Operational Support
1 month ago
Multinational Facilities Management Company
- Perth Based
- Fantastic Long Term Career Opportunities
Our client, a large multinational Facilities Management service provider is seeking a professional service driven, experienced Help Desk / Call Centre Manager to be responsible for a the operational management of a high volume call centre, staff, systems and service delivery to clients.
Key aims of the role:
- Lead, support and coach call centre team members to achieve KPIs and provide exceptional, timely customer service
- Develop collaborative relationships with clients and internal stakeholders in order to identify opportunities to enhance service delivery
- Provide operational support in managing service requests and reactive / preventive work orders
- Support ongoing strategy development and provide continuous improvements, business insights and trends whilst predicting forecasts of service issues or failures
Key skills and experience to be a success:
- Excellent knowledge and understanding of the operations and challenges of a time critical call centre environment
- Strong data analysis and problem solving skills
- Outstanding customer experience focus
- Passion for team management and leading high performing teams
- Operationally, strategically and commercially experienced
- Exceptional communications skills
This is a very exciting long term career opportunity for a service driven, high energy professional looking to further their career within a call centre / help desk environment.
-
Casual Boomlift Operator
1 month ago
Perth, Australia Show Support Pty Ltd Full timeSHOW SUPPORT WANTS YOU! Join Australia's Best Crew! Qualifications and Attributes: - Available on the 23rd of August 2023 - Must have license and experience in operating boom lift - Manual physical work and heavy lifting - Has steel cap boots, safety vest and hard hat - Experienced in setting up for events - Good command of English - Able to work in a...
-
Ballast Operations Support
3 weeks ago
Perth, Australia Brunel Full timePromote a positive approach to HSSE in all aspects of Marine Operations activities by demonstration of personal commitment to HSSE through the application of safety critical behaviours. Responsible for preparing the Cargo and Ballast plan considering LNG, LPG and Condensate Run down, Cargo transfer and other activities on Prelude including the testing and...
-
Ballast Operations Support
3 weeks ago
Perth, Australia NES Fircroft Full timeNES Fircroft are currently working with our valued client, a major Oil and Gas Operator, on the following position.Job Title: Ballast Operations SupportContract: 12- months The position shall ensure safe, efficient, and professional maritime competency is exercised and delivered during the operations associated with the management of ballast and cargo...
-
Transport Operations Support
2 days ago
Perth, Australia Centurion Full time**Tuesday to Saturday work week - Every Monday off!**: - **Close knit team with supportive management**: - **Fast growing organisation, excellent training, progression, and support**: - **Perfect role to kick-start your Transport & Logistics career** **The Opportunity** This exciting new role will report to the Transport Operations team and aim to...
-
Operations Support Administrator
1 month ago
Perth, Australia WesTrac Full time**WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to...
-
Operations Support Administrator
1 month ago
Perth, Australia WesTrac Full time**WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to...
-
Disability Support Staff
1 week ago
Perth, Australia Disability Empowerment and Support Foundation Full time**Introduction**: Disability Empowerment and Support Foundation (DESF) DESF a registered charitable organsation, provides staff to various SIL Support Providers in WA for various services from administration to disability support workers. **Description**: Currently we require Disability Support Workers The position is responsible for ensuring all...
-
Operations Support Officer
1 month ago
Perth, Australia Defence Housing Australia Full time**Job no**: 493044 **Work type**: Full Time **Location**: Perth **Classification**: DHA Level 3 **About Your Team**: The Service Delivery Group is responsible for meeting DHA’s objectives relating to the delivery of high-quality housing services, including, provisioning, maintenance services, stock management, housing allocation and living-in...
-
Operations Support Administrator
5 days ago
Perth, Australia Monadelphous Full timeAcross the Monadelphous workforce, you will find stories of people who took an opportunity to make a difference with us and built a career and lifetime friendships as a result. We employ over 7,500 highly skilled people who contribute positively to our operations and the communities in which we operate. Ours is a culture built over 50 years, and it’s the...
-
Operations Support Assistant
1 month ago
Perth, Australia Turner & Townsend Full timeCompany Description Are you interested in working on some of the world’s most exciting projects, with some of the world’s leading businesses? At Turner & Townsend we’re passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous...
-
Operations Support Assistant
4 weeks ago
Perth, Australia Turner & Townsend Full timeCompany Description Are you interested in working on some of the world’s most exciting projects, with some of the world’s leading businesses? At Turner & Townsend we’re passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous...
-
Operations Support Administrator
4 weeks ago
Perth, Australia WesTrac Full time**WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to...
-
Autonomous Operations Support Specialist
4 weeks ago
Perth, Australia WorkPac Group Full timeFantastic Opportunity to join a Leading Mining & Resources Client - Perth Based, be home every night - 8:6 Roster, 10 hour days **About our client**: Rio Tinto operates the worlds largest integrated portfolio of iron ore assets. These assets include a world-class, integrated network of 15 iron ore mines, four port facilities, a 1,700 kilometre rail network...
-
Administration/operations Support Officer
1 month ago
Perth, Australia Karlka Recruiting Group Full time3 month contract - Full time casual role - Magala, WA Location **About the company** Karlka Recruiting Group has partnered with a **Manufacturing Company** to engage an **Administration/Operations Support Officer**. ***This position is located in their busy **Magala, Perth WA** office for an initial **contract until 3 month contract (directly employed by...
-
Technology Operations Support Manager
7 days ago
Perth, Australia WesTrac Full timePosted Date: 1 Mar 2024- Location: Perth Precinct, WA, AUReporting to the Technology Service Operations Manager, the **Technology Operations Support Manager** oversees planning, warehousing, pricing, and invoicing for WesTrac’s Technology group, aiming to enhance business outcomes. The successful individual will enhance service efficiency and...
-
Property Operations Support Officer
4 weeks ago
Perth, Australia PERSOLKELLY Full timePERSOLKELLY is one of Australia's largest and longest serving recruitment providers. Delivering both quality temporary and permanent options, we specialise in the recruitment of Professional, Accounting & Finance, ICT, Government, STEM, Management and Executive talent. PERSOLKELLY have partnered with one of the fastest growing local government areas in...
-
Operations & Admin Support Specialist
1 week ago
Perth, Australia Thomson Geer Full time**The role** Our Perth office is currently seeking an all-rounder to join the Operations Team. This will be a dynamic, active and varied position dealing with both clients and people at all levels within the firm. The role will involve responsibilities in: - Reception cover - Administrative support to team - Mail - sorting and distributing incoming &...
-
Deputy Commissioner Operational Support
1 month ago
Perth, Australia Hudson Australia Full timeAs a strategic senior executive, provide diverse services and support to the operational areas of Corrective Services - enhance delivery and decision making, build capability, and provide assurance. **Department of Justice WA** This is an incredibly exciting time for hands-on, high performing, senior executives to join the Department of Justice, and lead...
-
Operational Technology Site Support
4 weeks ago
Perth, Australia Brunel Full timeBrunel are partnered with with one of the largest Iron Ore Miners in the world to deliver the best work opportunities for ICT & Engineering professionals. We are currently seeking OT Site specialists to work on a contract basis across a range of projects and equipment. **About this role** Reporting directly to the Operational Technology Infrastructure...
-
Operations & Admin Support Specialist
1 week ago
Perth, Australia Thomson Geer Full timeThomson Geer is a major Australian Corporate law firm with offices in Adelaide, Sydney, Melbourne, Brisbane, Perth and Canberra. The firm has more than 650 partners and staff nationally, and offers a dynamic, friendly and professional work environment. We are passionate about constantly providing value to our clients – their business success is our...