Ict Training Officer

2 months ago

Canberra, Australia The Department of Parliamentary Services Full time

**Employment Type**:Ongoing

**Classification**: Parliamentary Service Level 6

**Closing Date**: 11:30pm AEDT, 8 October 2024

**The Opportunity**:
The Department of Parliamentary Services (DPS) has an exciting opportunity for a talented Information and Communication Technology (ICT) Training Officer (Parliamentary Service Level 6) to play a fundamental role in supporting the adoption of digital solutions and enhancing the technical capabilities of ICT users across the Australian Parliament.

The department’s Information Services Division is driving a digital business modernisation and transformation agenda for the Australian Parliament through the Australian Parliament’s Digital Strategy 2023-2027. The ICT Training Officer is a key member of a small professional development team, dedicated to facilitating training services for essential technology platforms and business solutions.

The role involves coordinating and delivering a variety of high-quality ICT training products, services, and initiatives for parliamentarians, personal and electorate office staff, and employees of parliamentary departments.

**Who we are looking for**:
**Job Specific Requirements**
- The successful applicant will be required to obtain and maintain a Negative Vetting 1 (Confidential/Highly Protected/Secret) security clearance.
- A degree or diploma from an Australian tertiary institution (or comparable overseas qualification) in Adult Learning, Instructional Design or a related discipline is desirable, but not essential.
- Experience in a customer-focused learning and development role, designing, developing and delivering training using a variety of delivery mechanisms (particularly in a Government context) will be considered highly desirable.
- Knowledge of, and experience working with Microsoft SharePoint, TechSmith Camtasia Studio, Adobe Photoshop, the Microsoft Power Platform (Power Automate, Power Virtual Agents) and demonstrated ability with scripting/coding languages (HTML, CSS and JavaScript) is desirable, but not essential.
- The successful applicant may be required to periodically travel interstate for short periods of time.

**Duty Statement**:
**Classification**:Parliamentary Service Level 6

**Branch**:Digital Customer Services Branch

**Section**:ICT Service Delivery

**Immediate supervisor**:ICT Training Manager

Under limited/general direction undertake duties in accordance with the agreed standards for the Parliamentary Service Level 6 classification. The duties will include, but are not limited to, the following:

- Collaborate with internal and external stakeholders to conduct training needs analyses and design, develop and deliver ICT training strategies and solutions (in accordance with contemporary adult learning principles) that meet client training needs and achieve intended corporate outcomes.
- Manage third-party ICT training course booking and delivery for parliamentarians and MOP(S) Act employees. Work with external training providers to coordinate course registration and manage rescheduling/cancellation requests as required.
- Monitor the impact of implemented ICT training strategies and solutions, report on their effectiveness and identify innovative operational solutions (incorporating new digital technologies, where relevant) to better achieve corporate outcomes and client training needs.
- Effectively represent DPS, promoting DPS’ and DPS’ clients’ interests at internal and external meetings and forums.
- Employees of DPS are required to be able, and to be seen to be able, to provide professional advice and services to all Senators and Members without favour or prejudice._

**How to apply**:
Please upload a one page pitch (750 words maximum) describing how your skills and experience would contribute to the role and work of the department.

Your pitch is an opportunity to tell us why you want to work at DPS, why you are interested in the role and what you can offer in the role. Frame your pitch around the role description and relevant ILS Profile. Make sure to use relevant examples and accomplishments that demonstrate your ability to perform the role.

**Our purpose and values**:
We proudly provide innovative, unified, and client-focused services to the Australian Parliament and parliamentarians. We are a values driven department, placing our values at the heart of everything we do; from our service offerings and decision making to our interactions with stakeholders and each other.

Our people are employed in a broad and unique range of professional, customer service and trade-based roles, all joined by a shared purpose: to make an enduring contribution to Australia’s parliamentary democracy. We have an inclusive workplace that reflects the diversity of the community we serve. While we come from all walks of life, we share a commitment to care for and protect our iconic workplace.

