Sales and Customer Relationship Consultant

1 week ago


Blackburn, Australia Benetas Full time

**Sales and Customer Relationship Consultant**:

- Exciting opportunity for a true Sales professional in a leading not for profit, values-based organisation
- Permanent part-time role working 5 days 5 hours per week with hybrid / flexible work arrangements available
- Great working environment and salary packaging benefits

**What YOU do matters**
- Are you looking to do something that matters? At Benetas, you’ll be part of a diverse, engaging and collaborative culture that is guided by our values of respect, responsibility, community and spirit. Join us and make a difference
- Benetas is looking for an experienced individual for the position of Sales and Customer Relationship Consultant. This role helps older Australians and their families in the transition into residential aged care.
- The Sales and Customer Relationship Consultant helps potential residential aged care clients and their families navigate the residential admissions process from ‘warm lead’ to accommodation approval into our Residential Aged Care Homes. The role helps the business to achieve bed-fill and revenue targets for our Residential Services division.
- Working in a small team, responsibilities include working closely with potential residential clients and their families to take them through from initial enquiry to onboarding into Benetas’ Residential Aged Care Homes - supporting families through the complex Residential aged care process; and conducting Residential pre-admission assessments, in collaboration with relevant stakeholders.

**Your day to day activities include**:

- Assisting with the achievement of Benetas Residential Aged Care occupancy rates to achieve Benetas financial targets;
- Delivering a great customer experience to those looking to navigate the aged care system and considering Benetas;
- Providing guidance to help customers understand the financial aspects of aged care; and
- Building strong relationships with residential managers in our aged care homes.

**To thrive in the role you will have**:

- Prior experience in sales and/or customer service roles
- Financial and commercial acumen with demonstrated attention to detail
- High empathy and emotional intelligence
- Able to build trust and show integrity
- Demonstrated success in building strong networks and maintaining effective relationships to ensure strong sales outcomes
- Show care by listening carefully, seeking feedback and being customer service driven
- Ability to solve problems by being collaborative, creative and analytical
- Negotiation and problem solving skills
- Demonstrable evidence of high level verbal and written communication skills
- Strong IT capability including CRM, Microsoft Office and other operating systems
- Demonstrated experience working in complex environments as part of a multidisciplinary team and ability to juggle competing priorities while fostering effective working relationships

**As a valued employee your experience matters, look forward to**:

- Being part of a trusted team within a supportive community
- Proudly being part of a business that values Respect, Responsibility, Community, and Spirit
- Engaging in meaningful work with a strong commitment to customer experience
- A competitive salary (with salary packaging and meal & entertainment benefits)
- A dedicated L&D team and learning culture putting you in the driver’s seat of your ongoing professional and personal development

**About Benetas**
- Benetas is a leading not for profit organisation dedicated to actively working with older Victorians to live their best life. We care about our people’s health and wellbeing, and invest significantly in their development. Benetas is a recognised leader in Gender Equality, and has obtained the Employer of Choice citation consecutively since 2006.

**Keen to join us?**
- For a confidential discussion, please get in touch with Danielle Young on 0499 701 259



  • Blackburn, Australia Benetas Full time

    **Sales and Customer Relationship Consultant**: - **Exciting opportunity for a true Sales professional in a l**eading not for profit, values-based organisation**: - **Permanent full-time with hybrid / flexible work arrangements available**: - **Great working environment and salary packaging benefits** **What YOU do matters!** - Are you looking to do...


  • Blackburn, Australia Henry Schein One Full time

    Henry Schein One (HSO) provides a multitude of services in the dental sector. With Henry Schein one we work with two dental practice management systems; EXACT (Software of Excellence) which is server based and Dentally which provides cloud based online dental practice management software that helps thousands of dental practices and professionals. At HSOne,...


  • Blackburn, Australia Techniplan Full time

    **COMPANY DESCRIPTION** A National well-established Physical Gold Dealer with a reputation of high standard customer service, product knowledge and delivery of physical precious metals products such as Gold & Silver. **THE POSITION** The position will include you to consult and guide the customers through their buying or selling experience of precious...


  • Blackburn, Australia Henry Schein One Full time

    **Who we are** Henry Schein One provides leading online dental practice management software to thousands of dental professionals. We are shaping the future of how millions of patients interact with their dental practice. We aim to solve tough, real-world problems by continuously innovating in the product space. **Overview of role** Working closely with...

  • Technical Consultant

    2 weeks ago


    Blackburn, Australia Allegion Full time

    Creating Peace of Mind by Pioneering Safety and Security At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Overtur Customer Success Lead Overtur is a...


