful and efficient Customer Service Officers. All positions will be offered to commence immediately on a temporary basis, with the potential for permanency.About the RoleAs a Customer Service Officer, you will take...


  • Murarrie, Australia Daikin Full time

    About the role Reporting to Customer Service Team Leader, Daikin Australia is looking for a permanent full time Customer Service Officer who will process and manage internal sales and issues relating to the allocation and delivery of the Daikin products but not limited to: - Prepare & capture sales order details into SAP system platform. - Maintain...


  • Murarrie, Australia QML Pathology Full time

    Customer Service Officer **Job reference**: #10030**Brand**:QML Pathology**Location**: 11 Riverview Place, Murarrie QLD 4172 (QML Pathology)**Work type**: Permanent Full time role of 38 hours a week**Schedule**: Positions cover shifts 24 hours a day, seven days per week as required**About **us** - QML Pathology is part of Healius Limited, one of Australia's...


  • Murarrie, Australia QML Pathology Full time

    Customer Service Officer **Job reference**: #10293**Brand**:QML Pathology**Location**: 11 Riverview Place, Murarrie QLD 4172 (QML Pathology)**Work type**: Part Time (Permanent) 30.00 hours per week**Schedule**: Positions cover shifts 24 hours a day, seven days per week as required**About **us** - QML Pathology is part of Healius Limited, one of Australia's...


  • Murarrie, Australia QML Pathology Full time

    Customer Service Officer **Job reference**: #3477**Brand**:QML Pathology**Location**: 11 Riverview Place, Murarrie QLD 4172 (QML Laboratory)**Hourly Rate**: $25.6139**Work type**: Full Time (Permanent) hours per week**Schedule**: Positions cover shifts 24 hours a day, seven days per week as required**About** **us** - QML Pathology is part of Healius’...


  • Murarrie, Queensland, Australia QML Pathology Full time

    Customer Service OfficerJob reference: #10030Brand:QML PathologyLocation: 11 Riverview Place, Murarrie QLD 4172 (QML Pathology)Work type: Permanent Full time role of 38 hours a weekSchedule: Positions cover shifts 24 hours a day, seven days per week as requiredAbout us**- QML Pathology is part of Healius Limited, one of Australia's leading healthcare...


  • Murarrie, Queensland, Australia QML Pathology Full time

    Customer Service OfficerJob reference: #10293Brand:QML PathologyLocation: 11 Riverview Place, Murarrie QLD 4172 (QML Pathology)Work type: Part Time (Permanent hours per weekSchedule: Positions cover shifts 24 hours a day, seven days per week as requiredAbout us**- QML Pathology is part of Healius Limited, one of Australia's leading healthcare companies,...


  • Murarrie, Queensland, Australia Daikin Full time

    About the roleReporting to Customer Service Team Leader, Daikin Australia is looking for a permanent full time Customer Service Officer who will process and manage internal sales and issues relating to the allocation and delivery of the Daikin products but not limited to:Prepare & capture sales order details into SAP system platform. Maintain accurate and...


  • Murarrie, Australia Capital SMART Full time

    Work 8-4pm Monday-Friday No weekends! - Uniforms, discounted tools & parts and, regular team incentives. - Join a supportive and engaging workplace where we help each other to succeed. Capital SMART is still leading the way in small to medium accident repair technology! We’re proud of our strong partnerships and growth that continues to be enabled by our...


  • Murarrie, Queensland, Australia QML Pathology Full time

    Customer Service OfficerJob reference: #3477Brand:QML PathologyLocation: 11 Riverview Place, Murarrie QLD 4172 (QML Laboratory)Hourly Rate: $25.6139Work type: Full Time (Permanent) hours per weekSchedule: Positions cover shifts 24 hours a day, seven days per week as requiredAboutus QML Pathology is part of Healius' Pathology division, one of Australia's...


  • Murarrie, Queensland, Australia ASSA ABLOY Full time

    Join an iconic Australian Brand Forbes Top 100 innovative company Unlock an opportunity to work for ASSA ABLOY, we're more than just locksAbout UsASSA ABLOY is the global leader in access solutions, dedicated to satisfying end-user needs for security, safety and convenience. With offices in over 70 countries, we are represented in all major regions within...


  • Murarrie, Australia QML Pathology Full time

    Customer Service Officer **Job reference**: #7149**Brand**:QML Pathology**Location**: 11 Riverview Place, Murarrie QLD 4172 (QML Pathology)**Work type**: Full Time (Permanent) 38 hours per week**Schedule**: Positions cover shifts 24 hours a day, seven days per week as required**About** **us** - QML Pathology is part of Healius Limited, one of Australia's...


  • Murarrie, Queensland, Australia QML Pathology Full time

    Customer Service OfficerJob reference: #7149Brand:QML PathologyLocation: 11 Riverview Place, Murarrie QLD 4172 (QML Pathology)Work type: Full Time (Permanent) 38 hours per weekSchedule: Positions cover shifts 24 hours a day, seven days per week as requiredAboutus QML Pathology is part of Healius Limited, one of Australia's leading healthcare companies,...


  • Murarrie, Australia ARG Workforce Full time

    Murarrie location - Permanent position - Exceptional training & support **Company**: Here's your chance to join the ranks of one of Australia's top-tier food wholesalers, serving esteemed clients such as Woolworths, Coles, and Costco. Take the leap into an exciting opportunity where your skills will thrive and your contributions will make a significant...


  • Murarrie, Australia ACT Logistics Full time

    ACT Group of Companies is a leader in IT Asset Disposition providing high-security data sanitisation services as well as installation, decommissioning, and remarketing of ICT equipment. An opportunity has arisen for a Full Time Customer Support Representative to join our team based in Murarrie. You will be responsible for providing timely customer support...


  • Murarrie, Queensland, Australia ACT Logistics Full time

    ACT Group of Companies is a leader in IT Asset Disposition providing high-security data sanitisation services as well as installation, decommissioning, and remarketing of ICT equipment.An opportunity has arisen for a Full Time Customer Support Representative to join our team based in Murarrie. You will be responsible for providing timely customer support to...


  • Murarrie, Australia Healius Full time

    About the role We are seeking an individual who is highly motivated to become part of a passionate and engaged team. Your key responsibilities will include, but not be limited to, the following: Communication with medical staff, both onsite and off-site  Answering enquiries, coordinating courier and medical centre collections, pathology results...


  • Murarrie, Queensland, Australia Healius Full time

    About the role We are seeking an individual who is highly motivated to become part of a passionate and engaged team. Your key responsibilities will include, but not be limited to, the following: Communication with medical staff, both onsite and off-site Answering enquiries, coordinating courier and medical centre collections, pathology results...