Every year, almost one million people visit Australian Parliament House to experience the parliamentary

  • Project Support Officer

    5 months ago

    Canberra, Australia Cleared ICT Full time

    Location: - Australian Capital Territory - Sectors: - ICT - Employment type: - RFQ - Salary: - Negotiable - Contact name: - Danny Fleming- Job reference: - BBBH1855_1706664605 - Published: - about 2 hours ago Cleared are currently supporting agencies within the national intelligence space, who are looking to engage TSPV resources for long term...

  • Ict Procurement Officers

    5 months ago

    Canberra, Australia Department of Employment and Workplace Relations Full time

    APS Level 4 - Canberra, ACT - $75,996 - $81,274 **About the Department of Employment and Workplace Relations** We enable access to quality skills, training and employment services to support Australians find secure work in fair, productive and safe workplaces - supporting individuals and our nation to prosper. **The Role** Reporting to an ICT Procurement...

  • Ict Support Officer

    5 months ago

    Canberra, Australia Australian Bureau of Statistics Full time

    APS Level 4: $72,973 - $82,080; APS Level 5: $82,085 - $92,201 (plus 15.4% super & allowances) - locations: Canberra, Geelong and Melbourne - permanent roles, full-time or part-time (flexible working arrangements available). The Australian Bureau of Statistics is looking to fill multiple ICT Support Officer roles in the Delivery & Support team of the End...

  • Ict Support Officer

    6 months ago

    Canberra, Australia Experis Full time

    **ICT Support Officer** **Contract**:Fixed Term contract **Location**:Canberra **Clearance**:Australian Citizen **Start Date**:ASAP Our client is looking for an ICT Support Office to join their End User Computing team. **Duties**: - Assist as directed in asset management and imaging for the upcoming laptop fleet. - Coordinate the packaging and...

  • Cyber Policy and Training Officer

    8 months ago

    Canberra, Australia Hudson Australia Full time

    Are you an experienced Cyber Policy and Training Officer looking for your next role? We are seeking a Cyber Policy and Training Officer to create ICT cyber related policies, deliver cyber training sessions and conduct a number of other cyber outreach activities. - Create new and review existing ICT Cyber Policies using sound judgement. - Create Cyber...

  • Aps 6 - Ict Facilities Support Officer

    6 months ago

    Canberra, Australia Australian Government Full time

    $91,702 - $104,753 + up to 15.4% superannuation - Canberra - ACT **The Role** This role will work within the Facilities area of the Warfighting Networks and Applications Support Organisation (WSO) | ICT Delivery Division, Defence Digital Group, Department of Defence. We are seeking a skilled and experienced ICT Facilities Support Officer to oversee the WSO...

  • Aps 4 - Ict Service Officer

    2 weeks ago

    Canberra, Australia Australian Government Full time

    $76,277 - $83,274 + up to 15.4% Superannuation - Canberra - ACT, Enoggera - QLD, Williamtown - NSW **The Role** Are you looking for a challenge with a focus on providing quality ICT Services? Yes, then look no further! We are seeking a self-starter to join Defence’s ICT Service Centre (ICTSC) team. This position is within the Service Management Branch...

  • Cyber Policy and Training Officer

    7 months ago

    Canberra, Australia Infinite Talent Group Pty Ltd Full time

    The Cyber Outreach and Intelligence Section within the Cyber Security and Networks Branch of client’s Information Management and Technology Division, has a requirement for a labour-hire resource to fill the role of Cyber Policy and Training Officer to write and create ICT related policies, deliver Cyber Training sessions and a range of Cyber Outreach...

  • Aps 5 - Ict Service Officer

    3 weeks ago

    Canberra, Australia Australian Government Full time

    $83,706 - $89,659 + up to 15.4% Superannuation - Canberra - ACT, Enoggera - QLD, Williamtown - NSW **The Role** Are you looking for a challenge with a focus on providing quality ICT Services? If yes, then look no further! We are seeking self-starters to join Defence’s ICT Service Centre (ICTSC) team. These positions are within the Service Management...

  • Ict Logistics and Warehouse Officer, Information

    2 weeks ago

    Canberra, Australia Australian Government Full time

    Location: Barton, ACT Application Closing Date: Thursday, 28 November 2024 **by 11:30pm AEDT** **Classification** - APS Level 4 ($77,558 - $82,945) - APS Level 5 ($85,633 - $91,549) **Employment Type** Ongoing & Non-ongoing (Non-ongoing opportunity available for an initial period of up to 12 months) Where a non-ongoing specified term is offered, this...

