Support Officer

1 month ago

Perth, Australia Water Corporation Full time

**Support Officer - Work Planning**
**-**
**11G9**

**Primary Location** WA-Perth - North-Balcatta Office

**Organization** Operations Performance
- **12 months fixed term role based in Balcatta, with flexible work arrangements**:

- **Work in a well-established and supportive team**:

- **Salary of $74,548 plus Super**

**This position is advertised under Section 51 of the Equal Opportunity Act 1984 where Aboriginal Australians are encouraged to apply.**

**Advancing your career will advance our community too.**

Advancing your career will advance our community too. Different backgrounds. Different experiences. Different areas of expertise. It’s our diverse mix of people that makes Water Corporation such a hugely rewarding place to work.

**What the role will involve**:
You will be acting in a role that plays a pivotal part in the delivery of Metropolitan Field Support activities, being the first point of contact for Field Inspectors while providing the administrative support functions including scheduling of work as well as monitoring and management of workflow.

You will work with an established team and have the ability to build relationships with the wider business, make new connections and have the opportunity to expand your skills.

Here is a short summary of some tasks you will undertake:

- Dispatch scheduled work to field inspectors for reactive and planned tasks on a daily basis
- Liaise with customers to obtain standpipe readings
- Schedule meter reading program for Monthly Accounts (metro) in accordance with the meter reading schedule.
- Monitor and adapt resource changes for field inspectors when operational requirements change
- Resolve routine customer enquiries arising from field inspections
- Report on daily statistics
- Manage the group inbox
- Provide general administrative support as required

**Key skills & experience**:

- Understanding of scheduling activities supporting a customer business environment
- Knowledge of meter reading processes and practices
- Demonstrated knowledge of OHS processes, practices, and reporting
- Excellent time management skills
- Well-developed interpersonal skills
- Good organisational skills
- Good verbal and written communication skills
- Proven ability to use computer packages including the standard Microsoft suite of product
- Ability to adapt to corporate technology - Maximo, Temetra & Grange

**Apply**: If you are interested in the above opportunity, please submit a covering letter and resume that best demonstrates your ability to meet the requirements of the role.

**Applications close Wednesday 26**th** April, 2023**

As part of the recruitment process you will be required to complete Pre-Employment screening which may include a medical, qualification check, police clearance and Australian working rights check.

**_We reserve the right to withdraw this ad prior to the closing date._**

**Our commitment to a diverse and inclusive workplace**:
Water Corporation is committed to creating a workforce that reflects the diversity of our customers and our community. How we will achieve this is outlined in our Diversity and Inclusion Strategy and People and Safety Strategy.

We acknowledge the different skills, experiences and perspectives that people from diverse backgrounds including, race, ethnicity, disability, age, gender identity and sexual orientation bring to the workplace, will only strengthen our workforce. We are committed to ensuring that our workplace is inclusive, where all our people feel that they belong, are valued, respected and have equal access to opportunities and resources.

We are committed to ensuring an accessible and inclusive work environment to enable people with disability to participate fully in all aspects of employment wherever possible by offering reasonable adjustments including adjustments in our recruitment, selection and appointment processes.

To learn more about our commitment to diversity and inclusion please visit our website.

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