Strategy Manager

6 days ago

Sydney, Australia NSW Department of Customer Service Full time

**Clerk Grade: DCS Clerk Grade 11/12 (The package includes a base salary starting at $145,378 - $168,130 plus employer’s contribution to superannuation and annual leave loading)**

**Employment Type: Temp Maternity cover for 11 months till 20th Oct 2025, full-time opportunity**

**Sydney based, Hybrid work culture**

**About you**:

- In depth knowledge in the development and execution of ICT & Digital Strategies and Operating models
- Customer focused & detail orientated
- An agile practitioner, abreast of modern ICT & Digital technologies, patters and architecture
- Experienced in managing complex stakeholder relationships at strategic and operational levels

**About the role**:
Working as part of a small team at the centre of NSW government, you will engage with Agencies and Departments across the sector to help uplift their digital maturity through the development, implementation, and enhancement of ICT & Digital Strategies.

You will be well versed in the development of strategic plans and roadmaps, and able to coach and influence senior executives in building and maintaining Digital strategies to drive business value and clear outcomes.

Through extensive engagement with senior ICT & Digital leaders across NSW government you will form a deep understanding of their Digital maturity, focus areas and business drivers and use this insight to feed into the NSW Digital Strategy and roadmap refresh.

You will identify key stakeholders across agencies and develop strategic relationships with strategy teams and senior digital experts, maintaining a regular cadence of engagement to drive alignment with the missions outlined in the NSW Digital Strategy. Working with agencies you will identify new commitments supporting the strategy and case-studies which may be used to demonstrate the successful delivery of the strategy objectives.

**Your main responsibilities will include**:

- Manage the annual the refresh of commitments, case studies and progress updates for the NSW digital strategy
- Build and maintain strong relationships with strategy teams from across NSW
- Prepare and present accurate and relevant strategic plans, briefings notes, options papers and reports for the Executive to support informed decision making while adapting to changing priorities, and dealing simultaneously with a wide range of highly complex issues in a fast-paced and high-volume environment.
- Lead and conduct research and analysis in industry trends and customer needs, to develop and implement a business development strategy that contributes to innovation, increased service adoption and improves customer satisfaction and supports the evolution of the Branch and Digital NSW strategy.

**Who we are**:
We are uniquely positioned at the centre of government, able to provide insight, advice and influence through strategy, architecture, investment, assurance and transformation services. Driving digital change in NSW.

We are the front-door to Digital, working across all Departments and Government agencies to capture and align ICT & Digital strategies. We manage the Whole of Government investment pipeline, helping agencies navigate funding pathways and prioritising investments across the sector.

We help agencies deliver on their investment roadmaps, we give agencies and departments support in navigating the complexity of government and provide policy, tools, standards and guidance to create user-centred digital services, uplift their Digital maturity and provide Assurance to their product delivery. We celebrate the success of the digital products we enable, promoting, advocating and encouraging the adoption of horizontal government services.

Our Branch provides a catalogue of services to help Customers achieve their digital ambitions and signposts access to the wider services from Digital NSW. The Customer success team promote and encourage adoption of those services, providing simplified access and timely reporting of service performance. We advocate for funding for Digital investment supporting sector-wide uplift in Digital maturity.

Salary Grade 11/12, with the base salary for this role starting at $145378 base plus superannuation

**Closing Date: 09:59 am, 10th Jan 2025**

**Careers at Department of Customer Service**
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

**Belong in our diverse and inclusive workplace**

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

**For more information, please visit**

Information on some of the different types

  • Strategy Manager

    6 months ago

    Sydney, Australia Bluefin Resources Full time

    $180 base + super - Sydney, CBD + WFH - Provide strategic insights and thinking to corporate and business unit strategy **Job Title: Strategy Manager** - Salary: $180k + super - Location: Sydney CBD + WFH - provide strategic insights and thinking to corporate and business unit strategies **Position Overview**: **Key Responsibilities**: - Develop, manage,...

  • Strategy Manager

    3 months ago

    Sydney, Australia Xero Full time

    Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of...

  • Strategy Manager

    6 months ago

    Sydney, Australia Aon Corporation Full time

    Posting Description: - Use your experience in Consulting and insurance to Aon - Fantastic opportunity to develop your career even further - Work with an Asia-Pacific based team **Strategy Manager | Sydney** We are seeking an experienced Strategy Manager to join our Aon Strategy and Technology Group (STG) based in Sydney. Aon STG transforms how...

  • Manager - Strategy

    6 months ago

    Sydney, Australia Kenbury Consulting Full time

    **Job Information**: Industry - Consulting FirmWork Experience - 4-5 yearsCity - SydneyState/Province - New South WalesCountry - AustraliaZip/Postal Code - 2000Number of Positions - 1- Strategy team - Manager level - Energy Transition focused Company: Join a dynamic and rapidly expanding consulting firm committed to driving the transition to a net-zero...

  • Strategy Manager

    6 months ago

    Sydney, Australia Aon Full time

    Use your experience in Consulting and insurance to Aon Fantastic opportunity to develop your career even further Work with an Asia-Pacific based team Strategy Manager | Sydney We are seeking an experienced Strategy Manager to join our Aon Strategy and Technology Group (STG) based in Sydney. Aon STG transforms how consultancy services are provided to...

