Vendor Delivery Manager

2 weeks ago


Brisbane, Australia Exclaim IT Pty Ltd Full time

**Competitive hourly rate on offer**:

- Flexible work arrangements
- Initial contract until December 2024
- Brisbane location

**Location**:Brisbane, Queensland - Australia

**Work type**:Contract

**Date Posted**:1 June, 2023

**Reference**:#15755

**About the role**:
The Department is seeking an experienced Vendor Delivery Manager to join their team. The key responsibilities of the role are supporting the Program Integration Office (PIO) Manager and broader program team.

**Key responsibilities**:

- Advice and guidance to IT vendors on issues and performance including providing input to support procurement value for money outcomes as they relate to the Program
- Expert commercial advice in the development of good supplier relationships and improvement strategies to assure performance in line with business and contract expectations
- Interaction with Strategic Procurement Office to be familiar with the contracted scope for delivery to support out IT Vendors and to ensure compliance with procurement policies, pro-active contract renewals, supplier invoice reviews and reporting on KPIs
- Key escalation point for supplier related issues to quickly identify the right stakeholders during a problem
- Support the development and management of Supplier Relationship Framework
- Influence of key program and business stakeholders through positive relationships to build and promote good procurement practices
- Lead and manage using robust, proactive, and contemporary project management methodology
- Contribution to the development of best-in-class vendor performance management practices within the Program including reports, dashboards, and processes
- Establish and grow positive working relationships with IT & indirect providers and business unit stakeholders to ensure desired business and procurement outcomes are achieved

**Highly desirable**:

- 5+ years demonstrated and extensive relevant experience in IT Vendor Performance Management with specific focus on technology vendors including systems integrators
- Demonstrated experience in achieving process improvement / cost reduction
- Contemporary experience in areas of vendor performance procedures, and evaluation; contract administration, management, escalations, and negotiation
- Experience in developing, implementing, and running vendor management principles
- Experience in resolving complex vendor issues in an efficient method to ensure an optimum outcome is achieved

**Benefits**:

- Initial contract until December 2024
- Hybrid working arrangements available
- Brisbane City location

**Contact**:


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