Service Leader

3 days ago


Brisbane, Australia Stride Full time

**Work options**: Flexible
**About us**:
We are leaders in mental health service delivery, specialising in working with adults and young people, and in early childhood intervention.

Stride is a name that expresses our ambition - it’s a name that’s purposeful and shows awareness of the important role we play in the recovery journey.

As we embark on our next stage, join us to make a difference. We're here to Stride.

**On Offer**:

- Based in Brisbane
- Part time (0.6 FTE), Fixed-term contract until May 2024
- Excellent Base Salary plus Super
- Salary packaging options (up to $15,899 tax free)
- Meals and entertainment allowance of up to $2,650
- Leave loading at 17.5%
- Stride Rewards - access to discounts from 100s of retailers (fashion, food and fitness)
- Flexible supportive team environment
- Excellent training & development

**Role Overview**:

- The Mental Health Act 2016 establishes the positions of Independent Patient Rights Advisors. A key function of these roles is to advise patients and their nominated support persons, family, carers and other support persons of their rights and responsibilities under the Act. The position plays a vital role in liaising between clinical teams, patients and support persons.
- The Service Leader Independent Patient Rights will operate across the Metro South and Metro North Hospital and Health Services and is responsible for leading a team of Independent Patient Rights Advisors in the delivery of this service.
- Manage the day-to-day operations of the program including compliance with funding requirements, reporting, budget and staffing.
- The Service Leader will also manage a small IPRA case load

**Requirements**:

- Tertiary level education in a human service-related discipline i.e., Social Work, Psychology, Occupational Therapy, Nursing, or a completed relevant Diploma
- Minimum of 3 years management experience in a mental health service either public, private or NGO.
- Previous experience consulting with a broad range of mental health stakeholders
- High level oral and written communication skills and ability to support people from vulnerable population groups
- Proven negotiation and conflict resolutions skills
- Participate as a team player and establish strong working relationships to deliver positive results - demonstrate cooperation and trust with other team members
- Proven experience working in an environment of change, be receptive to new ideas and respond to workplace changes with flexibility and optimism
- Ability to identify problems or potential obstacles and analyse the situation to present recommendations for solutions
- Ability to work with mínimal supervision and direction, take initiative to meet and exceed job requirements
- Demonstrated experience in providing Operational Supervision to staff
- Experience completing both Qualitative and Quantitative reports
- You will thrive in a team environment, love what Stride does and will be strongly motivated by contributing to our organisation's outcomes
- Must be eligible to apply/currently hold a Blue Card

Vaccination against COVID-19 is a requirement for all positions and is in accordance with Stride policy. As part of the recruitment process Stride requests evidence of vaccination status (in accordance with privacy principles) to ensure compliance with this policy requirement.

This includes but is not limited to people with a lived-experience of mental health recovery, Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, LGBTQIA+, and people with disabilities.

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