Ict Logistics and Warehouse Officer, Information

1 month ago

Canberra, Australia Australian Government Full time

Location: Barton, ACT

Application Closing Date: Thursday, 28 November 2024 **by 11:30pm AEDT**

**Classification**
- APS Level 4 ($77,558 - $82,945)
- APS Level 5 ($85,633 - $91,549)

**Employment Type**

Ongoing & Non-ongoing (Non-ongoing opportunity available for an initial period of up to 12 months)

Where a non-ongoing specified term is offered, this would be for an initial period of up to 12 months, with possibility of extension up to a maximum period of two years.

A non-ongoing offer may result in conversion to an ongoing offer of employment, however this must occur within 18 months from the opening date of this advertisement.

**Flexible Work**

At PM&C we recognise the broad benefits of offering flexibility in how, when and where work is performed. We consider flexibility first from a starting position of ‘how can we make this work?’ and consider individual circumstances and operational requirements in making genuine attempts to establish mutually beneficial arrangements. Please reach out to the contact officer if you would like to explore what flexibility might look like for you, such as part time work, variable start and finish times.

**Who we are**

The ICT (Information and Communications Technology) Logistics Team operates within the Corporate and Technology Division, Information Services of PM&C, responsible for ensuring efficient delivery and management of ICT assets across local, regional, and remote areas. Our team excels in collaboration, valuing each member's input and fostering an environment where innovation and continuous improvement thrive.

**What you will do**

The ICT Logistics Team operates within the Corporate and Technology Division, Information Services of PM&C, responsible for ensuring efficient delivery and management of ICT assets across local, regional, and remote areas.

Our team excels in collaboration, valuing each member's input and fostering an environment where innovation and continuous improvement thrive.

Duties include:

- Manage shipping of ICT Assets, and delivery of ICT products to local, regional and remote areas.
- Oversee day-to-day operations of the ICT stock, ensuring efficient receipt, storage, and dispatch of ICT assets.
- Track and control stock levels, ensuring accuracy and minimising discrepancies.
- Assist with Incident management and request fulfilment for staff
- Win 10 and O365 System Administration
- Application Support including Office 2016
- Knowledge Base Development
- Connect and test ICT equipment; undertake basic fault finding, sanitise and disposal of ICT equipment.
- Check and update workplace IT Standard Operating Procedures (SOPs) and equipment information.
- Deploy workstations, remove workstations; send and receive equipment to/from interstate offices and events.
- Count incoming stock, reconcile it with requisitions, and update inventory and stock location records.
- Assist with the management and tracking of IT assets throughout their lifecycle.
- Provide training to staff on the handling and maintenance of ICT equipment.
- Assist in developing and maintaining inventory management systems to support the efficient tracking of IT assets.
- Monitor stock levels and assist in forecasting future equipment needs based on usage trends.
- Collaborate with external vendors for the maintenance and repair of ICT equipment.
- Participate in audits and reviews of inventory management processes to ensure compliance and efficiency.
- Support the transition of equipment between various projects and teams, ensuring proper documentation and tracking of assets.

**What you will bring**
- Strong organisational skills with the ability to manage multiple priorities.
- Excellent communication skills for liaising with stakeholders and resolving inquiries.
- Communicate regularly with internal and external stakeholders to facilitate effective service delivery.
- Sound knowledge of logistics operations and compliance with relevant legislation and health and safety regulations.
- Experience in managing stock levels and logistics processes, with a focus on efficiency and accuracy.
- A proactive approach to identifying opportunities for process improvements.
- Excellent verbal and written communication skills
- Ability to work collaboratively within and across teams
- Ability to quickly learn new processes and procedures.
- An Interest in career development, self
- development, training and furthering their career
- A passion for delivering excellent customer service
- Strong problem solving and troubleshooting skills with good attention to detail
- The ability to multi-task and manage priorities
- Hold a valid Australian Drivers Licence

**Eligibility**

**Security Clearance Required**

Baseline Vetting (Protected)

**How to apply**
- Your resume (maximum three pages)
- A ‘one page pitch’ telling us how your skills, knowledge, experience and qualifications make you the best person for the job and to perform at the relevant classification level.

**Con

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