  • Blackburn, Australia Outdoor Living Direct Full time

    Mature applicants welcome. Outdoor Living Direct in Blackburn is currently looking for a casual sales consultant to join our dedicated team to fulfil their potential selling outdoor furniture and homewares as well as providing superior customer service that Outdoor Living Direct have been renowned for. The successful applicant will be a people person with...


  • Blackburn, Australia The Salvation Army Full time

    Number of Positions Available: 1 - Start your career with The Salvation Army today! - We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies. - ABOUT US - The Salvation Army is one of Australia’s...


  • Blackburn, Australia Henry Schein One Full time

    **Who we are**: Our vision is simple. We use technology to drive the health and well-being of patients in our markets around the world. Henry Schein One is the global leader in providing dental practice management software and marketing solutions to dentists and dental professionals. Part of the Henry Schein Group and with a presence across Europe,...


  • Blackburn, Australia Henry Schein One Full time

    Our vision is simple. We use technology to drive the health and well-being of patients in our markets around the world. Henry Schein One is the global leader in providing dental practice management software and marketing solutions to dentists and dental professionals. Part of the Henry Schein Group and with a presence across Europe, Australia, and New...

  • Account Executive

    1 week ago


    Blackburn, Australia Henry Schein One Full time

    **About Us** In 2019, we became Henry Schein One Australia (HSO), a team of software experts and business coaches leading the future of the dental software industry. We were founded in New Zealand in 1988 as Software of Excellence and expanded internationally and established offices in Australia, the UK, and the Netherlands. We became a Henry Schein company...


  • Blackburn, Australia Fletchers Full time

    SALES PA Fletchers, one of Melbourne’s leading real estate firms, is seeking a Sales Personal Assistant (PA) who is self-motivated, organised and positive in nature, with an ability to build relationships with existing and potential clients. In this role you will be supporting one of Melbourne’s top agents a director in our Blackburn office and will...

  • Sales Manager

    6 days ago


    Blackburn, Australia Henry Schein One Full time

    **Who we are** Henry Schein One provides leading online dental practice management software to thousands of dental professionals. We are shaping the future of how millions of patients interact with their dental practice. We aim to solve tough, real-world problems by continuously innovating in the product space. **Overview of role** We are looking for a...


  • Blackburn, Australia The Salvation Army Full time

    Number of Positions Available: 1 - Start your career with The Salvation Army today! - We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies. - ABOUT US - The Salvation Army is one of Australia’s...


  • Blackburn, Australia Sharp & Carter Full time

    $60,000 - $65,000 + Super | Permanent Full-Time - Excellent management and vibrant culture located in Blackburn - Opportunities to grow and develop your career into how YOU want! **Responsibilities** Your duties will include but not be limited to; - Offering a wide range of support to existing business clients - Processing returns and claims - Order...

  • Sales Representative

    2 months ago


    Blackburn North, Australia EZSTEEL PTY LTD Full time

    EZSTEEL Our company is a leading light-gauge steel framing manufacturer based in Blackburn North, Victoria. We are one of the most experienced steel framing solutions suppliers. We have the experience of designing, fabricating, installing and maintaining residential and commercial buildings. We have finished hundreds of jobs including apartments,...


  • Blackburn, Australia Belle Property Full time

    Sales - Experienced Salesperson Blackburn, VIC Belle Property Blackburn has built its reputation on the provision of customer service excellence and outstanding results. Our team strive to consistently deliver accountable results for our clients with total integrity and transparency. We are now accepting applications from professional and...


  • Blackburn, Australia Belle Property Full time

    Sales - Experienced Salesperson Blackburn, VIC Belle Property Blackburn has built its reputation on the provision of customer service excellence and outstanding results. Our team strive to consistently deliver accountable results for our clients with total integrity and transparency. We are now accepting applications from professional and ambitious...


  • Blackburn, Australia Belle Property Full time

    **Blackburn, VIC**: Belle Property Blackburn has built its reputation on the provision of customer service excellence and outstanding results. Our team strive to consistently deliver accountable results for our clients with total integrity and transparency. To be considered you MUST have previous real estate sales experience and speak...


  • Blackburn, Australia Coles Supermarkets Full time

    From small everyday moments to larger-scale changes unique to a business like ours, as a Retail Leader, you’ll really see the difference your work makes every day. Whether you’re in a distribution centre, a bakery, in-store or on the road, you’re an important part of an Aussie icon at the heart of the nation. **About the role**: Reporting to the Store...

  • Customer Service

    2 months ago


    Blackburn, Australia Lawrence & Hanson Full time

    Join Australia's most recognised Solar B2B distribution business - Dynamic role encompassing customer service & category coordination - Based at our Blackburn office - onsite parking and close to public transport **About us** Solar + Solutions, is one of Australia’s leading Business to Business distributors of solar and renewable products and services. We...