  • Ict Security Officer

    8 months ago

    Canberra, Australia Australian Communications and Media Authority Full time

    The ACMA is expanding its ICT Security Team and is seeking a highly motivated IT professional with a keen interest in finding the adversary in a complex technical landscape. As part of a small team, you will have the opportunity to get involved in all aspects of protecting the Authority from cyber threats. If you think you have reasonable coverage of the...

  • Ict Operations Officer, Information Services

    2 months ago

    Canberra, Australia Australian Government Full time

    Location: Barton, ACT Application Closing Date**:Sunday 27 October by 11:30pm AEDT** **Classification** APS Level 6 ($94,715 - $106,438) **Employment Type** Ongoing & Non-ongoing (for an initial period of 12 months) Where a non-ongoing specified term is offered, this would be for an initial period of up to 12 months, with possibility of extension up to...

  • Aps 6 Ict Sourcing Officer

    6 months ago

    Canberra, Australia Comcare Full time

    Vacancy Details POSITION: ORGANISATION UNIT: LOCATION: TENURE: CLOSING: SYNOPSIS: **Overview of the Team** The Technology and Information Management (TAIM) team at Comcare is responsible for maintaining the organisation's ICT infrastructure and providing strategic leadership, governance, solutions, and advice for the effective management of information....

  • Gateway Services Project Support Officer

    5 months ago

    Canberra, Australia Cleared ICT Full time

    Location: - Canberra - Sectors: - ICT - Employment type: - Contract - Salary: - AU$100 - AU$140 per hour - Contact name: - Ashleigh Martinez-Dyson- Job reference: - BBBH2103_1714441625 - Published: - about 3 hours ago Major Responsibilities: - Assist with leading and managing activities for planning, development and implementation of projects and...

  • Cyber Policy and Training Officer

    6 months ago

    Canberra, Australia Ignite Specialist Recruitment Services Full time

    Contract Type Contract Reference BH-371322 Industry IT Salary Negotiable **About the Organisation**: As a federal government agency, this department manages Australia's international relations, promotes trade, offers consular support, and negotiates agreements. - They shape Australia's foreign policy and safeguard national interests globally. -...

  • Database Administrator

    6 months ago

    Canberra, Australia Cleared ICT Full time

    Location: - Canberra - Sectors: - ICT - Employment type: - Contract - Salary: - Negotiable - Contact name: - Paige Wilson- Job reference: - BBBH1644_1698651397 - Published: - 1 day ago - Startdate: - ASAP Are you a talented Database Administrator (DBA) looking to take the next big step in your career? Look no further! We are supporting multiple DBA...

  • ICT Administration Officer

    1 month ago

    Canberra, ACT, Australia HiTech Group Full time

    The HiTech Group is seeking an experienced ICT Administration Officer to join our team in a Federal Government Department. The successful candidate will be responsible for managing group mailboxes, coordinating meetings, and engaging with section staff to foster a strong team focus.The ICT Administration Officer will have experience in the following:Good...

  • Ict Change Manager

    6 months ago

    Canberra, Australia HAYS Full time

    Join a large federal government department as ICT Change Manager! **Your new company** This large scale federal government department based in Woden, ACT currently has a requirement for an ICT Change Manager to assist in the delivery of a stakeholder management system. The project seeks to design, build and implement the system in order to introduce a...

  • Assistant Director

    6 months ago

    Canberra, Australia HAYS Full time

    Join a Federal Government agency based in Canberra City as Assistant Director - ICT PMO! **Your new company** This mid-size federal government agency based in central Canberra has partnered with Hays to assist in sourcing for their new Assistant Direct - ICT PMO. With a significant slate of current funding for various ICT based programs, the agency is...

  • ICT Service Officer

    3 weeks ago

    Canberra, ACT, Australia APS Full time

    About the RoleWe are seeking self-starters to join our team in the Service Management Branch (SMB), Cyber Operations Division (COD). As an ICT Service Officer, you will play a critical role in supporting the ICT Service Centre (ICTSC) by administering and maintaining the ICT Service Catalogue items using relevant tools and technologies.Key...