  • Strategy Manager

    4 months ago

    Sydney, Australia University of New South Wales Full time

    **Job no**: 526822 **Work type**: full time **Location**: Sydney, NSW **Categories**: Strategy - Employment Type: Full Time (35 hours per week) - Duration: Fixed Term Role - 6 months - Remuneration: $143K - $162K total package (inclusive of super, Level 8) - Location: Kensington NSW (Hybrid Flexible Working) **About UNSW** UNSW isn’t like other places...

  • Strategy Manager

    6 months ago

    North Sydney, Australia Zurich Insurance Full time

    **A new adventure awaits** How does 5 weeks leave per year, an impactful career that you’ll truly love, and working for a great organisation that empowers wellbeing sound like to you? At Zurich we’re on a journey towards a brighter futureA brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers...

  • Strategy Manager

    4 weeks ago

    Sydney, Australia Tal Services Limited Full time

    Company DescriptionWelcome to This Australian Life. From the millions of Australians we protect, to those that make it happen every day at TAL, people really are what we’re all about. We want to grow with you. Achieve with you. And support you to do your best work. That's why we're focused on developing leadership, promoting diversity, rewarding...

  • Strategy Manager

    6 months ago

    Sydney, Australia Val Morgan Full time

    **Strategy Manager** **Job no**: 494293 **Work type**: Full time **Location**: Sydney, NSW **Categories**: Marketing and Research, OOH **Who Are We?** Val Morgan Group is a multi-platform media company that extends across Australia and New Zealand. With a network of screens across Cinema, Digital and Out-of-Home, we deliver unique advertising...

  • Strategy Manager

    1 month ago

    Sydney, Australia Tal Services Limited Full time

    Company DescriptionWelcome to This Australian Life. From the millions of Australians we protect, to those that make it happen every day at TAL, people really are what we’re all about. We want to grow with you. Achieve with you. And support you to do your best work. That's why we're focused on developing leadership, promoting diversity, rewarding...

  • Strategy Manager

    8 months ago

    North Sydney, Australia Zurich Insurance Full time

    A new adventure awaits- We are on an exciting journey at Zurich and we are looking for a dynamic and driven leader to join this exciting and bold journey to contribute to our transforming business.- This exciting adventure will drive positive impact. So, if you want to be part of a values led organisation, that is a leader in the insurance industry with a...

  • Designer

    6 months ago

    Sydney, Australia CRM Strategy Full time

    Our mission is to become Australia’s premiere independent CRM/CX consultant, using best-in-class technology to solve complex business challenges. We’ve been the CRM space for over 26 years and are expanding our business to encompass new technology solutions to grow our capacity to serve a broader range of clients and provide them with deeply integrated...

  • Manager, Strategy

    6 months ago

    Sydney, Australia ING Group Full time

    Manager, Strategy & Planning Reporting to the Strategy & Performance Lead, the Manager, Retail Planning and Strategy, plays a key role in the Retail Bank, providing support and an integrated view across Retail business activities and performance. The role is responsible for contributing to strategy and business planning, prioritisation of change...

  • Property Investment Advisor

    6 months ago

    Sydney, Australia Pointer Strategy Full time

    **Overview**: - West Sydney office location (on-site). - Bustling and energetic work environment of dedicated sellers. - Receive inbound leads from SDRs and close deals on property investment opportunities. - Opportunity to earn big $$ with a generous commission structure - Average performer taking home $200,000 +. Looking for top-quality closers who are...

  • Manager, Strategy

    6 months ago

    Sydney, Australia ING Full time

    Reporting to the Strategy & Performance Lead, the Manager, Retail Planning and Strategy, plays a key role in the Retail Bank, providing support and an integrated view across Retail business activities and performance. The role is responsible for contributing to strategy and business planning, prioritisation of change initiatives, undertaking deep dives and...

  • Management Consultant

    3 months ago

    Sydney, Australia BC Strategy Pty Ltd Full time

    Achieve greater efficiency and solve organisational problems for the clients of BC Strategy and assist in the improvement of operational systems, methods and operational procedures. The role of Management Consultant supports the delivery of BC Strategy’s projects with both external and internal stakeholders and clients. This position specifically includes...

  • Test Strategy Manager

    4 weeks ago

    Sydney, New South Wales, Australia Pyramid Global Technologies Full time

    About the role of a Test Strategy Manager at Pyramid Global Technologiesa) With 4-6 years of experience as a lead in data warehouse testing, you will oversee test strategy development.b) Evaluate tools to ensure they meet project requirements.c) Provide project estimation by analyzing project needs.d) Develop strategies for risk mitigation and stakeholder...

  • Strategy Manager

    3 months ago

    Sydney, Australia Domain Group Full time

    A great opportunity for a Strategy Manager to join our small team of former MBB consultants in an organisation that’s small enough to be personal but where there is an opportunity to have an outsized impact on the market with sizeable commercial levers to pull. We have the opportunity and appetite to grow. The role will have a remit to work across the...

  • Strategy Manager

    6 months ago

    Sydney, Australia Qantas Airways Limited Full time

    Challenge yourself and take the next step in your strategy and consulting career - Opportunity to join a leading brand in Qantas and to shape our Qantas Loyalty business strategy - Permanent position based at our Head Office in Mascot Qantas Loyalty is a high performing business with a history of launching exciting new brands and services that make a...

  • Strategy Implementation Manager

    8 months ago

    Sydney, Australia nbn™ Full time

    Job Expectations An exciting opportunity presents itself at nbn as a Strategy Implementation Manager reporting to the Executive Manager Strategy Implementation. A bit about your role As the Strategy Implementation Manager, you will identify and implement opportunities that deliver the SEO strategy. In addition, this role will see you strengthen business...