National Accounts Credit Administrator

5 months ago

Rowville, Australia GPC Asia Pacific Full time

**_About Us_**

With 100 years operational experience, GPC Asia Pacific is the largest automotive aftermarket parts supplier in Australia and New Zealand, supported by Genuine Parts Company in North America, owner of the NAPA parts distribution business.

With 6,000 employees, GPC Asia Pacific operates a number of portfolio businesses in the automotive parts market, with the most well-known being **Repco, NAPA Auto Parts, Motospecs **and **McLeod Accessories.**

**_ The Role_**

You will contribute to the profitability, growth and return on investment of GPC Asia Pacific by working with high volume large dollar accounts, reducing outstanding debts and maintaining accurate customer accounts by liaising with external customers to achieve these goals, whilst adhering to relevant statutory legislation and company policies and procedures.

**_ What you will be doing_**
- ** Customer Service**:Take phone calls from Customers and the Store Network and Resolve queries.
- ** Debt Collection**:Identify outstanding accounts, contact customers and stores to investigate reasons for late payments and provide payment options.
- ** Account Maintenance**:Act as a focal point for the Store Network regarding account maintenance and set up Update and maintain Account Information on systems and ensure account set up is correct.
- ** Reconciliations and Receipting**:Ensure all Key Accounts are reconciled, receive payments and prepare cheques to be banked into company’s account
- ** Teamwork and Leadership**: Act as 2IC when required and demonstrate leadership within the team providing training and support to other team members. Also, collaborate with relevant internal and external stakeholders.
- ** Development**:Undertake relevant induction, skills and technical training within agreed timeframe and participate in all self-development programs and workshops authorised by the company
- Other administrative tasks as and when required

**_ About you:_**
- Must have good customer service and communication skills - written and verbal.
- Must be a team player with good work ethics and proactive mindset.
- Must be able to demonstrate leadership within a team environment and lead by example.
- Demonstrated ability to relate with customers, stakeholders and fellow employees.
- Intermediate excel skills, mathematical and literacy skills.
- Similar previous experience is desirable.

**We can offer you**:

- Recognition programs and team incentives for your performance
- An inclusive team environment; our team are important members of GPC
- The opportunity to join a progressive global company that continually strives to remain the number one in the automotive aftermarket
- Ongoing training and career development; we genuinely care about supporting you to reach your full potential
- Discounts internally and with external partners including health providers
- Access to GPC’s exciting employee platform MOVE, unlocking amazing discounts at top retailers, business announcements, e-cards and our employee recognition program, plus so much more

**_ GPC Asia Pacific is an Equal Opportunity Employer_

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