Complex Case Manager

6 months ago

Adelaide Region SA, Australia DFP Recruitment Services Full time

**Job description**:
DFP Recruitment is seeking several Clinical Complex Case Managers to join our client. We have over 10 positions in Brisbane, Sydney, Adelaide, Melbourne and Canberra.

This Federal Government Department delivers government programs to support Military Veterans and their families. They are currently seeking experienced Case Managers (Social Worker, Mental Health Registered Nurse, Psychologist, and Occupational Therapist) to join their Triage and Connect Intake Team in a full-time capacity on an initial 12 month contract.

Triage & Connect provides an access point for Military Veterans and their families to services and supports available through this Government Department. The Team provides short-term case management to clients who may present with mental health acuity and associated risk of harm to self and others, as well as a range of psychosocial needs. Referrals to the Team come from internal and external stakeholders and all case management support is delivered by telephone.

**The role**

You will be responsible for the assessment and risk management of clients referred for support in relation to mental illness, unmet psychosocial needs and challenges navigating the Departmental processes. You will work as a member of an established national team of clinical and non-clinical staff and will be responsible for:

- Providing short-term, evidence based and trauma-informed clinical case management to a caseload of clients identified with complex health and/or multiple psychosocial needs.
- Engaging with clients utilising a clinical lens in order to assess needs and risk and to establish responsive case plans which link clients to identified services and supports.
- Assessing and responding to risk on an ongoing basis. This may include escalating for emergency support when necessary, in line with Departmental protocols.
- Liaising with internal and external stakeholders in order to develop strong support networks for clients.
- Maintaining case records according to Departmental standards and collating and analysing data from client records.

On a rotating basis you will also be rostered on as Duty Officer for the Team. The Duty Officer role responds to urgent client needs, particularly risk of harm to self and others. You will also be rostered to assist with the Team’s phone.

**To be successful you must have the following**:

- Qualification as a Social Worker, Psychologist, Mental Health Registered Nurse, or Occupational Therapist with registration (or eligibility) with the relevant professional body.
- Frontline experience in assessing and responding to clients with complex mental health presentations, including acuity and risk of harm to self or others.
- Experience in short-term case management of a case load of clients with complex health and/or multiple psychosocial needs via assessment, case planning, and referral to appropriate supports.
- Strong time management skills, flexibility, and responsiveness in a fast paced environment and the ability to work independently.
- Demonstrated IT skills and the ability to navigate multiple IT systems.
- ** Australian Citizenship.**

**You will receive**:

- Competitive hourly rate of $60 p/h + super
- Potential opportunities in the near future to be appointed directly with the Department
- Ongoing training and development

Note: You may be required to provide evidence of your COVID-19 vaccination status.

  • Complex Case Manager

    6 months ago

    Adelaide Region SA, Australia HAYS Full time

    Opportunity to join a passionate and highly professional specialist team **Your new company** This highly regarded federal government service provider is responsible for the provision of care and support for veteran and defence force members, communities and their families. You will work as part of an Australian wide team, addressing a spectrum of needs...

  • Aps 6 Complex Case Manager

    4 months ago

    Greater Adelaide SA, Australia Department of Veterans' Affairs Full time

    Salary Range: $97,735 - $110,982 + Attractive Superannuation The Coordinated Client Support Branch is looking for motivated, resourceful, supportive and agile people to take up the role of Complex Case Manager within the Coordinated Client Support Branch. The Coordinated Client Support (CCS) Branch manages a range of programs and services to assist...

  • Aps 6 - Complex Case Manager

    6 months ago

    Greater Adelaide SA, Australia Department of Veterans' Affairs Full time

    Location: Adelaide, SA - Contact Officer: Damian Harvey (08) 8290 0429 APS 6 - Complex Case Officer, Debt Management Unit (DMU) in Adelaide. The main function of the Complex Case Officer is to: - Prepare briefs & submissions for the Repatriation Commission - Provide strategic & operational leadership - Participate in the Income Support Adelaide Leadership...

  • Case Manager

    6 months ago

    Adelaide Region SA, Australia HAYS Full time

    Coordinate end-to-end management of cases, manage risks, prioritise matters **Your new company** **Your new role** Responsibilities may include: - Undertaking end to end case management activities, sometimes on complex cases - Attending conferences, conciliations and hearings - Preparing documents detailing resolution options and outcomes **What you'll...

  • Aps6 Complex Case Manager

    6 months ago

    Greater Adelaide SA, Australia Department of Veterans' Affairs Full time

    Salary Range: $93,976 - $106,713 + Attractive Superannuation The Coordinated Client Support Branch is looking for motivated, resourceful, supportive and agile people to take up the role of Complex Case Manager (APS6) within the Coordinated Client Support (CCS) Branch. The CCS Branch manages a range of programs and services to assist vulnerable clients to...

  • Aps6 Case Manager

    6 months ago

    Adelaide Region SA, Australia DFP Recruitment Services Full time

    **Job description**: Our client is currently seeking an APS6 Case Manager to join the team within a Federal Government Agency based in the Adelaide CBD. **Responsibilities may include but are not limited to**: - Undertaking case management of complex AAT matters and analysing to develop options for early resolution. - Obtaining necessary information and...

