Key Account Coordinator

1 week ago

Seven Hills, Australia Absolute Essential Trades Full time

**Seven Hills location**:

- **Full-time, Monday to Friday**:

- **8am-4pm (includes 30 minutes' lunch break)**:

- **Depending on experience, remuneration is above award wage**

Your role will be providing administrative coordination to our technicians for a major key client including monthly billing / accounts ensuring efficient and accurate handling of a variety of responsibilities. To be successful in this role, you will need the ability to multi-task, prioritise your workload and be super organised. We are looking for a long-term trustworthy team player who is able to work independently and take initiative, has an eye for detail, great time management skills and is experienced in providing top quality service to our experienced team and our amazing customers. You will be working independently and have communication with the team over the phone in our downstairs office area. Training will be available either face to face or online including tutorials and a willingness to set up your work space is necessary.

**Duties include**:

- Managing a single large customer with sites across Melbourne and Sydney metro and regional areas.
- Formatting quotes and sending them off;
- Handling customer purchase orders;
- Liaising with customers and suppliers;
- Scheduling jobs;
- Handling our 1300 number where required;
- Taking calls from our technicians and assisting them with their enquiries;
- Completing customer and system paperwork;
- Keeping up-to-date routine maintenance records;
- Maintain strong working relationships with both key external partners and management; and
- Any ad hoc administrative tasks as provided by management.

**To be successful in this role, you will need**:

- Relevant experience required in other administrative / coordination roles or within the plumbing or Fire Protection industry desirable;
- Patience, initiative and organisation skills with a willingness to go the extra mile;
- High level of attention to detail and accuracy skills;
- Be able to type;
- Strong verbal and written communication skills;
- High level of professionalism and client servicing skills;
- Strong Verbal and Written communication;
- Ability to complete tasks within working time frame;
- A minimum of 3 years in a similar role and environment; and

**Salary**: $47,425.16 - $88,947.80 per year

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Seven Hills, NSW 2147: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- administration: 3 years (required)

Work Authorisation:

- Australia (preferred)

Work Location: In person

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