Functional Analyst, Microsoft

2 weeks ago

Melbourne City Centre, Australia Department of Education Full time

About the Department
The role of the Department of Education is to support Victorians to build prosperous, socially engaged, happy and healthy lives. It does this by supporting lifelong learning and healthy development, strengthening families and helping to equip people with the skills and knowledge for a 21st century economy and society.
About the Division
The Information Management and Technology Division (IMTD) guides the Departments' digital capability and is leading digital transformation for the Department including Victorian government schools. The Division architects, manages and supports the largest technology network in Victoria, supporting a user base of approximately 750,000 staff and students.
IMTD provides innovation and leadership in the transformation and management of the Department's digital capability through the implementation of solutions on the department's cloud environment (IaaS), enterprise cloud platforms (PaaS) and software (SaaS), using agile practices with a focus on user experience, security, and integration.
About the Role
The purpose of the role Senior Analyst - Microsoft is to bridge the gap between the experience designers' output and the architect's technical and business designs to support the delivery of Microsoft solutions. In the context of the Enterprise Platform strategy, they will provide specific knowledge of platform capabilities and functions that are out of the box from Microsoft. The Senior Analyst - Microsoft will develop, manage and refine a series of processes, templates and frameworks that support the teams understanding and capability and exhibit effective communication and stakeholder management skills as well as strong analytic skills.

**This includes**:

- Leading negotiations with the business for the compromise of business processes with out of the box functionality;
- Leading the interpretation of business requirements, processes, and objectives based on user journeys and pain points and translating them into functional specifications and other documents that can be implemented by technical teams; and
- Providing leading input on system design, data structures, user interfaces and other technical aspects, through collaboration with product development and architecture teams; and
- Prioritising business optimisation through tools and techniques from the Microsoft platform that lead to overall transformation.

Desirable Qualifications and Experience
- Experience as a Functional Analyst for a mid-large sized organisation.
- Demonstrated experience in technical working experience within the Microsoft platform.
- Deep, product-specific experience relating to how product components can deliver business capabilities, utilising out-of-the-box functionality.
- Demonstrated experience in negotiating with the business on processes to utilise out-of-the-box functionality or pre-configured modules and deliver cost effective Microsoft solutions.
- Demonstrable experience in analysis and solution design on high profile ICT projects with complex process, data flow and logic.
- Demonstrable experience in selecting, adopting and adapting appropriate analysis methods, tools and techniques including the integration of specific Microsoft knowledge such as pre-configured modules.

Tertiary Qualifications/Accreditation in a related discipline would be advantageous.
Further Information
For more details regarding this position please see attached position description.
Applicants requiring adjustments can contact the nominated contact person.
Applications close 11:59pm on 15-05-2024

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