  • Case Manager

    6 months ago

    Adelaide Region SA, Australia UnitingSA Full time

    **Role Overview**: **Key Responsibilities** - Deliver case management services aligned with the UnitingSA framework for homelessness. - Offer goal-oriented services to meet client and customer needs. - Manage referrals, assess needs, and provide appropriate services. - Respond to client enquiries and address complaints. - Facilitate linkages and referrals to...

  • El1 Assistant Director

    6 months ago

    Adelaide Region SA, Australia DFP Recruitment Services Full time

    **Job description**: Our client is currently seeking an EL1 Assistant Director - Case Management to join the team within a Federal Government Agency based in the Adelaide CBD. The position is an important team leadership position within the Agency and will have delegated authority and responsibility to resolve issues and risks across wide-ranging...

  • Case Manager

    6 months ago

    Adelaide Region SA, Australia QBE Full time

    Primary Details Time Type: Full time Worker Type: Employee Case Manager - SI/Comcare The Opportunity- Make a positive difference supporting our customers.- Competitive salary + bonus + benefits + hybrid working- Permanent role with career development prospects. Your new role This is an exciting opportunity to join us at QBE during a growth phase in our...

  • Case Manager

    7 months ago

    Adelaide Region SA, Australia QBE Insurance Full time

    **Primary Details** Time Type: Full time Worker Type: Employee **Case Manager - SI/Comcare** **The Opportunity** - **Make a positive difference **supporting our customers. - **Competitive salary **+ bonus + benefits + hybrid working - Permanent role with career development prospects. **Your new role** This is an exciting opportunity to join us at QBE...

  • Specialist Case Manager

    2 months ago

    Greater Adelaide SA, Australia DXC Technology Full time

    Are you ready to be part of something truly innovative? At DXC, we are thrilled to announce the launch of our new self-insurance business operation, and we are looking for talented individuals to join our growing team. This is a unique opportunity to help shape the future of our operations, as we build a customer-focused service team from the ground up. At...

  • Ibm Case Management Analyst

    6 months ago

    Greater Adelaide SA, Australia Ignite Specialist Recruitment Services Full time

    Contract Type Contract Reference BH-370530 Industry Public Sector & Government Salary Negotiable - Join our client as an IBM Case Management Analyst, transforming business needs into advanced ICT solutions. - This is a 12 months Labour hire contract with 2x12 month extensions. The role is based in Adelaide, SA. WFH arrangements...

  • Case Manager Wright Place

    6 months ago

    Adelaide Region SA, Australia Baptistcare SA Full time

    **About us**: Baptist Care SA provides out of home care, disability care, youth education and employment, homelessness, and therapeutic support services. Established in 1913 we have a dedicated staff and volunteers who work tirelessly to help South Australians achieve their full potential. Baptist Care SA is committed to working with the State’s most...

  • Case Manager Wright Place

    6 months ago

    Adelaide Region SA, Australia Baptist Care SA Full time

    **About us**: Baptist Care SA provides out of home care, disability care, youth education and employment, homelessness, and therapeutic support services. Established in 1913 we have a dedicated staff and volunteers who work tirelessly to help South Australians achieve their full potential. Baptist Care SA is committed to working with the State’s most...

  • Assertive Outreach Case Manager

    6 months ago

    Adelaide Region SA, Australia The Salvation Army Full time

    Number of Positions Available: 1 - Start your career with The Salvation Army today! - We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies. - ABOUT US - The Salvation Army is one of Australia’s...

  • Mental Health Clinician

    6 months ago

    Adelaide Region SA, Australia Fortis Recruitment Pty Ltd Full time

    We are currently seeking Community Mental Health Clinicians for short-term 6-13 week contracts case management contracts throughout Western Australia. These roles are open to Social Workers, Registered Psychologists and OT's. **Adult Community Mental Health OR** **Child & Adolescent Community Mental Health** **CONTRACTS** **Case Management** **$77ph +...

  • Tribunal Case Officer

    7 months ago

    Adelaide Region SA, Australia HAYS Full time

    Tribunal Case Officer - State Government - Adelaide CBD - 8 weeks - National police check required **Your new company** You will be working for a state government department that handles tribunal cases and disputes. This is a great opportunity to join a dynamic and professional team that values integrity, fairness and excellence. **Your new role** As a...

  • Intelligence Case Analyst

    6 months ago

    Adelaide Region SA, Australia Procare Group Full time

    Join a leading national provider of insurance services! - We offer a thorough, comprehensive induction and ongoing mentoring! - Ongoing career development opportunities! Procare Group is an ever-growing national business of over 25 years. Our values are at the core of our business; Work Together, Be Accountable, Clarity in Communication and Find a Solution....

  • Tribunal Case Officer

    6 months ago

    Greater Adelaide SA, Australia Hudson Australia Full time

    A case officer's role is to prepare relevant documentation ('submissions') and contact parties to participate in a tribunal hearing for a particular matter. **Responsibilities**: This Job and Person Specification provides an indication of the type of duties you will be engaged to perform. You may be lawfully directed to perform any duties that a person with...

  • Case Manager

    1 month ago

    Greater Adelaide SA, Australia Nunkuwarrin Yunti Full time

    Posted: 12/11/2024 Closing Date: 27/11/2024 **Job Type**: Permanent - Full Time Location: Wakefield St, Adelaide Job Category: Community Services and Development - This role is a full time position, on a fixed term contract until 27 June 2025._ **About Nunkuwarrin Yunti**: Nunkuwarrin Yunti, the foremost Aboriginal Community Controlled Health...