Reception/ Administration Support Officer, Elmhs

4 weeks ago

Melbourne, Australia Monash Health Full time

Location: Melbourne | Eastern Metropolitan

Job type: Part time

Organisation: Monash Health

**Salary**: Salary not specified

Occupation: Administration/Secretarial, Communications, Marketing and Media, Finance, Health and Allied Health, Human Resources, Information Management, Procurement, Nursing

Reference: 61307
- **Front-line Reception /Administration**:

- ** Part-time, ongoing role**:

- ** 8.30 - 5pm, Mon, Tues, Thur, fri**

**About Monash Health**

**About ELMHS**

ELMHS provides a range of mental health services to pregnant mothers, infants, children and adolescents and their families within the Southern Region.

The organisational and clinical model has been developed to provide mental health care that is flexible and responsive to the individual and developmental needs of the perinatal to youth populations and their families. As such, this model will support the provision of integrated mental health care for young people, guided by consistent, service-wide protocols and principles of care.

**About the Role**

**Part-time, ongoing role**

**8.30 - 5pm, Mon, Tues, Thur, fri**

An exciting opportunity has become available for an enthusiastic front reception Administration Support Officer to join our team at Early in Life Mental Health Service (ELMHS).

Your need for variety and to be busy will make this the ideal role for you. This role will give you the opportunity to provide exceptional front line customer service to our clients and support the various teams and sites within Early in Life Mental Health Service. You will work with teams of busy mental health professionals to provide reception and administration support using a wide range of systems and databases, including registering and maintaining client information.
- Providing excellent Customer Service to clients, staff and other stakeholders
- Supporting the Information Management needs of the Service including data entry and health information management
- Completing Operational Tasks to support the day-to-day operations of the Service

**About You**

You are a proactive and experienced healthcare administrator who enjoys working in a fast paced environment. You are skilled at juggling a busy switchboard and working in a hospital environment doesn’t faze you. You are able to maintain and demonstrate integrity, compassion, accountability, respect and excellence.

You have:

- Minimum of 2 years administrative experience ( _in a mental health setting is desirable_)
- Excellent customer service and communication skills
- Proven organisational skills
- Demonstrated ability to work in a dynamic, constantly changing environment and manage competing demands
- Demonstrable ability to manage a range of administration responsibilities across a number of areas
- A quality focus whilst ensuring work is completed within the required timeframes
- Ability to travel to all Monash Health Sites
- standards in thoroughness, accuracy and speed

**Benefits of working at Monash health**:

- Salary packaging
- On-site fitness centre
- On-site subsidised car parking
- Monthly ADO’s (full time only)
- Access to private health insurance, salary packaging and industry banking at competitive rates.

**What You Need to Know**

Monash Health recognises the value of equal employment opportunity and is committed to patient safety and promoting fairness, equity and diversity in the workplace. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles.

Offers of employment can only be made once all required probity checks have been completed. These include:

- reference checks;
- a clear Police Check conducted within the last three months;
- a current Victorian Employee Working with Children’s Check (or proof of payment for same);and
- proof of immunisation.

A request to conduct probity checks does not guarantee that an offer of employment will be made.

Under the Victorian Public Health orders, all employees working within the Public Health system must be fully vaccinated against COVID-19 and Influenza and are required to provide acceptable evidence of their vaccination status. The current orders require evidence of three doses for COVID-19.

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